How Are Chatbots and Artificial Intelligence Are Adding Value To The Insurance Sector

| April 7, 2020

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Chatbots are capable of providing one-on-one consultancy to website visitors, customers, as well as internal employees. In the insurance industry, this is vital, as it is a large, complex industry that customers and employees alike may have questions about. Where do chatbots fit in within the insurance industry? One of our chatbot experts has crafted a list of key areas for chatbots in the insurance industry.

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ProAssurance

Providing a Spectrum of Healthcare Liability and Other Insurance Solutions and More ProAssurance’s group of insurance companies specializes in providing the full spectrum of healthcare liability, workers’ compensation, and legal professional liability insurance options. ProAssurance professionals possess deep knowledge of underwriting, risk management, and claims handling, all while representing a unique pledge to treat clients and all involved fairly.

OTHER ARTICLES

RPA in Insurance: 6 Tips for Success

Article | February 12, 2020

It’s not hard to understand the appeal of Robotic Process Automation, or RPA, in insurance: by automating mundane, repetitive tasks like data entry, it can reduce costs and cut cycle times while freeing employees to focus on providing better service to customers. Over the past few years, I’ve talked with, advised, and worked alongside insurance companies as they implemented RPA. All of them have benefited, but few have gained as much as they expected.

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10 Most Impactful AI-based Insurance Innovations of 2019

Article | April 13, 2020

The year 2019 has been a benchmark in insurance innovations that brought in new value propositions to the industry. What’s more remarkable is — both traditional Insurers and Insurtechs are striving to offer simple, convenient, and value-added customer-centric products coupled with technology initiatives. Here are 10 noteworthy insurance innovations that shaped the industry this year.

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The impact of Coronavirus on the insurance industry

Article | March 20, 2020

Unsurprisingly, that has had a knock on effect on financial service providers across the board and those in the insurance industry are no exception. In some cases insurers have started taking action to protect their businesses which, while sensible, left many consumers in the lurch as airlines failed to cancel flights and governments issued conflicting advice as to whether people should travel or not. Others in the insurance industry meanwhile are being forced into action to customers’ benefit by governments’ emergency responses to the virus.

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How Will COVID-19 Affect Insurtech

Article | April 13, 2020

It is common knowledge that there is virtually no industry that has been immune to the effects of COVID-19. The global pandemic has caused massive shifts in individual and industrial behavior and will continue to do so in the months, if not years, to come. The P&C industry, like many others, is reeling from the effects of the virus. Amidst all these events, it is important to assess how the insurtech industry is going to be affected by COVID-19.

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Spotlight

ProAssurance

Providing a Spectrum of Healthcare Liability and Other Insurance Solutions and More ProAssurance’s group of insurance companies specializes in providing the full spectrum of healthcare liability, workers’ compensation, and legal professional liability insurance options. ProAssurance professionals possess deep knowledge of underwriting, risk management, and claims handling, all while representing a unique pledge to treat clients and all involved fairly.

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