AXA Partners seals long-term insurance deal with Monzo

AXA | July 19, 2019

UK-headquartered challenger bank Monzo has teamed up with AXA Partners. In an announcement by the AXA unit, it said it has sealed a long-term deal that will see it provide comprehensive travel insurance to customers with a Monzo Plus account, which was introduced in April. The account offers extra features, including optional travel insurance for an additional monthly fee. The policy underwritten by AXA Partners covers medical bills, lost valuables, trip cancellation costs, and winter sports. Coverage for families is also available. “We asked our community of users what features they wanted Monzo Plus to include and travel insurance was clearly the top choice,” noted Monzo co-founder Jonas Templestein.

Spotlight

Like other sectors, life insurance is navigating its way through a wave of new digital technologies. The rapid evolution of InsurTech capabilities is pressuring traditional life insurance firms to adapt to a quickly-changing market that values agility. What is driving these changes? Intensifying competition, margin pressures, advances in technology, and evolving customer preferences. Not to mention, customer engagement metrics are shifting as consumers seek digital touchpoints, hassle-free convenience, and personalization. This report explores critical technology trends to be considered by strategic life insurance executives aiming to future-proof their firms.

Spotlight

Like other sectors, life insurance is navigating its way through a wave of new digital technologies. The rapid evolution of InsurTech capabilities is pressuring traditional life insurance firms to adapt to a quickly-changing market that values agility. What is driving these changes? Intensifying competition, margin pressures, advances in technology, and evolving customer preferences. Not to mention, customer engagement metrics are shifting as consumers seek digital touchpoints, hassle-free convenience, and personalization. This report explores critical technology trends to be considered by strategic life insurance executives aiming to future-proof their firms.

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RISK MANAGEMENT

DL Holdings and YF Life Announced Strategic Partnership to Accelerate the Development of Family Office and Asset Management Business

DL Holdings Group Limited | February 21, 2022

On 16 February 2022, DL Holdings Group Limited ("DL Holdings" or the "Company" and its subsidiaries (together, the "Group"), Stock Code: 1709) announced that it will engage in a comprehensive partnership with YF Life in the next three years. YF Life Innovation Strategic Partnership Conference was held in Hong Kong, which explored new opportunities and laid the foundation for YF Life in terms of business development, talent acquisition, advancement in business positioning and brand influence. DL Holdings is the only strategic partner in wealth management and investment in this Strategic Partnership Conference. The two companies will jointly explore and expand client base in the Asia-Pacific region and provide a spectrum of bespoke services ranging from insurance, investment, family office to asset management for high-net-worth clients and their families. "YF Life operates on the client-oriented principle that prioritizes clients' need and satisfaction. We strive to provide up-to-date insurance products and will make every effort to provide safe and robust services in legacy planning and asset management. Through a 'strong, refined, fast, intelligent, and broad' business approach, we partner with prominent institutional partners to expand YL Life's circle of friends and influence. DL Holdings is a well-known listed investment and asset management company in Hong Kong with over a decade of experience and a solid client base in family office services. We believe DL Holdings will bring new opportunities and advancement to YL Life's family office and investment business." -Dr. Zhang Ke, Managing Director and Chief Executive Officer of YF Life "Insurance is a fundamental part and the most important protection in wealth management, especially in legacy planning. Therefore, the first thing we do for all our family clients is to curate appropriate insurance products that most suit their needs. As one of our trusted insurance partners, YF Life is one of the best insurers in terms of branding, quality of products and convenient customer services. Our strategic partnership with YF Life will not only bring a substantial enhancement in our bespoke insurance products and underwriting services but will also broaden our high-net-worth client base and catalyze the expansion of our AUM." -Mr. Andy Chen, Chairman of the Board of Directors and Chief Executive Officer of DL Holdings The listed company of DL Holdings recorded a profit over HK$ 200 million in the fiscal year of 2021. DL Holdings group engages in a spectrum of financial businesses including family offices, securities investment and private equity funds, and the total amount of assets under investment and consulting management has exceeded US$ 3 billion. Under the effect of market fluctuations and changing policy environment, DL Holdings exhibits stable and robust investment strategies and excellent risk control. According to the strategic partnership agreement, DL Holdings will provide multi-family office and securities investment services for YF Life with a focus on services that are not covered by traditional private banks and investment institutions such as alternative investment, asset management, identity planning, offshore trust, education, and philanthropy for YF Life's high-end clients. Both companies have agreed on sharing model on client resources and profit and will seek a sustainable and stable long-term partnership through interaction of the two brands and media support. On the Strategic Partnership Conference, YF Life also signed strategic partnership agreements with Bauhinia Think Tank, Hong Kong University of Science and Technology Business School, Jinan University and Bauhinia Magazine to promote the comprehensive new upgrades of the YF Life from strategic planning, talent development, social responsibilities, and media communication perspectives. About DL Holdings Group Limited DL Holdings Group Limited is listed on the main board of the Hong Kong Stock Exchange (stock code: 1709.HK). Founded in 2011, DL Holdings' parent company is headquartered in Hong Kong with offices in Shanghai, San Francisco, Singapore and Tokyo. DL Holdings Group is a full-licensed financial services and investment group focusing on serving Hong Kong's small and medium market cap growth listed companies and founders' families. DL Holdings' total assets and investment under management exceeds USD 3 billion currently, including USD 1.4 billion under DL Family Office's management.

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INSURANCE TECHNOLOGY

SynchronoSure Adopts CodeEast Digital Insurance Platform

Synchrono Group, CodeEast Digital | December 16, 2020

Synchrono Group Inc. an Insurtech Managing Underwriter having some expertise in 'Property/Casualty and Workers Compensation for the Gig Economy' and 'Small Commercial Insurance Risks' has collaborated with CodeEast and will utilize their Digital Platform for the organization of Commercial Property/Casualty insurance items across the USA. Steve Hartman, Chairman and CEO of Synchrono Group, says "As an Insuretech Managing Underwriter which leverages data and technology to deliver custom insurance products, we need systems that are fast, flexible, and capable of integrating seamlessly around micro-services. Getting the right tech partner and software platform in place for our products is a key element of this plan. We chose CodeEast's ONEview Digital Insurance Platform because it provides us with the flexibility, the self-service facilities for Policyholders, Agents and Brokers, the delivery speed and the automation capability we require to deliver our strategy. For our first product in this environment, we went live with ONEview in less than three months and in the middle of a Pandemic! The system has the state-of-the-art capabilities required to seamlessly integrate through REST API's with our proprietary technology stack, including our user interface, our underwriting algorithms and our API data engine and predictive tools. These integrations allow us to offer a market-leading response time that effectively positions us with the capability to underwrite, quote, bind and issue policies in a matter of minutes rather than the hours and days common to most of our competitors." "Time is money for us, and our Agents, Brokers and small business customers. The ability to get the insurance underwritten and issued in a matter of minutes frees up, for all of our stakeholder's, additional time to focus on revenue creation for their businesses. The Digital Capabilities embedded in the ONEview platform enable this transformation and, increasingly, these Digital Capabilities are becoming the new normal. The ONEview system Digital Capability enables both a fast customer experience and full scalable digital integration for both admitted and non-admitted insurance," stated Steve Hartman. Aidan Brogan, CCO of CodeEast, said "We are excited to sign a five-year partnership with SynchronoSure®. The selection of our ONEview system is a strong validation of the flexibility and agility of our cloud-native platform, and with its inherent capabilities for Producer Management, Environment Control, Data Use, and the ability to support regulatory regimes in all states for commercial insurance, we think ONEview creates sustainable advantages for our customers. The digital transformation of the insurance industry is starting to gain momentum and will accelerate at pace. I look forward to growing our business in the USA". About SynchronoSure® Synchrono Group Inc doing business as SynchronoSure® is headquartered in Raleigh, North Carolina. As an Insurtech Managing Underwriter, SynchronoSure® built to leverage artificial intelligence and a state-of-the-art technology base, SynchronoSure® specializes in underwriting property/casualty, and workers compensation products for the gig economy and small businesses in the U.S. About CodeEast CodeEast, a software company headquartered in Dublin, Ireland, provides a Digital Insurance Platform for the SMART Automation of Insurance companies. The CodeEast ONEview platform is a state-of-the-art, AI-enabled, cloud-native solution for the automated sales, distribution and administration of insurance products.

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HEALTH INSURANCE

EquiTrust Life Partners with Sapiens on their Next Generation Digital Agent Experience

EquiTrust | June 24, 2022

Sapiens International Corporation, (NASDAQ: SPNS) (TASE: SPNS), a leading global provider of software solutions for the insurance industry, announced today that EquiTrust Life, a leading North American life and health insurance company, has selected Sapiens' award-winning suite of e-application, illustration and digital solutions to provide their agents next generation customer acquisition and service capabilities. Sapiens IllustrationPro, Sapiens ApplicationPro and Sapiens DigitalSuite support EquiTrust Life's key product offerings by providing comprehensive, new business illustrations with enhanced solutions for complex scenarios with split second calculations, and an interactive experience to reduce re-keying, resulting in fewer errors, faster time to decision and better engagement. Sapiens' simple, intuitive, device-agnostic user engagement with flexible branding and integrations enhances EquiTrust Life's partner experience. Leveraging Sapiens' toolkit, the solution provides self-sufficiency and reduces total cost of ownership. We were looking for one vendor to drive our digital transformation and accelerate innovation within our agent sales process. Innovation is a key pillar within EquiTrust Life, and we felt that Sapiens' digital tools would enable innovation much faster than any other competitor, while providing us industry insights and best practices, We administer financial products for retirees, and Sapiens' solution delivers a superior agent experience to market complex financial products that help protect our growing senior population." Carol Woodruff, Vice President, Information Systems with EquiTrust Life. We are very excited to partner with EquiTrust Life on their digital transformation journey, Sapiens not only provides a wide array of best-of-breed solutions, but we also truly understand our customers' operational goals and are committed to delivering best-in-class solutions, seamlessly to drive growth and deliver value. " Jamie Yoder, Sapiens North America President & General Manager. Sapiens IllustrationPro for Life & Annuities is a cloud-first, point-of-sale illustration and quoting solution, offering a fully responsive, modern, intuitive user experience for the life and annuities and health markets. Sapiens ApplicationPro is a robust electronic application software that helps carriers address critical business drivers, such as decreasing time–to–issue and reducing policy acquisition costs, all in an extremely intuitive and easy–to–use package. Sapiens DigitalSuite offers a dynamic, digital engagement and enablement platform for insurers to provide a unified, omni-channel experience. The flexible, component-based platform can be leveraged together with Sapiens' core solutions or on top of other (non-Sapiens) solutions. About EquiTrust Life EquiTrust Life Insurance Company is a trusted provider of life insurance and annuity products with a strong track record of operating performance. EquiTrust is a national carrier of competitive, client-friendly options, available through various distribution channels including more than 15,700 independent sales representatives and independent marketing organizations. EquiTrust offers fixed-rate and indexed annuities and life insurance and is headquartered in Chicago with operations in West Des Moines. In June 2015, Magic Johnson Enterprises became the majority shareholder, making EquiTrust Life Insurance one of the largest minority-owned life insurance company in the history of the country at $25.7 billion in assets. About Sapiens Sapiens International Corporation (NASDAQ: SPNS) (TASE: SPNS) empowers the financial sector, with a focus on insurance, to transform and become digital, innovative, and agile. Backed by more than 40 years of industry expertise, Sapiens offers a complete insurance platform, with pre-integrated, low-code solutions and a cloud-first approach that accelerates customers' digital transformation. Serving over 600 customers in 30 countries, Sapiens offers insurers across property and casualty, workers' compensation and life markets the most comprehensive set of solutions, from core to complementary, including Reinsurance, Financial & Compliance, Data & Analytics, Digital, and Decision Management.

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