FAMILY SERVICEMEMBERS’ GROUP LIFE INSURANCE (FSGLI)

| November 28, 2018

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SPOUSE HAS 120 DAYS FROM THESE EVENTS. Death of SGLI Member. Divorce from SGLI Member. Separation from service by SGLI Member. Servicemember declines SGLI coverage. Servicemember declines Spousal coverage.

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Gen Re

Gen Re is a leading property/casualty and life/health reinsurance company. We are owned by General Re Corporation, a reinsurance holding company for global reinsurance and related operations and a subsidiary of Berkshire Hathaway Inc.

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Article | February 19, 2020

How many times have you called customer service expecting a quick answer, but were instead passed around to a number of different people who didn’t have your full story, forcing you to repeat yourself unnecessarily? And how many times did this lead to a much longer-than-expected resolution? We’ve all experienced this at least once and as a result, we understand the importance of streamlining experiences to keep customers happy. It begs the question: How can you deliver an experience that doesn’t leave customers running for the hills?

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The role of AI in enhancing claims experience for Insurance customers

Article | February 19, 2020

Insurance customers are most vulnerable when they file a claim. Be it life or general insurance, claims are filed in distress. This is also a critical moment for Insurers. The claims experience they deliver determines customer loyalty, which also influences referral customers in the long run. In the Insurance industry, where products and pricing among the competitors are almost the same, customer experience becomes the main differentiator.

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Spotlight

Gen Re

Gen Re is a leading property/casualty and life/health reinsurance company. We are owned by General Re Corporation, a reinsurance holding company for global reinsurance and related operations and a subsidiary of Berkshire Hathaway Inc.

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