Data and digitization: how insurers can deliver a great customer experience

KEVIN WEBSTER | February 7, 2020

article image
Insurtech is revolutionizing the way people access insurance and how insurers reach potential customers. But how does that translate to more sales, increased retention rates and an improved customer experience? Technology that embraces data is the linchpin for success in a world where consumers demand you know them—and provide relevant information seamlessly via their channels of choice—while considering their specific situation and preferences.

Spotlight

Hub

At Integrated Risk Solutions, our mission is to protect the security and profitability of leading professional and commercial clients helping them to achieve their business objectives. As an Insurance and Risk Management firm, we are a group of dedicated professionals that utilize our own unique process known as The Integrated Risk Model to reduce our clients long-term cost of risk.

OTHER ARTICLES

Coronavirus and insurance: threat or opportunity?

Article | April 17, 2020

The world is facing an unprecedented situation like never before. In the span of a couple of weeks, a visually undetectable virus has wreaked havoc and driven everyone home. COVID-19 had led offices to close, the economy to slow down, and has isolated us in our homes. Zooming in on the insurance industry, the effects haven’t gone unnoticed here either. Since no one was prepared for a pandemic of this scale, people are scrambling to know what their insurance covers. Those who weren’t covered are enquiring if they can get covered now. Travel and health insurance are the specific types are making the most news.

Read More

What is Fiduciary Liability in Business?

Article | March 2, 2020

Fiduciary liability coverage, also known as management liability insurance, was formed to protect businesses against costly claims that are born out of a breach in fiduciary duty. This policy, in essence, protects employers against liabilities for managing employee benefits. For businesses carrying management liability insurance, it’s important to look at how this kind of coverage breaks down to provide comprehensive protection and what kinds of liabilities businesses are up against. Here’s a better look.

Read More

Three insurtech trends to watch in 2020

Article | March 11, 2020

As the technological transformation of the global business landscape continues, more and more industries are feeling the pressure to embrace the potential of digital solutions, or be consigned to the scrapheap. In the unending quest for legacy industries to stay agile and avoid disruption, leading edge technologies are fusing with existing business models to create new, tech-driven disciplines. Fintech has been one of the great success stories of this trend, as financial institutions harness the power of artificial intelligence (AI), big data and multi-platform customer experiences (CX) to meet the expectations of their customers.

Read More

What does the landlord insurance cover?

Article | February 27, 2020

Owning real estate is a great way to build long-term wealth. For those that are in the Selden, NY area and would like to build personal equity, getting an investment property could be a great option. If you do own a rental real estate asset, you need to consider your unique insurance needs. To ensure that you and your property are properly covered by insurance, you need to get a quality landlord insurance policy. A landlord insurance policy will protect you a few different ways to ensure you and your assets are protected.

Read More

Spotlight

Hub

At Integrated Risk Solutions, our mission is to protect the security and profitability of leading professional and commercial clients helping them to achieve their business objectives. As an Insurance and Risk Management firm, we are a group of dedicated professionals that utilize our own unique process known as The Integrated Risk Model to reduce our clients long-term cost of risk.

Events