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. https://www.insuranceage.co.uk/technology/4080861/in-depth-claims-the-tech-frontline
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SHARESHARESHARE
IN-DEPTH - CLAIMS: THE TECH FRONTLINE
How can brokers use tech to manage claims and help customers prevent them? Martin Friel investigatesPart and parcel of any claims proposition has to include a focus on fraud. Of course, brokers have always had a part to play here but their involvement in claims requires them to adopt a more fundamental role, particularly where they have secured delegated authority to manage claims beyond first notification of loss (FNOL). MARTIN FRIEL READ MORE