Shift Technology | July 22, 2021
Shift Technology, a provider of decision automation and optimization solutions for the global insurance industry, announced today the launch of Shift Claims Automation on Salesforce AppExchange, giving insurers and agents more options for settling simple claims without the involvement of claims handlers or loss adjusters. Giving insurance firms' customer service representatives the tools, information, and expertise they need to assist resolve claims more quickly and correctly is one of the most effective methods to address the industry's customer experience issues.
Shift Claims Automation is a virtual claims handler that assists customer service professionals or agents in immediately resolving claims rather than going through the conventional claims procedure. All of the information needed to take a claim forward is automatically validated by the solution. An AI decision engine assesses the policy's coverage, responsibility, the authenticity and suitability of documentation, and the possibility of a fraudulent or suspicious claim. Allowing colleagues to settle claims with clients directly can decrease the time it takes to remit money, resulting in more positive customer experiences. Because the solution is available on AppExchange, it will work with current Salesforce deployments.
About Salesforce AppExchange
Salesforce AppExchange, the world's largest corporate cloud marketplace, gives companies, developers, and entrepreneurs new ways to build, sell, and grow. AppExchange links clients of all sizes and across industries to ready-to-install or customizable applications and Salesforce-certified consultants to address any business problem, with over 6,000 listings, 9 million user installations, and 117000 peer reviews.
About Shift Technology
Only AI-native decision automation and optimization solutions developed especially for the global insurance sector are available from Shift Technology. The Shift Insurance Suite helps insurers achieve faster, more accurate claims and policy resolutions by addressing many key procedures across the insurance policy lifecycle. Shift was awarded Frost & Sullivan's 2020 Global Claims Solutions for Insurance Market Leadership Award after evaluating billions of insurance transactions.
Agentero | December 03, 2020
Agentero, a tech-enabled insurance aggregator, announced that it has integrated with five leading digital carriers and partners, including Openly, Clearcover, Cover, Haven Life Insurance Agency and Aon Edge to provide tech-enabled market access for independent insurance agents on its platform. Agentero's platform combines market access to digital carriers with data-driven technology that proactively identifies the needs of policyholders, matches them to the best products and streamlines the selling process for agents.
Founded in 2017, the company raised a $10 million seed round of funding led by Foundation Capital and Union Square Ventures in early 2020. Today it works with more than 500 independent agencies and is growing rapidly. Through its network of insurance carriers, Agentero provides access to homeowners, auto, flood, and life insurance, and is continually adding tech-forward carriers to help agents meet the needs of the modern consumer.
"Agents, which today sell more than 50% of P&C and life insurance in the US, are the present and future of insurance distribution, helping consumers select the right coverage for their risks. At the same time, most consumers are seeking a highly customized, digital buying experience. Our vision is to create a smarter, more intuitive insurance ecosystem that is built on strengthening agents' ability to compete in the digital market by giving them best-in-class data-driven technology combined with direct access to today's most innovative leading digital carriers," said Luis Pino, CEO of Agentero.
"Openly's value proposition to independent agents is a transparent and efficient platform that provides agents' customers with superior and comprehensive coverages," said Matt Wielbut, Openly CTO and co-founder. "Partnering with Agentero brings together two teams that are focusing on revolutionizing the insurance purchasing process by aligning cutting-edge technology and superior products.
With more than 500 insurance agencies, Agentero uses robust data and analytics enabling agents to proactively offer insurance choices to customers at the right time, every time, mitigating risks for consumers while growing relationships and revenue for agents. Founder and CEO Luis Pino was the first employee at insurtech CoverWallet, and has also worked for McKinsey & Co. The company is backed by Foundation Capital, Union Square Ventures in addition to other investors.
Luko, Shift Technology | November 25, 2020
Shift Technology, a supplier of AI-native fraud detection and claims automation solutions for the global insurance industry today reported its fraud detection technology has been chosen by computerized native neo-insurance company Luko.
Since its launch in May 2018, Luko has been forging another way in the realm of property holders insurance. This spearheading new insurance company utilizes patented technology which predicts which claims might be recorded (water harm, fire, and so forth) and persuades policyholders to receive best practices regarding counteraction. In situations where claims can't be evaded, Luko depends on technology to abbreviate the claims cycle and furnish its clients with a model client experience.
Guaranteeing that claims are real is a basic segment of guaranteeing a quick, effective, and precise claims measure. Nonetheless, Luko's market achievement and fast development uncovered that the current systems used to recognize potential fraudulent claims basically couldn't keep up. Subsequently, Luko went to Shift Technology and its honor winning AI-based insurance fraud detection arrangement.
"The insurance sector is the target of numerous attempts at fraud, whether opportunistic or resulting from organized crime networks," explained Raphaël Vullierme, co-founder of Luko. "It was therefore essential that we continue to reinforce our processes and technologies in terms of fraud detection, so as to quickly identify potentially illegitimate claims."
Notwithstanding the fraud detection technology offered by Shift, Luko is upheld by the profound insurance industry experience and experience of its information science groups. This solid mix of individuals and technology help to guarantee Luko is continually remaining side by side of the most recent fraud patterns and plans.
"We have always considered the fight against fraud to be a critical topic for insurers," stated Jeremy Jawish, CEO and co-founder, Shift Technology. "Not only does effective fraud fighting reduce undeserved indemnity pay-outs and dismantle fraud networks, but also supports the digital transformation of the customer journey."
About Shift Technology
Shift Technology delivers the only AI-native fraud detection and claims automation solutions built specifically for the global insurance industry. Our SaaS solutions identify individual and network fraud with double the accuracy of competing offerings, and provide contextual guidance to help insurers achieve faster, more accurate claim resolutions. Shift has analyzed hundreds of millions of claims to date and was presented Frost & Sullivan's 2020 Global Claims Solutions for Insurance Market Leadership Award.
Luko is reinventing home insurance, placing social responsibility and technology at the heart of its priorities. The company is now the first neo-insurance firm in France, with more than 100,000 policyholders, and the Insurtech with the strongest growth in Europe. More than a simple insurance contract, Luko's ambition is for insurance to change from a model activated as a reaction to a model based on prevention, using internally-developed technology. The co-founders Raphaël Vullierme, a serial entrepreneur, and Benoit Bourdel, have pooled their expertise to create a company with a specific, positive impact, recognized by Bcorp certification in July 2019.