American Property Casualty Insurance Association reveals coronavirus focus

American Property Casualty Insurance Association | March 24, 2020

As the COVID-19 pandemic forces the closure of businesses throughout the US, the American Property Casualty Insurance Association (APCIA) has issued a statement saying that as a trade group representing P&C insurers, its members will continue to serve consumers in these difficult times. “During this unprecedented era, we remain focused on our promise to our customers — paying claims for motorists, injured workers, homeowners, renters, and businessowners,” said APCIA president and CEO David Sampson in a statement. Sampson added that many insurers are implementing contingency and continuity plans to protect their employees and reduce interrupted service to customers. Some companies have also implemented new flexible payment solutions for policyholders to help those customers experiencing financial stress in the face of the outbreak, the chief executive said.

Spotlight

The Property and Casualty (P&C) insurance industry is being dramatically transformed by digital technologies that are shifting the customer relationship back to the carriers. Beyond working through third-party agents or brokers to purchase insurance policies, more customers are going directly to insurance carriers via their website and other digital channels. Driven by the convenience of online shopping, insurance companies are now expected to provide information that helps customers learn about policies, compare options and even complete an application from virtually any connected device, 24/7.

Spotlight

The Property and Casualty (P&C) insurance industry is being dramatically transformed by digital technologies that are shifting the customer relationship back to the carriers. Beyond working through third-party agents or brokers to purchase insurance policies, more customers are going directly to insurance carriers via their website and other digital channels. Driven by the convenience of online shopping, insurance companies are now expected to provide information that helps customers learn about policies, compare options and even complete an application from virtually any connected device, 24/7.

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Inszone Insurance Completely Acquires Donna Ledwick Insurance Services

Inszone Insurance | March 08, 2023

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Falvey Insurance Group Launches Inland Marine Product

Falvey | February 28, 2023

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