DISRUPT OR BE DISRUPTED: Clearing the Path to Digital Transformation

January 24, 2020

Digital transformation in the insurance industry is real, led by InsurTech startups that are demonstrating how the creative application of innovative technology can deliver the products, services and overall experience customers want from every business they connect with. Agents and employees, as well, want a modern way to access, share and work with information, and a complete view of their customers at any time.

Spotlight

Autoline Insurance Group

Autoline Insurance Group is one of the fastest growing insurance and financial services companies offering a broad range of insurance and financial products to both personal and business clients across Northern Ireland, as well as the broader UK market.

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Insurance Marketing Statistics, You Should Know to Begin!

Infographic | June 7, 2022

These statistics reveal how other insurance marketers are approaching the prospect of a successful business sphere. Consumers’ Journey Begins With an Online Search: 69% of insurance customers conduct research before making an appointment with a business, Over 50% of insurance customers conduct their research on mobile devices and 68% of consumers remain ignorant of businesses based on their requirements. This lets insurers convert such indecisive customers through relevant marketing campaigns

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Why Invest in Customer Care in Your Insurance Business

Infographic | March 6, 2020

Companies choose to outsource some of their business processes as it helps reduce operational costs. The outsourcing industry also created thousands of jobs to help people. In fact, a huge percent of the working class is working on various BPO companies around the world. If it has pros, it also has its fair share of cons which business owners can avoid if they take effort in choosing the right service provider.

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10 PA Auto Insurance Tips

Infographic | January 4, 2020

Handling different types of auto insurance can be confusing. We have simple things every driver should know about insurance in an easy-to-read format.

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7 Warnings About Guaranteed Issue Life Insurance

Infographic | February 28, 2020

Think of this as your overview to GI. Guaranteed issue policies are unique, so you will want to have a clear understanding of what you are buying. There are 7 important warnings you need to know about guaranteed issue life insurance.

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WHY CUSTOMER EXPERIENCE MATTERS FOR INSURANCE COMPANIES

Infographic | February 25, 2020

Customer experience (CX) has risen to a new level of importance in the insurance industry. Sure, customers still value price — but it’s not the only consideration. They also want a brand that builds trust and shows they care about their customers. In fact, a recent study by Accenture found that 46% of insurance respondents are "Quality Seekers.” These customers value superior service, automated transactions and personalization.

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Travel Insurance claims – the path to perfect policy payout

Infographic | December 26, 2019

From time to time holidays don’t go to plan, baggage goes missing, flights are delayed or people are unwell, all of which mean it’s time to claim on your travel insurance policy.

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Spotlight

Autoline Insurance Group

Autoline Insurance Group is one of the fastest growing insurance and financial services companies offering a broad range of insurance and financial products to both personal and business clients across Northern Ireland, as well as the broader UK market.

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