Brexit Is Moving 61 Billion pounds in London Insurance Business to Rival Financial Centers

Insurance Journal | September 03, 2019

London’s outsized role in the global insurance industry is being whittled down by Brexit. As much as 61 billion pounds ($75 billion) of business is shifting to rival financial centers in the European Union as a consequence of Britain’s vote to leave the bloc. And it’s happening regardless of the divorce terms. The EU’s insurance and pensions regulator has ordered every U.K.-based underwriter to transfer policies held by European clients to units on the continent. While the bulk of those total liabilities — the potential payout of all the policies, an industry gauge of scale — has moved or is moving to Belgium, Luxembourg, Ireland and elsewhere, about 5 billion pounds will still be in Britain if Brexit happens Oct. 31, according to the Bank of England’s Financial Stability Report in July.

Spotlight

Insurance companies are experiencing unprecedented disruption from a number of market forces such as rapid digitization, rising customer expectations, changing demographics, changes in economic environments, sophisticated fraud amongst others. To rise above the disruption, Insurance companies can benefit from focusing on Superior Customer Engagement, Optimized Operations and Transformed Legacy Operations.

Spotlight

Insurance companies are experiencing unprecedented disruption from a number of market forces such as rapid digitization, rising customer expectations, changing demographics, changes in economic environments, sophisticated fraud amongst others. To rise above the disruption, Insurance companies can benefit from focusing on Superior Customer Engagement, Optimized Operations and Transformed Legacy Operations.

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WORKERS COMPENSATION

Oakbridge Insurance Extends Footprint in Metro Atlanta Through Partnership with Marietta Insurance Services

Oakbridge Insurance Agency LLC | March 01, 2022

Oakbridge Insurance Agency LLC (Oakbridge), one of the largest independent insurance and risk management agencies in the Southeast, today announced a new partnership with Marietta Insurance Services, an independent agency headquartered in Marietta, Georgia. The partnership extends Oakbridge's footprint in Metro Atlanta in support of the firm's aggressive growth model. The partnership creates a broader suite of carriers, resources and risk management services for specialty personal lines and commercial lines solutions for clients in the growing Atlanta suburbs. "We are excited to welcome Marietta Insurance Services as our newest partner. Their reputation in Georgia as a client-centric advisor is evidenced by their relationships and longevity in the market, This partnership will allow us to further extend Marietta's successful insurance solutions and service offerings in north Atlanta and beyond." -Oakbridge CEO Robbie Smith. The partnership offers Marietta Insurance Services access to Oakbridge's sales training and risk management platform, including its innovative Proactive Services offering that seeks to identify and mitigate risks through proprietary analysis and a hands-on, consultative approach. "Oakbridge's partner-first model allows us to grow our insurance capabilities while maintaining the service our clients know and trust, This opportunity allows us to bolster our current service offerings through increased carrier access, enhanced training and resource offerings while taking advantage of unprecedented industry growth and innovation." -Marietta Insurance Services Principal Jimmy Mayo. As an Oakbridge partner, Marietta Insurance Services will maintain its presence in Marietta, Georgia. About Oakbridge Insurance Agency Founded in 2020 through the merger of four leading insurance and risk management firms in the Southeast, Oakbridge Insurance Agency LLC is a rapidly growing partnership model for firms seeking accelerated growth, access to capital and an expanded suite of resources with which to serve clients. Ranked a "Top 100" insurance brokerage by Business Insurance and Insurance Journal magazines, Oakbridge is now one of the largest privately owned insurance, risk management, and employee benefits agencies in the region. The agency has specific experience in the agriculture, bond/surety, construction, financial, health care, manufacturing, municipalities, non-profit, senior living, and transportation industries.

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CLAIMS

Majesco Recognized as a Challenger in 2021 Gartner® Magic Quadrant™ for Life Insurance Policy Administration Systems, North America

Majesco | August 31, 2021

Majesco, a global leader of cloud insurance software solutions for insurance business transformation, today announced that it has been recognized as a Challenger in the August 2021 Gartner Magic Quadrant for Life Insurance Policy Administration Systems, North America. Per the report, which evaluates 15 vendors, “The pace of policy administration system adoption by life insurers in 2020 continued uninterrupted despite COVID-19. North American life insurance CIOs can use this research to identify vendors that are most relevant to their future.” “The life insurance industry was upended in 2020 due to the COVID-19 pandemic. But through that upheaval, life insurers in North America continued to move forward with legacy modernization and implementation of new policy administration systems at a pace consistent with 2019,” wrote Richard Natale, Senior Director Analyst and Rajesh Narayan, Senior Director Analyst in the report. “This signals that CIOs took advantage of this time to eliminate technical debt and prepare for the future. And the pace could accelerate. Life insurers expect to spend more on legacy modernization in 2021 than they did in 2020.” The report also notes, “As insurers focus on getting ready for the new normal or resetting for new market conditions, they must be adequately prepared with the right foundation for success. As life insurance CIOs execute against their modernization roadmaps, they should be aligning core system characteristics with those needed in what will be a very dynamic and fast-changing market. Examples include: Low-code product and system configuration to rapidly launch new products and to provide a more adaptable and easy-to-configure user interface. A service-oriented architecture (SOA) that exposes insurance products, rules, algorithms and processes to wider enterprise systems. In addition, it supports integration and ease of upgrade using technologies common to all life insurance business models — such as APIs and an enterprise service bus (ESB). SaaS or off-premises deployment options that support seamless introduction of state-of-the-art native technologies offered by technical giants, such as Amazon or Microsoft, and that provide ready-made resilient infrastructure. Continuous integration/continuous delivery (CI/CD) that provides seamless and frequent upgrades to avoid technical debt accumulation. Digital accelerators, including business intelligence (BI) capabilities, with an array of dashboards and key performance indicators (KPIs) that assist with decision making and portal capabilities to deliver a multichannel, intuitive user experience configurable for different distribution channels and devices. Maintaining safeguards around security and compliance.” “We have seen the acceleration of life insurance companies moving to a robust, cloud-based core insurance platform that will position them to compete with new products, services and customers experiences demanded in our new normal,” stated Adam Elster, CEO of Majesco. “We are honored to be recognized as a Challenger and will continue our investment and commitment to our customers and the industry in providing next generation SaaS solutions that keep them ahead of the competition and market changes. We believe that the report showcases not only our robust capabilities, but our Ability to Execute with the tremendous growth momentum over the last year in terms of new wins and our growing strategic partnerships with systems integrators supporting our implementations. In our opinion, this recognition reaffirms that we are helping our customers seamlessly transition to building the future of insurance with digitally enabled solutions.” Majesco L&A and Group Core Suite supports all individual, group and voluntary benefits on a single platform, recognizing that growing and retaining customers, regardless of where they originate, is critical to insurer’s growth strategies. The suite provides essential core system capabilities for policy, billing, and claims across a wide array of products, both traditional and new. It brings a host of exciting, innovative capabilities to life, group, and annuities insurance, such as an AI-powered group sales process to deliver digital RFP, an AI bot-driven conversational UX for navigation, and an always straight through processing approach to speed up transaction processing individually or across multiple points. The powerful design allows for rapid adaptation for new, innovative products or benefit plans, giving insurers the power, flexibility and speed needed to capture opportunities and create profitable growth. “Nearly every insurance company is in the midst of transforming their business, recognizing the significant need to improve, both operationally and innovatively, to enable profitable growth,” said Manish Shah, President and Chief Product Officer of Majesco. “This era of life insurance is different than even just two years ago and Majesco L&A and Group Core Suite brings a strong, innovative solution to life, annuities, group and benefits insurance market that digitally enable carriers to meet the emerging shift in new customer needs and expectations while helping them maintain their competitive advantage.” Gartner Disclaimer GARTNER and MAGIC QUADRANT are registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. About Majesco Majesco is the leading software partner to both the P&C and L&A insurance markets to modernize, optimize and innovate their businesses at speed and scale. Over 330 insurers, from greenfields, start-ups and MGAs to the largest insurers, reinsurers and brokers use Majesco’s next generation SaaS platform solutions of core, data and analytics, digital, distribution, absence management and a rich ecosystem marketplace of established and InsurTech partners to build the future of insurance. Our technology, expertise and leadership help insurers innovate and connect to build the future of their business. With over 825 successful implementations and over 65% of our customers on Cloud with Majesco platform solutions, together we have an amazing track record of innovation and real-world results.

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CORE INSURANCE

Specialist Risk Group to be acquired by HGGC

Specialist Risk Group, HGGC | December 21, 2020

Specialist Risk Group, a quickly developing specialist insurance broker, today reported that it has consented to a complete arrangement to be procured by driving center market private value firm HGGC. SRG's supervisory crew will contribute close by HGGC and keep on holding a huge stake in the business. The private exchange is relied upon to shut in Q1 2021, subject to administrative endorsement. As a component of the exchange, existing financial specialist Pollen Street Capital will leave the business. SRG was framed by Pollen Street Capital through the acquisition of Miles Smith in 2018 and The Underwriting Exchange in 2019. Under the administration of Group CEO Warren Downey, SRG is situated for quick organic and acquisition-based growth. "We are delighted to partner with HGGC, a firm that is completely aligned with our values as a culture and people-driven company," said Warren Downey, SRG Group CEO. "We share a common ethos and expansive ambition, and I am tremendously excited for the next chapter of the SRG story. I would like to thank the team at Pollen Street for their support of the business through this foundational stage of SRG's history." "SRG has been an outstanding investment and a great example of Pollen Street's track record of investing in high growth specialists in the financial and business services sectors," added Ian Gascoigne, Partner at Pollen Street Capital. "We have enjoyed a great partnership with Warren and the team and believe that HGGC is a great partner to support the business to achieve its considerable potential." HGGC was prompted by Evercore and Kirkland and Ellis and Pollen Street was exhorted by Macquarie Capital and Proskauer. About Specialist Risk Group SRG is an integrated group of insurance intermediaries arranging specialist insurance for corporates operating in the UK and internationally. The group serves over 18,000 end policyholders across multiple lines of business and specialises in creating solutions to challenging risk transfer questions. For more information, please visit: www.specialistrisk.com. About HGGC HGGC is a leading middle-market private equity firm with $5.4 billion in cumulative capital commitments. Based in Palo Alto, Calif., HGGC is distinguished by its Advantaged Investing approach that enables the firm to source and acquire scalable businesses through partnerships with management teams, founders and sponsors who reinvest alongside HGGC, creating a strong alignment of interests. Over its history, HGGC has completed more than 200 platform investments, add-on acquisitions, recapitalisations, and liquidity events with an aggregate transaction value of over $27 billion. More information, including a complete list of current and former portfolio companies is available at www.hggc.com. About Pollen Street Capital Pollen Street is an independent alternative investment management company with significant experience in specialty finance, focused on accelerating the progress of the financial and business services sectors. It was established in 2013 and operates across private equity and credit strategies on behalf of investors including leading pension funds, asset managers, banks, and family offices from around the world. Pollen Street has a team of 70+ professionals with offices in London and New York City.

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