Aon snaps up CoverWallet, a digital insurance platform for SMEs

Aon | November 20, 2019

Global insurance brokerage and professional services firm Aon has entered into a definitive agreement to acquire CoverWallet, a US-domiciled digital insurance platform for small and medium-sized enterprises (SME). The deal gives Aon access to the fast-growing, $200+ billion premium digital insurance market for SMEs. The brokerage giant will also be able to leverage CoverWallet’s platform to develop and scale innovative digital client experiences that support the Aon United growth strategy. “We’re excited to combine Aon’s expertise in data and analytics and global distribution with CoverWallet’s market-defining platform to create new sources of value for our clients,” said Greg Case, CEO of Aon. “CoverWallet’s culture of innovation is transforming the insurance landscape, and together we have the opportunity to further strengthen and expand the application of their digital client experience.”

Spotlight

For the past few years, Artificial Intelligence (AI) has been rolled out with spectacular speed in an increasing number of areas, such as medicine, the auto industry, finance, manufacturing, agriculture, and marketing. This expansion lies at the crossroads of three major technological developments: the emergence of big data, the normalization of the interconnection between humans and machines, and advances in machine learning (technology that enables machines to learn from experience). AI is progressively transforming the way in which the economy and society operate. The insurance industry is concerned by these changes on two fronts. Firstly, new risks associated with AI must be assessed, quantified, insured and mitigated against. The increasing use of AI raises numerous risk questions.

Spotlight

For the past few years, Artificial Intelligence (AI) has been rolled out with spectacular speed in an increasing number of areas, such as medicine, the auto industry, finance, manufacturing, agriculture, and marketing. This expansion lies at the crossroads of three major technological developments: the emergence of big data, the normalization of the interconnection between humans and machines, and advances in machine learning (technology that enables machines to learn from experience). AI is progressively transforming the way in which the economy and society operate. The insurance industry is concerned by these changes on two fronts. Firstly, new risks associated with AI must be assessed, quantified, insured and mitigated against. The increasing use of AI raises numerous risk questions.

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CORE INSURANCE

Aspida Chooses FireLight® to Help Power Annuity Sales

Aspida and Insurance Technologies | October 11, 2022

Insurance Technologies, LLC, a provider of sales and regulatory automation solutions for the life and annuity industry, announced that Aspida Life Insurance Company (“Aspida”), a life insurance and annuity company, plans to use Insurance Technologies’ digital sales platform, FireLight, to help distribute its WealthLock℠ suite of annuity products to the broker-dealer channel. Carriers and distributors use the multi-carrier platform FireLight to create and enable a seamless sales experience for their advisors and consumers. FireLight powers easy, digital data collection; improves in-good-order sales; increases efficiency; and meets regulatory requirements. “We’re excited to partner with Aspida and help power their growth in the broker-dealer channel, Aspida’s dedication to technology helps them deliver their products with a simple, easy, and quick process. FireLight checks all those boxes and will help support them as they continue to grow in the broker-dealer channel.” -Insurance Technologies’ Chief Operating Officer, Clint Moore Aspida’s goal of being a tech-leading, agile insurance company that provides retirement solutions with speed, simplicity and security aligns well with the features – and flexibility – the FireLight platform offers. When we decided to enter the broker-dealer channel with our WealthLock℠ suite of annuities, we wanted to make sure we chose a platform that would complement our strategy and enhance our capabilities, With a number of broker-dealers already using FireLight for their annuity e-Applications for the flexibility it provides, FireLight was an excellent choice for us as we continue to grow and help our clients achieve and protect dreams,said Sol Osterkatz, chief technology officer at Aspida. About Aspida Aspida Holdings Ltd., through its subsidiaries (collectively “Aspida”), is focused on providing retirement and reinsurance solutions, having operations in the U.S. and Bermuda with total assets of $4.4 billion as of June 30, 2022. Aspida, through its U.S. platform, Aspida Life Insurance Company, is focused on leveraging technology and acting with agility to help clients achieve – and protect – their dreams. Its Bermuda-based reinsurance platform, Aspida Life Re, is focused on providing efficient and secure life and annuity reinsurance solutions. Aspida seeks to be a trusted partner in its clients’ financial security while driving its growth by doing good for the communities it serves. Aspida is an indirect subsidiary of Ares Management Corporation. About Insurance Technologies Insurance Technologies provides innovative sales and regulatory automation solutions to the insurance industry. Offering a suite of integrated sales solutions, from pre-sale functions to quoting and illustrations through e-application and e-delivery to post-sale services, Insurance Technologies provides carriers and distributors the sales capabilities and tools to create automated and cohesive sales experiences for their advisors and clients across the life and annuities insurance industries. The unique architecture and flexibility of its solutions deliver front and back-office configurability and usability to support multiple business strategies, encourage cross-channel growth and evolve with regulatory changes.

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CLAIMS, INSURANCE TECHNOLOGY

One Inc Partners with Hi Marley to Disrupt Claims Payment Processing and Modernize the Policyholder Experience

One Inc | October 27, 2022

One Inc, the leading digital payments network for the insurance industry, announced today that it has integrated the Hi Marley Insurance Cloud with One Inc’s ClaimsPay® platform. This valuable new integration allows carriers to conduct text message conversations with claimants inclusive of digital payment, a unified and modern approach. The text-based opt-in for Hi Marley customers seamlessly integrates payments within their active insurance workflows, ensuring policyholders have a modern, complete experience within a single text engagement. This increased automation and simplification of the claims process, from digital claims initiation with Hi Marley straight through to claim payment with One Inc, improving the experience for adjusters, policyholders and vendors. Designed with a seamless policyholder experience in mind, no app download is required for policyholders to use the service. One Inc’s ClaimsPay configuration will include the option to seamlessly integrate with Hi Marley, running Hi Marley-generated Case IDs through the ClaimsPay API. One Inc clients may utilize their existing APIs to access the service. “Better user touchpoints are a key priority for insurers looking to transform the experience around claims workflow and payments, and One Inc has long sought to make these interactions as seamless as possible, By using text functionality from Hi Marley in ClaimsPay, carriers can literally put payments flexibility at their policyholder’s fingertips. We are thrilled with this partnership and fully expect that expansive new communications channels, enabled by partners like Hi Marley, will prove critical as we reimagine the way claims are initiated, managed, and distributed.” -One Inc CEO, Ian Drysdale The pace of change in our insurance industry lies with leaders who provide breakthrough simplicity while managing customer expectations and removing points of friction, The magic is delivering an empathetic and streamlined policyholder experience, where human interaction is facilitated by technology. We’re excited about our One Inc partnership, as together we can enable carriers to connect and build trust with customers and communicate and transact simply meeting policyholders where they are,said Mike Greene, CEO of Hi Marley. About One Inc One Inc is modernizing the insurance industry through a unified and frictionless payment network. Focusing only on the insurance industry, One Inc helps carriers transform their operations by reducing costs, increasing security, and optimizing customer experience. The comprehensive end-to-end digital payments platform provides expanded payment options, multi-channel digital communications, and rapid digital claim payment, even for the most complex insurance use cases. As one of the fastest growing digital payments platforms in the insurance industry, One Inc manages billions of dollars per year in premiums and claims payments. About Hi Marley Hi Marley is the intelligent collaboration platform for the insurance industry. Built by people who know and love insurance, the platform enables hassle-free texting across the entire ecosystem, empowering insurance professionals and delighting policyholders. Hi Marley’s industry leading analytics deliver novel insights that fuel continuous improvement. The solution is built for the enterprise - fast to deploy, easy to use and seamlessly integrates with other core systems. Hi Marley is empowering the world’s leading insurance carriers to reinvent the customer and employee experience.

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CORE INSURANCE

PCF Insurance Enters Wisconsin Market with Acquisition of Milz Health Group

PCF Insurance Services | November 16, 2022

PCF Insurance Services (PCF), a top 20 U.S. insurance brokerage firm, has acquired Milwaukee-based Milz Health Group, a full-service health insurance agency providing coverage to Wisconsin Medicare-eligible individuals and coverage through the Affordable Care Act. Milz provides affordable health care coverage for individuals through an integrated suite of online services. Offering Medicare Advantage Plans, Medicare Supplemental Insurance policies (Medigap plans), and Medicare Part D prescription drug plans (PDP), Milz Health Group uses a unique, proprietary process to design plans with top insurance carriers that are affordable and effective. "PCF Insurance Agency Partners are deep-rooted, trusted advisors for their clients, and with more than 50 years serving Wisconsin with affordable health coverage, the Milz Health Group team was an ideal partner to expand our presence into that market," - Peter C. Foy, Chairman, Founder, and CEO of PCF Insurance The PCF Insurance business model supports and expands on the agency's continued success with its strong market relationships and the efficiencies and economies of scale generated by a shared services approach. PCF Insurance Agency Partners can offer clients enhanced coverage offerings, more competitive pricing, and innovative solutions for protection against even the most unique risks. Jason Milz, Principal at Milz Health Group, explains that PCF's entrepreneurial focus opens the door to more growth opportunities while allowing us to continue to be who we are, guided by our core values, which are important to the way we conduct our business. About Milz Health Group Voted Best Health Insurance Site in Milwaukee in 2021 by Expertise.com, Milz Health Group has over 50 years of experience providing affordable health coverage to individuals. Focusing on Wisconsin Medicare and the Affordable Care Act, Milz's unique process and online services find an affordable, effective plan every time. Milz Health Group represents most national Medicare insurance carriers and several regional companies. Neither Milz Health Group nor its agents are connected with the Federal Medicare program. About PCF Insurance Services A top 20 U.S. broker headquartered in Lehi, Utah, PCF Insurance Services is a leading full-service consultant and insurance brokerage firm offering a broad array of commercial, life and health, employee benefits, and workers' compensation solutions. Propelled by its people, PCF Insurance's agency-centric operating model and entrepreneurial environment support its tremendous growth profile, offering partners alignment through equity ownership, significant leadership incentives, and resources to over 3,100 employees throughout the U.S. Ranked #20 on Business Insurance's 2022 Top 100 Brokers and #13 on Insurance Journal's 2022 Top Property/Casualty Agencies, PCF Insurance is a notable leader in the insurance space.

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