HOW CHATBOTS ARE TRANSFORMING INSURANCE

ERIK SANDQUIST | August 29, 2018

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Chatbots are much-discussed in many industries right now. The technologies behind chatbots have grown in power in recent years, unlocking many new opportunities for chatbot use. Insurers have been experimenting with chatbots for over 10 years. Today, insurance chatbots are deployed by traditional insurers and insurtech firms for internal and external users across many different platforms.

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MS Amlin is a leading global specialty commercial insurer and reinsurer with operations in the Lloyd's, UK, Continental European and Bermudian markets.

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