Blanket & Self-Insurance vs. CPI

whitePaper | August 25, 2022

From climate change to Covid-19, shifting customer demand to ever-evolving regulatory compliance, the challenges are ongoing and today present some of the biggest barriers to success faced by the insurance industry. The sheer amount of upheaval has been unprecedented, and its pace is only accelerating. It comes as no surprise that as a result, 64% of global insurance CEOs plan to significantly increase their digital transformation investment over the next three years.

whitePaper | October 10, 2022

Regulatory, tax, and operational challenges are the top three areas of risk that insurance CEOs see as the greatest threats to their organisation’s growth1 . When it comes to digital transformation many insurers are taking bold steps in a bid to capitalise on these marketplace changes, and make back-end operations work smarter and with greater agility.

whitePaper | April 16, 2023

One of the most paper intensive industries is insurance industry. There are endless forms to fill, copies of proofs to be preserved, and claims to deal with on regular basis. Under the circumstances, using simple word processors, insecure repository and emails or not adopting a streamlined process of document management can have serious negative consequences.

whitePaper | August 3, 2023

It’s no secret that the global pandemic has upended everyone’s life. We know this anecdotally from our own experiences—more online shopping with curbside pickup orders, ordering takeout and delivery versus in-person dining, and changing media consumption. And let’s not forget remote working and learning. These experiences are more than simply anecdotal; McKinsey has written about the more specific effects of the pandemic on consumer behavior and needs. In short, they write: “behavior changes will reshape consumer decision journeys and companies will need to adapt fast.”

whitePaper | July 19, 2022

ML, a branch of artificial intelligence (AI), operates under the hood in many digital services we use today – including search engines, social media, e-commerce, and voice assistants. Automated, ML-powered systems have virtually unlimited computing power, resources, and memory in comparison to human counterparts and can be taught to “connect the dots” during data analysis.

whitePaper | June 15, 2023

In 2018, a PWC industry report1 indicated that 44% of those surveyed did not believe existing insurers would survive in their current form. The industry is moving into an era called “Digital Insurance 2.0”2 and many insurers are struggling to keep up with its accelerating pace. The shift was born to support new technologies, processes and a market of predominantly Gen Z and Millennial customers. Digital Insurance 2.0 is centered on becoming more customer-centric across operations, people, technologies and processes.