2018: Time for insurance companies to embrace the digital transformation

INSURANCE SUPPORT WORLD | November 28, 2017

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It is contradictory to understand that digital technology has made the business processes more efficient and companies these days are advised to embrace its benefits.  Moreover, digital technology has driven some companies to become clear market winners, but for many companies, its impact has exhausted corporate earnings and destroyed the overall value of an industry. So in reality, it’s not the companies but the consumers that are ultimate champions.

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Meridian

Meridian's mission is to continuously improve the quality of care in a low-resource environment. Meridian currently offers plans in Michigan, Illinois, Indiana, and Ohio. In Illinois, Meridian is a Medicaid HMO providing health care to beneficiaries enrolled in the Family Health Plan and Integrated Care Program through a contract with the Illinois Department of Healthcare and Family Services.

OTHER ARTICLES

Covid-19 will make cyber and digital insurance policies more relevant than ever

Article | April 17, 2020

Kennedy's Elizabeth Bardsley discusses the risks brokers need to be aware of as more and more professionals work from home as a result of the coronavirus pandemic. As the insurance industry continues to grapple with the Covid-19 pandemic, many have begun to give thought to what lasting changes will stay with us once the crisis has passed. For example, attitudes towards flexible working are expected to permanently change as more and more professionals work from home. And in a similar vein, we are likely to see a significant impact on the popularity of cyber and digital liability policies.

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Insurance Chatbots: Optimizing Customer Experiences

Article | April 13, 2020

Artificial intelligence (AI) has changed the insurance industry – and customer service is no exception. One of the most common forms of AI are the use of chatbots, which Forbes defines as “software functionality that is designed to receive conversational input through text of voice and then generate a response that is also in natural language.” In other words, instead of interacting with a human, you’re “chatting” with a bot that’s programmed to understand your questions and direct you to the right place.

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AI and Virtual Assistant for Insurance Sector: 10 Ways to Maximise Performance

Article | February 17, 2020

Evolution in business concepts and implementation of the latest technology trends are driving the thriving growth of businesses. Among all, artificial intelligence is best known to transform a business by automating the processes and making the tasks seamless. And the inventions like virtual assistant and chatbots are practically implementing these concepts to showcase results that promise skyrocketing growth and boost in business.

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5 Things Contractors Can Do About Insurance During Covid-19

Article | April 10, 2020

With the major impact of the COVID-19 outbreak, contractors appreciate the need for insurance coverage even more. You may be safely covered by Force Majeure and pandemic clauses in your policies. However, you may still be wondering how to deal with the associated costs related to the COVID-19 outbreak risks. In this article, let’s look at some of the steps you can take to handle your insurance position during the pandemic.

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Spotlight

Meridian

Meridian's mission is to continuously improve the quality of care in a low-resource environment. Meridian currently offers plans in Michigan, Illinois, Indiana, and Ohio. In Illinois, Meridian is a Medicaid HMO providing health care to beneficiaries enrolled in the Family Health Plan and Integrated Care Program through a contract with the Illinois Department of Healthcare and Family Services.

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