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GLOBAL MACRO AND INSURANCE OUTLOOK
| September 10, 2019
Frankenmuth Insurance has been providing peace of mind for families and businesses for 150 years. Because insurance is both complicated and critical to people’s lives, we work exclusively with independent agents.
Article | March 3, 2020
In a nutshell, Errors and Omissions (E&O) insurance is a professional liability insurance policy created to protect professionals, employers, and employees from claims of inadequate work or negligence. Here in Massachusetts, it’s a useful policy for professionals who work with contracts, finances, investments, and other risks.
Article | February 24, 2020
As AI, big data, and the internet of things (IoT) find their way into every aspect of our lives, many industries are undergoing a transformation. “Insurance executives believe that artificial intelligence (AI) will significantly transform their industry in the next three years, with insurers investing in AI to empower agents, brokers and employees to enhance the customer experience with automated personalized services, faster claims handling and individual risk-based underwriting processes,” consulting firm Accenture forecasted in 2017.
Article | February 17, 2020
Evolution in business concepts and implementation of the latest technology trends are driving the thriving growth of businesses. Among all, artificial intelligence is best known to transform a business by automating the processes and making the tasks seamless. And the inventions like virtual assistant and chatbots are practically implementing these concepts to showcase results that promise skyrocketing growth and boost in business.
Article | March 10, 2020
How many times have you called customer service expecting a quick answer, but were instead passed around to a number of different people who didn’t have your full story, forcing you to repeat yourself unnecessarily? And how many times did this lead to a much longer-than-expected resolution? We’ve all experienced this at least once and as a result, we understand the importance of streamlining experiences to keep customers happy. It begs the question: How can you deliver an experience that doesn’t leave customers running for the hills?
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