How is Customer Behaviour Changing in the Insurance Industry?

| March 17, 2020

article image
How is Customer Behaviour Changing? In this talk, Neil Gardner (CCO, Generali Asia), Arthur Lee (CEO, OneDegree)  and Dr. Robin Kiera (Founder, Thought Leader & Influencer) talks about how Customer behaviour is driving change in all industries, and particularly how the insurance sector may adapt successfully thereof.

Spotlight

Pilot Catastrophe Service

Pilot is the leading catastrophe adjusting company for a simple reason: We develop and implement the best way to provide the highest level of service to our clients and their customers. In our 31 years in the industry, we’ve worked every major catastrophe event. Our customer-focused and highly trained adjusters are onsite in 24 hours with our field operations up and running and working claims for every type of loss—hurricanes, floods, earthquakes, wind and hail storms, ice storms, fires, environmental events, commercial and liability. Our financial stability allows us to deploy incomparable resources in support of our clients to ensure that the claims process is flowing smoothly, accurately and meeting specified standards. Our investment in the latest technology pays off in the reliability of uninterrupted communications, claims and reporting transmissions, access to needed information and client-specific training.

OTHER ARTICLES

Do I Need Professional Liability or E&O Insurance in Massachusetts?

Article | March 3, 2020

In a nutshell, Errors and Omissions (E&O) insurance is a professional liability insurance policy created to protect professionals, employers, and employees from claims of inadequate work or negligence. Here in Massachusetts, it’s a useful policy for professionals who work with contracts, finances, investments, and other risks.

Read More

INSURTECH AND RISK MANAGEMENT: RESHAPING RISK SCORING AND UNDERWRITING

Article | March 3, 2020

The vibrant combination of insurance services and technical innovation takes a swing at the insurance sector. Let’s look at the current state of the market and how it pushes insurers toward rethinking risk scoring and underwriting procedures. In a global sense, the insurance industry is safe and sound. The sector is growing steadily, showing overall profitability.

Read More

5 Things Contractors Can Do About Insurance During Covid-19

Article | March 3, 2020

With the major impact of the COVID-19 outbreak, contractors appreciate the need for insurance coverage even more. You may be safely covered by Force Majeure and pandemic clauses in your policies. However, you may still be wondering how to deal with the associated costs related to the COVID-19 outbreak risks. In this article, let’s look at some of the steps you can take to handle your insurance position during the pandemic.

Read More

Will Digital Overload Turn Consumers Away From Insurtech Products?

Article | March 3, 2020

Despite consumers never having had so much choice of technology, media and telecommunications (TMT) products and services, many UK households are becoming overwhelmed by the prospect of switching provider, which is leading to apathy among consumers. This kind of weariness with online tech could well hamper new insurtech start-ups, looking to win over new customers who are already browsing their fave websites and apps.

Read More

Spotlight

Pilot Catastrophe Service

Pilot is the leading catastrophe adjusting company for a simple reason: We develop and implement the best way to provide the highest level of service to our clients and their customers. In our 31 years in the industry, we’ve worked every major catastrophe event. Our customer-focused and highly trained adjusters are onsite in 24 hours with our field operations up and running and working claims for every type of loss—hurricanes, floods, earthquakes, wind and hail storms, ice storms, fires, environmental events, commercial and liability. Our financial stability allows us to deploy incomparable resources in support of our clients to ensure that the claims process is flowing smoothly, accurately and meeting specified standards. Our investment in the latest technology pays off in the reliability of uninterrupted communications, claims and reporting transmissions, access to needed information and client-specific training.

Events