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Spotlight

HCF Australia

At HCF our purpose is to champion our members’ health. From humble beginnings in 1932, to our long-standing position as Australia’s largest not-for-profit health fund, we provide genuine value to our 1.5 million members through health and life insurance, community care, travel and pet insurance. As part of our 2020 vision we are committed to making health care understandable, affordable, high quality and customer centric. We empower our members with the knowledge and information to make informed decisions about their health. Through our HCF Catalyst program we invest in the future of Australia’s health by supporting small businesses with big ideas, and we fund researchers working to improve health outcomes for all Australians, through the HCF Research Foundation.

OTHER ARTICLES

INSURTECH AND RISK MANAGEMENT: RESHAPING RISK SCORING AND UNDERWRITING

Article | February 21, 2020

The vibrant combination of insurance services and technical innovation takes a swing at the insurance sector. Let’s look at the current state of the market and how it pushes insurers toward rethinking risk scoring and underwriting procedures. In a global sense, the insurance industry is safe and sound. The sector is growing steadily, showing overall profitability.

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What You Need to Know About Coronavirus and Medicare Coverage

Article | March 20, 2020

Medicare Rights now has a flier with information about Medicare coverage and coronavirus.Congress passed legislation (H.R. 6201) that would waive all beneficiary cost sharing for coronavirus testing and the associated doctor’s office visit. The President is expected to sign the bill soon. Early Saturday, March 14, the House passed legislation (H.R. 6201) that would waive all beneficiary cost sharing for coronavirus testing and the associated doctor’s office visit. A Senate vote is expected soon.

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How AI will improve CX in insurance

Article | March 10, 2020

How many times have you called customer service expecting a quick answer, but were instead passed around to a number of different people who didn’t have your full story, forcing you to repeat yourself unnecessarily? And how many times did this lead to a much longer-than-expected resolution? We’ve all experienced this at least once and as a result, we understand the importance of streamlining experiences to keep customers happy. It begs the question: How can you deliver an experience that doesn’t leave customers running for the hills?

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5 Deep Learning Use Cases for the Insurance Industry

Article | February 11, 2020

In 2010, with the launch of the Image Net Competition, a vast dataset of about 14 million labeled images was made open-source to inspire the development of cutting-edge image classifiers. This was when Deep Learning technology got it’s a real breakthrough and since then there’s been no looking back for advancements in this field.

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Spotlight

HCF Australia

At HCF our purpose is to champion our members’ health. From humble beginnings in 1932, to our long-standing position as Australia’s largest not-for-profit health fund, we provide genuine value to our 1.5 million members through health and life insurance, community care, travel and pet insurance. As part of our 2020 vision we are committed to making health care understandable, affordable, high quality and customer centric. We empower our members with the knowledge and information to make informed decisions about their health. Through our HCF Catalyst program we invest in the future of Australia’s health by supporting small businesses with big ideas, and we fund researchers working to improve health outcomes for all Australians, through the HCF Research Foundation.

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