Benefitfocus Improves Customer Experience With Enhancements to Tech Platform

Benefitfocus | May 26, 2020

  • Benefitfocus has announced several enhancements to its technology platform designed to help reduce the administrative burden for brokers and employers.

  • Enrollment with the mobile app has been made easier and more intuitive for iOS and Android users.

  • The platform’s imputed income configurations have been expanded to include child and dependent life benefits.


Benefitfocus has announced several enhancements to its technology platform designed to help reduce the administrative burden for brokers and employers and streamline the enrollment experience for health plans.


Our goal with each release is to improve the customer experience for our consumers, employers, brokers and health plans, Many of the enhancements made in this release are a direct result of the feedback we receive from the benefits community throughout the year, so we are pleased to continue driving innovation that meets their evolving needs.

- Jim Restivo, chief technology officer at Benefitfocus.


Read More: Liberty Advisor Group announced a strategic alliance with CAC Specialty


Key platform enhancements in the latest update include:
 

Mobile app enhancements: Enrollment with the mobile app has been made easier and more intuitive for iOS and Android users.
 

Smart Moments console enhancements: Administrators will have the ability to easily create and send separate email, SMS/text and push messages to their employees. Benefits administrators will be able to access an enhanced console display that clearly separates the new communication options from existing messaging options and provides access to additional methods of communication.
 

Expanded imputed income calculation capabilities: The platform’s imputed income configurations have been expanded to include child and dependent life benefits.


Read More: Three major insurance groups push taxpayer-funded pandemic support


About Benefitfocus

Benefitfocus unifies the entire U.S. benefits industry on a single technology platform to protect consumers' health, wealth and lifestyle. Our powerful cloud-based software, data-driven insights and thoughtfully-designed services, enable employers, insurance brokers and carriers to simplify the complexity of benefits administration and deliver a world-class benefits experience.

Spotlight

This infographic by Automoblog.net explains to viewers what the different types of car insurances are so they don’t overpay for their policy, and also don’t go under-insured. Car insurance can be a tricky and confusing subject, especially with insurance agents trying to sell as much as possible. This infographic breaks  down each policy type and provides details of each.

Spotlight

This infographic by Automoblog.net explains to viewers what the different types of car insurances are so they don’t overpay for their policy, and also don’t go under-insured. Car insurance can be a tricky and confusing subject, especially with insurance agents trying to sell as much as possible. This infographic breaks  down each policy type and provides details of each.

Related News

CORE INSURANCE

PCF Insurance Services' Earns Recognition as Industry Leader

PCF Insurance Services | September 22, 2022

PCF Insurance Services (PCF), a leading national insurance brokerage, was recently named a top 20 insurance broker on Business Insurance's "2022 Top 100 Brokers of U.S. Business" list. The list, which ranks companies by their 2021 brokerage revenue generated by U.S.-based clients, identifies the highest-grossing companies in the insurance industry. The company also placed within the top 15 on Insurance Journal's "2022 Top 100 Property/Casualty Agencies" list, which ranks companies by total property and casualty (P&C) agency revenue. With 2021 revenue of $590 million, PCF Insurance increased its Business Insurance ranking from No. 27 last year to No. 20 in 2022, representing the largest year-over-year jump among top 20 companies. The company's year-over-year revenue increase of more than 150% was also the largest percentage increase of any company in the top 20. PCF Insurance's 167% P&C revenue increase from $176 million in 2021 to $470 million in 2022 provided the momentum for the company to boost its standing in the Insurance Journal ranking from No. 20 last year to No. 13 in 2022. Over a three-year period, PCF Insurance has seen a 3,830% growth in revenue. "In just under four years, PCF has scaled from an agency with more than $10 million in revenue to a leading national insurance brokerage with annual revenue exceeding $640 million, This recognition is a testament to our pursuit thoughtful, value-accretive expansion and our partners' commitment to delivering best-in-class services to clients." -Peter C. Foy, Chairman, Founder and CEO of PCF Insurance The rapid ascension among the industry's leading brokerage firms is a testament to PCF Insurance's collaborative partnership model and culture. PCF Insurance has an intentional approach to attracting and bringing on entrepreneurial-minded, growth-focused agency owners who perform at a high level, deliver year-over-year increases in organic growth, and retain clients. PCF Insurance has earned a reputation as being a preferred partner for entrepreneurs because even though our partners are independent, everyone has a stake in the success of our organization, Our Agency Partners are the fuel to our success. They collaborate, share knowledge, and as a result, propel our growth strategy. Because when one of us grows, we all grow.,said Peter C. Foy. In addition to the expansion of its technology and infrastructure investments, PCF Insurance completed six acquisitions in 2019, 36 in 2000, 89 in 2021, and is on pace to complete more than 100 acquisitions this year. Of these acquisitions, XX% of these deals were a direct result of referrals from within the PCF partner network. To continue to add value and diversification to its network of offerings, PCF recently announced acquisitions of California-based Andreini & Company, Utah-based MGA United Underwriters, and specialty MGA Professional Warranty Service Corporation (PWSC). According to analysis by Chicago-based Optis Partners LLC. Through the company's collaborative structure, PCF Insurance currently serves more than 465,000 clients through its network of nearly 165 Agency Partners* across 37 states. About PCF Insurance Services A top 20 U.S. broker headquartered in Lehi, Utah, PCF Insurance Services is a leading full-service consultant and insurance brokerage firm offering a broad array of commercial, life and health, employee benefits, and workers' compensation solutions. Propelled by its people, PCF Insurance's agency-centric operating model and entrepreneurial environment support its tremendous growth profile, offering partners alignment through equity ownership, significant leadership incentives, and resources to over 3,100 employees throughout the U.S. PCF Insurance is a notable leader in the insurance space, ranked #20 on Business Insurance's 2022 Top 100 Brokers and #13 on Insurance Journal's 2022 Top Property/Casualty Agencies.

Read More

CORE INSURANCE

Inszone Insurance Services Continues Expansion in Texas with the Acquisition of Proctor Insurance

Inszone | October 20, 2022

Inszone Insurance Services: a rapidly growing, national provider of benefits, personal and commercial lines insurance, announced today the acquisition of Proctor Insurance, providing the fifth acquisition in the state of Texas. Founded by Jeff Proctor in 1988, Proctor Insurance has been a pillar in the Houston area. Jeff started in his community founding two grocery stores in the Houston area, but when those were sold to a local chain, he begun looking for a change of pace which would allow him to provide for his wife and three small children and lead him away from the 7-day work week. After consulting with a friend in the insurance industry, Jeff decided to open his agency and built it from the ground up. He built a reputation of success among small hotels and motels, who appreciated the honesty and dedication of him and his team. Getting ready to retire, Jeff knew he wanted to find a company to provide opportunity for advancement and further education to his employees while also providing great resources to his clients. Proctor Insurance customers will continue to receive the service they are accustomed to, under the Inszone Insurance brand. “Jeff of Proctor Insurance told us his team was his true success story, and he was 100% right, we couldn’t be happier to provide them with the resources to continue their great work under the Inszone brand, We are excited to see our service footprint grow in the state of Texas and look forward to many years of success with the team from Proctor Insurance.” -Norm Hudson, CEO of Inszone Insurance Services Inszone Insurance is expected to announce a number of important acquisitions in the upcoming months as it continues to build its national presence. About Inszone: Founded in 2002 and headquartered in Sacramento, California, Inszone is a full-service insurance brokerage firm which provides a broad array of property & casualty insurance, along with employee benefits solutions. With a strong, experienced management team, Inszone continues to grow organically, as well as through acquisitions. With 31 locations across California, Arizona, Nevada, Utah, Colorado, Missouri, Texas and Illinois, the company is looking to further expand throughout the United States.

Read More

CORE INSURANCE,INSURANCE TECHNOLOGY

Hildene Capital Launches $1 Billion Reinsurer

Hildene Capital Management | November 25, 2022

Hildene Capital Management, LLC (“Hildene”), a $12 billion credit-focused asset manager, today announced the formation of Ludlow Re SPC, Ltd. (“Ludlow Re”), a Cayman Islands-based, Class B(iii) insurance company. Ludlow Re will offer reinsurance to the global insurance market and, as part of its inaugural transaction, will reinsure approximately $1 billion of fixed index annuity reserves through a quota share agreement entered into with a U.S.-based life insurance carrier. “Given its ability to provide long-term, flexible capital, Ludlow Re optimizes Hildene’s robust asset management capabilities, helping us as we seek to enhance returns for our investors, Since Hildene’s inception in 2008, we have taken a prudent approach to managing the size and scale of our assets and will continue to execute on this approach with Ludlow Re — opportunistically adding to our portfolio only when we believe we can confidently invest in assets that produce attractive returns for our clients.” -Brett Jefferson, Founder and Co-Chief Investment Officer of Hildene. Hildene’s structured credit assets, particularly TruPS CDOs, align well with the duration and liquidity profile of life and annuity insurance liabilities, We believe insurers and asset managers can benefit from a symbiotic relationship — money managers receive access to insurers’ expansive capital base while insurers receive access to sophisticated investment opportunities they may not have otherwise,added Dushyant Mehra, Co-Chief Investment Officer of Hildene. Ludlow Re received its B(iii) insurance license from the Cayman Islands Monetary Authority in September 2022. About Hildene Capital Management Founded in 2008, Hildene Capital Management, LLC is a diversified institutional asset manager specializing in asset-based and credit opportunities. Hildene Co-CIOs Brett Jefferson and Dushyant Mehra are backed by a senior investment team with a long and established track record of investing across various credit and distressed cycles, leveraging their expertise in managing complex assets. Today, Hildene manages over $12 billion for a broad range of clients across its flagship private funds, tailored managed accounts and securitized asset structures.

Read More