Enhancing Customer Experience with Insurance Agency via chatbot

| July 19, 2018

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Imagine you enter an insurance agency and it is empty, there is no one to greet or talk to you or someone you can ask queries. There is one register where you can enter your name, phone number, email, and your query. You will receive a response in the next few days or maybe a month. Will you like that kind of customer experience? Most of the insurance agencies are providing similar customer experience on their website. When customer come to their website and have some query, the only option available to them is to fill a Contact  Us form. Chatbot can act as virtual agent for your agency where it helps client 24/7. It will welcome customers, navigate them to various ways you can help them and answer any query client may have.

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Flint Insurance

Flint Insurance group is an independent broker offering high quality, specialist products to personal and commercial clients throughout the UK. We have sustained one of the highest customer satisfaction and retention rates within the industry by focusing on the precise needs of our clients.

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