Animal Friends

American Property Casualty Insurance Association | March 24, 2020

As the COVID-19 pandemic forces the closure of businesses throughout the US, the American Property Casualty Insurance Association (APCIA) has issued a statement saying that as a trade group representing P&C insurers, its members will continue to serve consumers in these difficult times. “During this unprecedented era, we remain focused on our promise to our customers — paying claims for motorists, injured workers, homeowners, renters, and businessowners,” said APCIA preside...

RISK MANAGEMENT

Westwood Insurance Agency | January 20, 2022

Westwood Insurance Agency is pleased to announce its year-end, industry-leading Net Promoter Score® (NPS®) of 91. The NPS® indicates customers' likelihood of recommending a company or product to others. Bain & Company, creators of the NPS®, define a score of 20 and above as favorable, 50 and above as excellent, and 80 and above as world-class. "We are extremely proud to have achieved such an outstanding NP...

CORE INSURANCE

MDS Group | December 24, 2021

The Ardonagh Group today announces that it has agreed to acquire MDS Group, a leading insurance broker and risk management advisor across the Portuguese-speaking world and Europe. Headquartered in Porto, Portugal, MDS has offices in Brazil, where it is the country's largest independent broker, as well as Angola, Mozambique, Spain, and Malta. It is the only Portuguese Lloyd's Broker. MDS employs 900 colleagues and recorded revenue of €74.8 million (&poun...

COMPLIANCE

PPO Profits | December 22, 2021

PPO Profits acquires Dental Performance Experts (DPE), an elite PPO claims processing and accounts receivables firm serving PPO based dental offices nationwide (terms not disclosed). As part of the acquisition, PPO Profits launches a new division called RCM Profits (Revenue Cycle Management) led by Amy Hernandez, owner of DPE. PPO Profits joined hands with DPE to marry technology and knowledge to streamline the claims process. PPO Profits and DPE shared many clients and crossed pa...