Beacon Hill launches two online agent tools

Beacon Hill | March 31, 2020

Beacon Hill Associates has announced the release of two new online tools for partner agents, available through the company’s agent portal. One service allows agents to receive A+ rated contractors pollution liability quotes online. Agents will also have access to the REAL Environmental Evaluation, an environmental risk assessment that helps agents and their insureds evaluate potential pollution exposures. “We are very excited to bring these unique new tools to our partners,” said Bill Pritchard, president and CEO of Beacon Hill Associates. “These products will help our agents sell this coverage on their schedules, not ours, which is a cornerstone of our 21st Century growth strategy.”

Spotlight

The insurance industry was once dominated by policy-centric, inside-out thinking. Relationships were simple a policyholder was matched with a policy and perhaps an agent/producer. Much of the executive focus and corresponding technology investment was designed to improve operational efficiencies and manage the porfolio of risks. Those days are rapidly disappearing. Most insurers have done a significant reorientation around customers, taking the outside-in view and seeking to gain and act on a deeper understanding of their relationships with customers, as well as agents. In fact, insurers ranked customer engagement and experience as the number one strategic initiative in 2015, with 85% of insurers claiming to have major initiatives in progress.

Spotlight

The insurance industry was once dominated by policy-centric, inside-out thinking. Relationships were simple a policyholder was matched with a policy and perhaps an agent/producer. Much of the executive focus and corresponding technology investment was designed to improve operational efficiencies and manage the porfolio of risks. Those days are rapidly disappearing. Most insurers have done a significant reorientation around customers, taking the outside-in view and seeking to gain and act on a deeper understanding of their relationships with customers, as well as agents. In fact, insurers ranked customer engagement and experience as the number one strategic initiative in 2015, with 85% of insurers claiming to have major initiatives in progress.

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