3 MODERNIZATION OPTIONS FOR INSURERS

COLLEEN WELLS | April 7, 2020

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The global outbreak of coronavirus has exposed an unpleasant truth: many insurers are stuck with legacy systems that prevent them from offering seamless digital experiences to their customers and/or employees. Even more damaging, they can’t lower operating costs at a time when claims are climbing, and margins are disappearing. This isn’t a momentary problem. As bleak as things seem at the moment, one day this crisis will be over…and property & casualty (P&C) providers will still seek to modernize to remain competitive. Reconciling this seemingly contradictory mission – how can an insurer reduce operating costs while providing a better experience?

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LeO

Meet LeO: a personable 24/7 customer service solution for the insurance industry powered by AI. LeO helps agents, brokers, and insurance carriers simplify the way they interact with consumers. With LeO’s AI algorithms you can automate time-consuming and paper-heavy processes, and provide data-driven insights about your customers. LeO frees your team to go after new revenue while cutting cost and enhancing your customers’ experience.

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