Digital upskilling of the Insurance workforce

| September 6, 2019

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PwC's Global Insurance Leader, Stephen O'Hearn discusses how PwC has overcome its challenges in become a more agile and digitally enabled workforce..

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CRC Insurance Services, Inc

Founded in 1982, CRC specializes in property, casualty, professional, transportation and energy risks. Our extensive market experience allows us to draw on a wide range of resources from across the country, which enables CRC to create better, smarter and faster insurance solutions for essentially any risk.

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6 insurtech predictions for the 2020s

Article | February 21, 2020

The insurtech movement has been underway for the better part of a decade. Now that we have entered the 2020s, it might be worth exploring what could be on the horizon for insurtech over the next ten years. Insurtech has evolved from its origins in the early part of the last decade (as an offshoot of the FinTech movement) and quickly gained momentum over the last few years to experience a strong close in 2019.

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Can AI Solve Health Insurance Fraud?

Article | February 18, 2020

Insurance fraud scams seem to make the news at least every month, as organized criminals seek to exploit the way insurers reimburse clinics, pharmacies and other providers for their services. What’s often shocking is how much money fraudsters can steal from insurers before they’re caught. Recently, in a single month, two separate alleged fraud rings based in California were busted for scams that investigators say netted $20 million or more.

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How InsurTech-Insurance Partnership Delivers New Product Innovations

Article | February 14, 2020

In 2019, InsurTech funding reached $6 billion, acknowledging the pace that technology can bring to overcome the age-old Insurance problems, the State of AI in Insurance 2020 says. While Incumbents are known for their core competencies in end-to-end insurance processes (from underwriting to claims settlement and reinsurance), InsurTechs are enticing millennials with fully digital innovative products and solutions.

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How AI will improve CX in insurance

Article | March 10, 2020

How many times have you called customer service expecting a quick answer, but were instead passed around to a number of different people who didn’t have your full story, forcing you to repeat yourself unnecessarily? And how many times did this lead to a much longer-than-expected resolution? We’ve all experienced this at least once and as a result, we understand the importance of streamlining experiences to keep customers happy. It begs the question: How can you deliver an experience that doesn’t leave customers running for the hills?

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Spotlight

CRC Insurance Services, Inc

Founded in 1982, CRC specializes in property, casualty, professional, transportation and energy risks. Our extensive market experience allows us to draw on a wide range of resources from across the country, which enables CRC to create better, smarter and faster insurance solutions for essentially any risk.

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