Future of Claims Intake for Insurance?

HAYWOOD MARSH | November 18, 2019

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The benefits of advanced claims intake for commercial insurance can seem obscure, cloaked in a mix of digital hype and theory. It’s not surprising that until recently it’s been hard to win buy-in from business leaders to move toward optimizing claims intake. But consider this concrete idea: What if you could ask fewer but better questions during the claims intake process? What if you could continually reduce the number of questions, and achieve greater accuracy?

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