3 WAYS INSURANCE COMPANIES CAN EMBRACE CUSTOMER EXPERIENCE IN A DIGITAL WORLD

DONNA JERMER | November 7, 2018

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The insurance industry is shifting in many ways. From consumer experience to technology, and lifestyle changes to new markets, there is a ton of pressure on teams to evolve. Keeping track of all the change can be daunting but understanding the landscape is essential for organizations. Start by recognizing the influences that are shaping the future of insurance and understanding your audience. Get a handle on three of the most impactful changes happening now: digital channels, data, and new entrants. Plus, actionable ways insurance organizations of any size can make the most of the opportunities presented by digital marketing and service delivery.

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City Insurance Group

At City Insurance we have a great range of insurance offerings from Car & Van insurance, home and travel cover as well as business insurance, liability and commercial insurance too.

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Spotlight

City Insurance Group

At City Insurance we have a great range of insurance offerings from Car & Van insurance, home and travel cover as well as business insurance, liability and commercial insurance too.

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