CUSTOMERS ARE READY FOR AN INSURANCE MAKEOVER

| March 21, 2019

article image
Everyone knows Toms Shoes – and you likely have a pair or more in your household.  I know we do!  Toms Shoes began in 2006 with a simple model. For every pair of Toms that was purchased, a pair would be given to someone in an area of poverty, most often in third-world communities. Within a few years, a social backlash ensued when economists and on-the-ground workers considered that Toms may actually be creating a scenario where local shoe companies would be undercut by free shoes and labor would be reduced in areas that received shoes. Toms was quick to respond by commissioning studies of its economic impact upon the communities it serves. To help alleviate concerns, it shifted its approach and began manufacturing in some of those communities, taking additional steps to be culturally conscious as well as philanthropic. For corporate executives in any industry, these changes might seem like unnecessary concessions. In reality, they are the new world order. Customers are driving companies to improve themselves and their service while at the same time proving that they are worthy of their patronage. Now, no one can ever accuse Toms of not listening.

Spotlight

EMC Insurance Companies

EMC Insurance Companies is among the top 50 insurance organizations in the country based on net written premium, and we have more than 2,100 employees. The company was organized in 1911 to write workers’ compensation protection in Iowa. Today, EMC provides property and casualty insurance products and services throughout the United States and writes reinsurance contracts worldwide. Operating under the trade name EMC Insurance Companies, Employers Mutual Casualty Company and one or more of its affiliated companies is licensed in all 50 states and the District of Columbia.

OTHER ARTICLES

Data & Analytics: An Insurance Perspective

Article | March 5, 2020

Technology has changed the way we live our lives and, as a consequence, the way we do business. Within the span of barely a decade, the smartphone has become almost part of us and the use of mobile apps and digital interactions have contributed to many industries transforming their operations.

Read More

Putting a price on protection: the importance of cyber insurance

Article | March 23, 2020

For almost as long as businesses have been subject to risk, some form of insurance has existed to mitigate their exposure. The first recorded commercial insurance policies date back to Babylonian times, and in the thousands of years since, the types of business cover available have multiplied exponentially, driven by the uptake of technology. It’s now over 20 years since the first cybersecurity policy was written. At the time, this was considered groundbreaking – although by modern standards, its scope was limited. These days, cyber insurance providers cast a far wider net. By 2025, it’s expected the global market size will grow to over $23 billion. Some policies cover the costs arising from first-party data breaches, while others cover liability for damages, providing assurance for companies who collect and store sensitive customer information.

Read More

The Impact of InsurTech on the Property/Casualty Sector

Article | February 20, 2020

The latest figures from a Willis Towers Watson report shows that investment in insurance technology, or InsurTech, reached an all-time high in 2019 at $6.37 billion, with funding in the Property/Casualty sector representing the lion’s share over its Life/Health counterpart. InsurTech is designed to disrupt and change the way the insurance distribution system conducts business, upping the game in delivering tailored product lines, reducing friction in client transactions, providing a better on-line customer experience, and assessing risk scenarios to provide new offerings.

Read More

6 insurtech predictions for the 2020s

Article | February 21, 2020

The insurtech movement has been underway for the better part of a decade. Now that we have entered the 2020s, it might be worth exploring what could be on the horizon for insurtech over the next ten years. Insurtech has evolved from its origins in the early part of the last decade (as an offshoot of the FinTech movement) and quickly gained momentum over the last few years to experience a strong close in 2019.

Read More

Spotlight

EMC Insurance Companies

EMC Insurance Companies is among the top 50 insurance organizations in the country based on net written premium, and we have more than 2,100 employees. The company was organized in 1911 to write workers’ compensation protection in Iowa. Today, EMC provides property and casualty insurance products and services throughout the United States and writes reinsurance contracts worldwide. Operating under the trade name EMC Insurance Companies, Employers Mutual Casualty Company and one or more of its affiliated companies is licensed in all 50 states and the District of Columbia.

Events