3 MODERNIZATION OPTIONS FOR INSURERS

COLLEEN WELLS | April 7, 2020

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The global outbreak of coronavirus has exposed an unpleasant truth: many insurers are stuck with legacy systems that prevent them from offering seamless digital experiences to their customers and/or employees. Even more damaging, they can’t lower operating costs at a time when claims are climbing, and margins are disappearing. This isn’t a momentary problem. As bleak as things seem at the moment, one day this crisis will be over…and property & casualty (P&C) providers will still seek to modernize to remain competitive. Reconciling this seemingly contradictory mission – how can an insurer reduce operating costs while providing a better experience?

Spotlight

AG Insurance

With a 21.7% market share in 2017, AG Insurance is the first insurance company in Belgium. Our head office is located in Brussels. Our shareholding is divided between Ageas (75%) and BNP Paribas Fortis (25%). We distribute our products and services through various channels (independent insurance brokers and Fintro agents, BNP Paribas Fortis and bpost bank). More than 3 million private customers and 200,000 companies trust us.

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Spotlight

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With a 21.7% market share in 2017, AG Insurance is the first insurance company in Belgium. Our head office is located in Brussels. Our shareholding is divided between Ageas (75%) and BNP Paribas Fortis (25%). We distribute our products and services through various channels (independent insurance brokers and Fintro agents, BNP Paribas Fortis and bpost bank). More than 3 million private customers and 200,000 companies trust us.

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