Home > Resources > Articles > Emergency Prevention: 3 Ways Insurtech is Leading the Way

Emergency Prevention: 3 Ways Insurtech is Leading the Way

Shefali Vasave | July 20, 2022 | 646 views | Read Time : 05:00 min

3 Ways Insurtech is Leading the Way
The COVID-19 pandemic demonstrated the pressures on emergency medical services and healthcare professionals as well as insurance platforms. Insurtech has proved to be a robust area of technology that needs further investments to ensure that we are able to leverage it even in times when there’s little global turmoil.

The Efma-Accenture Innovations in Insurance award winners have validated the exponential expansion of insurtech. Here are three insurtech innovations driving emergency prevention in healthcare.

1 bAIby – Interpreting Baby Cries

bAIby is a next-gen baby monitoring device powered by AI. Labelled as a “cry translator,” the BabyT device uses AI to interpret what a baby’s cries mean. The bAIby solution is based on the understanding that the first six months of a baby’s cries universally communicate the following:
  • sleepiness
  • hunger
  • discomfort
  • stomach issues

The developer of the BabyT AI, Zoundream, collaborated with insurance company Generali to enroll young parents and test BabyT. This allowed Zoundream to collect the massive amounts of data sets required to train the AI. The AI is able to detect pathologies like hyperthyroidism, autism and even hearing impairment.
Furthermore, it will enable Generali to provide new parents with assistance, prevention, and insurance services, thus providing the peace of mind that insurance services should provide. This innovation won the gold in the Efma-Accenture Innovations in Insurance award.

2 Air Doctor – Finding a Doctor Overseas

Silver winner Air Doctor is a cutting edge solution to help individuals find general practitioners in unfamiliar places. The solution is aimed at travellers and expatriates whose first instinct when sick overseas may be to visit a hospital, leading to high medical costs and burdening the local healthcare system.
The Air Doctor platform provides access to a network of physicians in six continents and 70 countries. The information includes the doctor’s location, specialization, as well as online appointment booking and virtual care options. Insurance providers can integrate with the platform to connect with their customers by offering a digital link for quick verification and approval. The platform has made managing basic medical attention easier for both consumers and insurance providers.

3 bolttech – Boosting Insurance Penetration

Bronze winner bolttech was recognized for its smart insurance exchange ecosystem that enables non-insurers to integrate insurance solutions into their purchase journey. For instance, smartphone vendors can use bolttech to provide insurance as an option during the purchase of a new phone, leveraging the most effective purchase touchpoints to provide coverage. This is especially crucial in markets that have a low penetration of insurance. bolttech’s platform has medical plans with self-declared underwriting, delivering instant cover and reducing the onboarding time to just 90 seconds.

4 The Way Forward

Digitalization of insurance is the future of the industry. The above solutions have proven use cases that enable both consumers and providers to leverage digital network to create secure and stress-free access to insurance.

Spotlight

ABC Insurance

Are you an Insurance professional looking to join our ever-growing team? Find out why we are the reigning 2-time Consumer Choice Award Winner for Insurance Brokerages in Nova Scotia. Email us confidentially at manderson@abcinsurance.ca and let’s have a chat. As an independent insurance brokerage, our insurance experts work for you. We have an array of insurance companies and products that enable us to tailor each policy to suit your INDIVIDUAL needs and budget.

OTHER ARTICLES
INSURANCE TECHNOLOGY

How InsurTech-Insurance Partnership Delivers New Product Innovations

Article | August 9, 2022

In 2019, InsurTech funding reached $6 billion, acknowledging the pace that technology can bring to overcome the age-old Insurance problems, the State of AI in Insurance 2020 says. While Incumbents are known for their core competencies in end-to-end insurance processes (from underwriting to claims settlement and reinsurance), InsurTechs are enticing millennials with fully digital innovative products and solutions.

Read More
INSURANCE TECHNOLOGY

The role of AI in enhancing claims experience for Insurance customers

Article | June 10, 2022

Insurance customers are most vulnerable when they file a claim. Be it life or general insurance, claims are filed in distress. This is also a critical moment for Insurers. The claims experience they deliver determines customer loyalty, which also influences referral customers in the long run. In the Insurance industry, where products and pricing among the competitors are almost the same, customer experience becomes the main differentiator.

Read More
INSURANCE TECHNOLOGY

5 Deep Learning Use Cases for the Insurance Industry

Article | July 19, 2022

In 2010, with the launch of the Image Net Competition, a vast dataset of about 14 million labeled images was made open-source to inspire the development of cutting-edge image classifiers. This was when Deep Learning technology got it’s a real breakthrough and since then there’s been no looking back for advancements in this field.

Read More

DOES YOUR INSURANCE COMPANY ACTUALLY NEED BLOCKCHAIN RIGHT NOW?

Article | February 10, 2020

Blockchain has great potential to create value for insurance organizations. But these are the three questions to ask before you make the investment. In my last post, I spoke about why teamwork is the key to unlocking blockchain’s true value. Today I want to talk about the key things to consider before pulling the trigger on investing in blockchain. Not because I want to deter you, but because it might not be the right solution for you at this time.

Read More
INSURANCE TECHNOLOGY

3 Signs Your Policy Management Software is Not a Good Fit

Article | August 9, 2022

In 2019, InsurTech funding reached $6 billion, acknowledging the pace that technology can bring to overcome the age-old Insurance problems, the State of AI in Insurance 2020 says. While Incumbents are known for their core competencies in end-to-end insurance processes (from underwriting to claims settlement and reinsurance), InsurTechs are enticing millennials with fully digital innovative products and solutions.

Read More
INSURANCE TECHNOLOGY

Cloud Insurance Solutions Are Imperative for Insurers

Article | June 10, 2022

Insurance customers are most vulnerable when they file a claim. Be it life or general insurance, claims are filed in distress. This is also a critical moment for Insurers. The claims experience they deliver determines customer loyalty, which also influences referral customers in the long run. In the Insurance industry, where products and pricing among the competitors are almost the same, customer experience becomes the main differentiator.

Read More
INSURANCE TECHNOLOGY

4 Aspects of Cyber Insurance that SMBs Must Know

Article | July 19, 2022

In 2010, with the launch of the Image Net Competition, a vast dataset of about 14 million labeled images was made open-source to inspire the development of cutting-edge image classifiers. This was when Deep Learning technology got it’s a real breakthrough and since then there’s been no looking back for advancements in this field.

Read More

DOES YOUR INSURANCE COMPANY ACTUALLY NEED BLOCKCHAIN RIGHT NOW?

Article | February 10, 2020

Blockchain has great potential to create value for insurance organizations. But these are the three questions to ask before you make the investment. In my last post, I spoke about why teamwork is the key to unlocking blockchain’s true value. Today I want to talk about the key things to consider before pulling the trigger on investing in blockchain. Not because I want to deter you, but because it might not be the right solution for you at this time.

Read More
MORE ARTICLES

Spotlight

ABC Insurance

Are you an Insurance professional looking to join our ever-growing team? Find out why we are the reigning 2-time Consumer Choice Award Winner for Insurance Brokerages in Nova Scotia. Email us confidentially at manderson@abcinsurance.ca and let’s have a chat. As an independent insurance brokerage, our insurance experts work for you. We have an array of insurance companies and products that enable us to tailor each policy to suit your INDIVIDUAL needs and budget.

Related News

LIFE INSURANCE, INSURANCE TECHNOLOGY

Sproutt Introduces Generative AI Capabilities to Take its SmartLife Agent Platform to The Next Level

PRnewswire | May 26, 2023

Sproutt, the life insurance company that modernizes life insurance for agencies, agents, and their customers, has announced the development of a groundbreaking AI engine, currently available only to limited groups, to boost its SmartLife platform. The platform's capabilities will be supercharged by generative AI technology, empowering agents and agencies with more predictive product fulfillment and "first in the industry" client engagement capabilities based on Large Language Models (LLM) technology. The introduction of AI will revolutionize the way agents interact with clients and marks a significant milestone for Sproutt, further demonstrating its commitment to providing cutting-edge technology solutions within the life insurance ecosystem. Sproutt's SmartLife platform is leveraging the power of generative AI to create unique and personalized client communications based on multiple data sources and previous interactions with clients. By evaluating this data, the platform will generate relevant and timely content that agents can utilize to enhance customer engagement and sales. Events such as a client's policy anniversary, renewal date, birthday, and even local sports team news can be factored in to trigger precise communications. SmartLife's user-friendly interface enables agents to easily navigate and access the information they need to be successful. The platform will also be boosted by AI driven product recommendations, employing multiple data sources to deliver tailored product solutions for each client. Predictive modeling capabilities will enable agents to anticipate future client needs, further elevating their potential. Leveraging AI for product fulfillment will overhaul the insurance sales process, increase STP rates, and effectively transform agents into experts. "The goal is to arm agents with the best tools and technologies to help them build strong client relationships and supercharge their sales efforts," said Craig Shigeno, CEO of Shigeno Consulting. "By employing generative AI, agents will have instant access to personalized content that resonates with their clients, generating more effective outreach and saving valuable time." "As we continue to expand our offerings, we see the SmartLife platform as a game-changer for the life insurance industry," said Yoav Shaham, CEO of Sproutt. "With the integration of AI, agents will have the ability to sell more effectively and communicate more efficiently with their clients, ultimately leading to greater customer satisfaction and increased sales." About Sproutt Sproutt is a life insurance company that modernizes life insurance distribution for agencies, agents, and their customers. Leveraging data and AI, the Sproutt SmartLife platform is set to reshape Life insurance distribution. The platform empowers insurance producers to efficiently assess risk, tailor policies, and enhance customer experience in the most effective and scalable way. Sproutt sells its policies through agents and brokers via its SmartLife for Agents and Agencies. Backed by State of Mind Ventures, Moneta VC, FinTLV, Guardian Life, MS&AD Ventures, MoreTech Ventures, Harel Group, Menora Mivtachim, Raptor Group, and Falcon Edge Capital, Sproutt's business operations are based in New York with an R&D center in Tel Aviv.

Read More

CORE INSURANCE, RISK MANAGEMENT

Inszone Insurance Services Acquires Citizens General Insurance Brokers, Inc

Businesswire | May 30, 2023

Inszone Insurance Services, a rapidly growing national provider of benefits, personal, and commercial lines insurance, announced today that it has acquired Citizens General Insurance Brokers, Inc, located in Auburn, CA. Citizens General Insurance Brokers, Inc., founded in 2011 by Philip McClendon, has created a niche for itself in the industry by providing value-based insurance solutions specifically tailored to small businesses and construction industries. Their focus on quality and swift customer care has propelled them to the forefront of the industry in a short span of time. With the acquisition of Citizens General Insurance Brokers, Inc, Inszone has further solidified its position as a leader in the commercial insurance industry. Inszone’s capabilities and resources will enable them to provide an even better service experience to customers of Citizens General Insurance Brokers, Inc and help them manage their risks more effectively. “At Inszone, we share Citizens General’s passion for serving customers and providing them with the best possible solutions,” said Chris Walters, CEO of Inszone Insurance Services. “We are thrilled to integrate them into the Inszone family and look forward to collaboratively reaching out to a wider demographic across various industries.” Philip McClendon, the previous owner of Citizens General Insurance Brokers, Inc, said, “The process of the merger with Inszone has been an absolute pleasure. From the highest levels of leadership to the entire team, everyone at Inszone has been professional, supportive, and aligned with our values. Despite their rapid growth and size, Inszone maintains a warm and personable culture that resonates with our own, and it does not feel like a typical corporate environment.” Inszone Insurance is confident that their shared vision of providing value-based insurance and quality customer care will enable them to achieve even greater success in the future. About Inszone Insurance Services Founded in 2002 and headquartered in Sacramento, California, Inszone is a full-service insurance brokerage firm that provides a broad array of property & casualty insurance, along with employee benefits solutions. With a strong, experienced management team, Inszone continues to grow organically, as well as through acquisitions. With 42 locations across California, Arizona, Nevada, Utah, Colorado, Michigan, Missouri, Oregon, Texas, and Illinois, the company is looking to further expand throughout the United States.

Read More

CORE INSURANCE, COMPLIANCE

Clearcover Continues to Invest in the Agency Distribution Channel

PRnewswire | June 02, 2023

Clearcover, the next-generation car insurance company, today announced that it recently launched the Clearcover Agent Hub, its reimagined agent resource center in its ongoing effort to bolster the agent distribution channel. Designed to empower agents to better serve their customers and sell Clearcover policies with ease, the Agent Hub offers an innovative experience that supports agents through onboarding, answers frequently asked questions and offers ongoing support and education. "Providing agents with educational resources and simple sales tools is a top priority," said Clearcover CEO Kyle Nakatsuji. "We're continuing to analyze data and listen to customer and agent feedback in our efforts to deliver the best experience in the industry." One of the more notable enhancements in the Clearcover Agent Hub is a reimagined onboarding process for agents to sell with ease and confidence. The dedicated resource serves as a way for agents to learn more about Clearcover at their own pace, including general company information, products and services, and how to start selling policies. "Clearcover already gave us a competitive product that agents can leverage to sell more business more efficiently, and now they've made the process even easier with the new Agent Hub," said Brightway Agency Owner and Clearcover Agent Gary Silverman. "It's truly a one-stop shop to help us grow our business." In addition to onboarding, the Agent Hub also provides an array of updated digital resources, such as new videos, relevant articles and enhanced training content. As Clearcover builds momentum and innovation in the channel, it is also working on rolling out an agent-centric rewards initiative. The launch of Clearcover Agent Hub comes shortly after the company announced it has teamed up with Experian to provide an embedded insurance solution as part of its ongoing effort to expand its distribution channels. About Clearcover Clearcover is the next-generation insurance company that provides customers with the technology they need to confidently make the smartest decisions at every step. Clearcover is challenging the status quo with hassle-free insurance that redefines what it means to put the customer first, delivering affordable car insurance with one of the industry's fastest claims experiences. Clearcover includes Clearcover, Inc., which was founded in 2016 by Kyle Nakatsuji and Derek Brigham, Clearcover Insurance Company (NAIC #16524) and Clearcover Insurance Agency. Clearcover has raised more than $480 million in funding to date. In 2022, the insurance fintech ranked No.50 on the Deloitte Technology Fast 500™ and No. 151 on the Inc. 5000 Fastest Growing Privately Held Companies in America. Clearcover has also been featured by Glassdoor as one of the nation's "Best Places to Work." For more information, visit Clearcover.com.

Read More

LIFE INSURANCE, INSURANCE TECHNOLOGY

Sproutt Introduces Generative AI Capabilities to Take its SmartLife Agent Platform to The Next Level

PRnewswire | May 26, 2023

Sproutt, the life insurance company that modernizes life insurance for agencies, agents, and their customers, has announced the development of a groundbreaking AI engine, currently available only to limited groups, to boost its SmartLife platform. The platform's capabilities will be supercharged by generative AI technology, empowering agents and agencies with more predictive product fulfillment and "first in the industry" client engagement capabilities based on Large Language Models (LLM) technology. The introduction of AI will revolutionize the way agents interact with clients and marks a significant milestone for Sproutt, further demonstrating its commitment to providing cutting-edge technology solutions within the life insurance ecosystem. Sproutt's SmartLife platform is leveraging the power of generative AI to create unique and personalized client communications based on multiple data sources and previous interactions with clients. By evaluating this data, the platform will generate relevant and timely content that agents can utilize to enhance customer engagement and sales. Events such as a client's policy anniversary, renewal date, birthday, and even local sports team news can be factored in to trigger precise communications. SmartLife's user-friendly interface enables agents to easily navigate and access the information they need to be successful. The platform will also be boosted by AI driven product recommendations, employing multiple data sources to deliver tailored product solutions for each client. Predictive modeling capabilities will enable agents to anticipate future client needs, further elevating their potential. Leveraging AI for product fulfillment will overhaul the insurance sales process, increase STP rates, and effectively transform agents into experts. "The goal is to arm agents with the best tools and technologies to help them build strong client relationships and supercharge their sales efforts," said Craig Shigeno, CEO of Shigeno Consulting. "By employing generative AI, agents will have instant access to personalized content that resonates with their clients, generating more effective outreach and saving valuable time." "As we continue to expand our offerings, we see the SmartLife platform as a game-changer for the life insurance industry," said Yoav Shaham, CEO of Sproutt. "With the integration of AI, agents will have the ability to sell more effectively and communicate more efficiently with their clients, ultimately leading to greater customer satisfaction and increased sales." About Sproutt Sproutt is a life insurance company that modernizes life insurance distribution for agencies, agents, and their customers. Leveraging data and AI, the Sproutt SmartLife platform is set to reshape Life insurance distribution. The platform empowers insurance producers to efficiently assess risk, tailor policies, and enhance customer experience in the most effective and scalable way. Sproutt sells its policies through agents and brokers via its SmartLife for Agents and Agencies. Backed by State of Mind Ventures, Moneta VC, FinTLV, Guardian Life, MS&AD Ventures, MoreTech Ventures, Harel Group, Menora Mivtachim, Raptor Group, and Falcon Edge Capital, Sproutt's business operations are based in New York with an R&D center in Tel Aviv.

Read More

CORE INSURANCE, RISK MANAGEMENT

Inszone Insurance Services Acquires Citizens General Insurance Brokers, Inc

Businesswire | May 30, 2023

Inszone Insurance Services, a rapidly growing national provider of benefits, personal, and commercial lines insurance, announced today that it has acquired Citizens General Insurance Brokers, Inc, located in Auburn, CA. Citizens General Insurance Brokers, Inc., founded in 2011 by Philip McClendon, has created a niche for itself in the industry by providing value-based insurance solutions specifically tailored to small businesses and construction industries. Their focus on quality and swift customer care has propelled them to the forefront of the industry in a short span of time. With the acquisition of Citizens General Insurance Brokers, Inc, Inszone has further solidified its position as a leader in the commercial insurance industry. Inszone’s capabilities and resources will enable them to provide an even better service experience to customers of Citizens General Insurance Brokers, Inc and help them manage their risks more effectively. “At Inszone, we share Citizens General’s passion for serving customers and providing them with the best possible solutions,” said Chris Walters, CEO of Inszone Insurance Services. “We are thrilled to integrate them into the Inszone family and look forward to collaboratively reaching out to a wider demographic across various industries.” Philip McClendon, the previous owner of Citizens General Insurance Brokers, Inc, said, “The process of the merger with Inszone has been an absolute pleasure. From the highest levels of leadership to the entire team, everyone at Inszone has been professional, supportive, and aligned with our values. Despite their rapid growth and size, Inszone maintains a warm and personable culture that resonates with our own, and it does not feel like a typical corporate environment.” Inszone Insurance is confident that their shared vision of providing value-based insurance and quality customer care will enable them to achieve even greater success in the future. About Inszone Insurance Services Founded in 2002 and headquartered in Sacramento, California, Inszone is a full-service insurance brokerage firm that provides a broad array of property & casualty insurance, along with employee benefits solutions. With a strong, experienced management team, Inszone continues to grow organically, as well as through acquisitions. With 42 locations across California, Arizona, Nevada, Utah, Colorado, Michigan, Missouri, Oregon, Texas, and Illinois, the company is looking to further expand throughout the United States.

Read More

CORE INSURANCE, COMPLIANCE

Clearcover Continues to Invest in the Agency Distribution Channel

PRnewswire | June 02, 2023

Clearcover, the next-generation car insurance company, today announced that it recently launched the Clearcover Agent Hub, its reimagined agent resource center in its ongoing effort to bolster the agent distribution channel. Designed to empower agents to better serve their customers and sell Clearcover policies with ease, the Agent Hub offers an innovative experience that supports agents through onboarding, answers frequently asked questions and offers ongoing support and education. "Providing agents with educational resources and simple sales tools is a top priority," said Clearcover CEO Kyle Nakatsuji. "We're continuing to analyze data and listen to customer and agent feedback in our efforts to deliver the best experience in the industry." One of the more notable enhancements in the Clearcover Agent Hub is a reimagined onboarding process for agents to sell with ease and confidence. The dedicated resource serves as a way for agents to learn more about Clearcover at their own pace, including general company information, products and services, and how to start selling policies. "Clearcover already gave us a competitive product that agents can leverage to sell more business more efficiently, and now they've made the process even easier with the new Agent Hub," said Brightway Agency Owner and Clearcover Agent Gary Silverman. "It's truly a one-stop shop to help us grow our business." In addition to onboarding, the Agent Hub also provides an array of updated digital resources, such as new videos, relevant articles and enhanced training content. As Clearcover builds momentum and innovation in the channel, it is also working on rolling out an agent-centric rewards initiative. The launch of Clearcover Agent Hub comes shortly after the company announced it has teamed up with Experian to provide an embedded insurance solution as part of its ongoing effort to expand its distribution channels. About Clearcover Clearcover is the next-generation insurance company that provides customers with the technology they need to confidently make the smartest decisions at every step. Clearcover is challenging the status quo with hassle-free insurance that redefines what it means to put the customer first, delivering affordable car insurance with one of the industry's fastest claims experiences. Clearcover includes Clearcover, Inc., which was founded in 2016 by Kyle Nakatsuji and Derek Brigham, Clearcover Insurance Company (NAIC #16524) and Clearcover Insurance Agency. Clearcover has raised more than $480 million in funding to date. In 2022, the insurance fintech ranked No.50 on the Deloitte Technology Fast 500™ and No. 151 on the Inc. 5000 Fastest Growing Privately Held Companies in America. Clearcover has also been featured by Glassdoor as one of the nation's "Best Places to Work." For more information, visit Clearcover.com.

Read More

Events

ITC Europe

Conference

ITC Europe

Conference