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Do Insurance Companies Value New Customers Over Long Time Loyalty

June 25, 2019 | 172 views

Hello everyone. New here. TL;DR and bottom. I had a recent experience with Allstate in Missouri I wanted to share that had really soured me to the insurance industry as a whole. I wanted to get some feedback on whether or not this is typical behavior.My wife and I have been Allstate customers for over 20 years. Have home + auto with them. We are used to seeing our auto insurance premium go up $5-$10 every renewal period, but at our most recent renewal, our policy spiked $92 (11%.) Other than a comprehensive windshield rock chip claim two years ago that we were told was not considered when determining our rate, we have had no claims. We have excellent credit and no other discernible change to our situation as it should relate to insurance.

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