From Successful Traditional Leader to Next Generation Leader in the Future of Insurance

| February 28, 2019

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This insightful quote is just as true for insurers as it is for any company that has been a successful leader in its market.  It is a time of disruption and change – technological revolution, fast-changing customer needs and expectations, and shifts to an on-demand, sharing, Gig and platform economy.  Some insurance leaders understand this. They have plans and are aggressively responding. Others, however, are slow or are not responding at all. Four years ago, at the start of InsurTech and the disruption it has brought, we began tracking how the industry is responding to the trends impacting insurance … identifying the Knowing – Doing Gap.  The gap highlights that insurers know and recognize changes in the industry, but they are not planning and doing rapidly enough. Why? They struggle to maintain strategic focus, suffer through limited investment and fight against competing priorities. Instead, insurance leaders must stop talking about the opportunities and start doing, using the disruption and change as a catalyst for “real change.” So where are we today?  Majesco’s Strategic Priorities report provides a strategic lens into the industry that is now revealing distinctly different approaches being taken by insurers.

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AAMI

Welcome to AAMI, a leading brand of car and home insurance, business insurance, CTP insurance in NSW and the ACT, travel insurance, life insurance and income protection. We deal directly with our customers and use innovative business strategies to provide high quality products and excellent customer service. Today, AAMI has more than 2.5 million policyholders and millions of incoming telephone calls annually.

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Spotlight

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Welcome to AAMI, a leading brand of car and home insurance, business insurance, CTP insurance in NSW and the ACT, travel insurance, life insurance and income protection. We deal directly with our customers and use innovative business strategies to provide high quality products and excellent customer service. Today, AAMI has more than 2.5 million policyholders and millions of incoming telephone calls annually.

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