Capital Insurance Group names agency of the year

Capital Insurance Group | March 11, 2020

Capital Insurance Group names agency of the year
Capital Insurance Group (CIG), a regional P&C insurer serving the Western US, has announced that it has selected, from among its partner agencies, its Agency of the Year for 2019. CIG has named Willow Glen Insurance Agency as 2019’s top agency, in recognition of the agency’s “overall excellence servicing policyholders, their commitment to the communities they serve, and their outstanding partnership with CIG,” a release said. “Our success for over 120 years has only been made possible by partnering with outstanding agencies like Willow Glen Insurance Agency who shares in our mission to protect and restore our communities,” said CIG president and CEO Arne Chatterton.

Spotlight

Today’s insurance claims systems deliver value to insurers by increasing efficiency through process automation and workflow. The use of manual decision points within these processes and systems, however, creates bottlenecks and under-utilizes company expertise. The insight gained from data mining and analytics is restricted to the back office and IT resources cannot be freed up from legacy systems maintenance. A new generation of Decision Management claims systems is required. Next generation claims systems with Decision Management recognize decisions as reusable assets and replace decision points like claim adjudication or fraud detection with Decision Services.

Spotlight

Today’s insurance claims systems deliver value to insurers by increasing efficiency through process automation and workflow. The use of manual decision points within these processes and systems, however, creates bottlenecks and under-utilizes company expertise. The insight gained from data mining and analytics is restricted to the back office and IT resources cannot be freed up from legacy systems maintenance. A new generation of Decision Management claims systems is required. Next generation claims systems with Decision Management recognize decisions as reusable assets and replace decision points like claim adjudication or fraud detection with Decision Services.

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INSURANCE TECHNOLOGY

The Evolution of Cyber Insurance in 2021 Through the Lens of expert.ai's Artificial Intelligence

expert.ai | December 21, 2021

Expert.ai (EXAI:IM), the premier artificial intelligence (AI) platform for language understanding, today released a new Expert IQ Report, "How Cyber Insurance Has Evolved in 2021." The report provides insurers with insight into unprecedented change and risk being driven by the pandemic, causing costs to soar and confusion to spread across the marketplace. In the first half of 2021 alone, threat research shows global cyber-attacks climbed 29%, ransomware incidents jumped 93% and demands rose an astounding 518%. Report findings are produced using expert.ai's advanced natural language understanding (NLU) capabilities. The technology takes a unique approach to AI by combining symbolic human-like comprehension and machine learning (ML) to create practical applications that deliver real business impact and measurable benefits. With deep understanding of any kind of document (presentations, contracts, emails, claims, reports, posts, social media messages, etc.) it helps organizations turn unstructured language details into structured data at speed and scale. This augments discovery capabilities and streamlines the automation of complex, knowledge-centric processes. The Expert IQ Report is a regular series that provides deep content analysis from massive amounts of language data on a given subject. For "How Cyber Insurance Has Evolved in 2021," expert.ai analyzed a sample of approximately 1,130 articles, published in a range of insurance industry outlets between January 2021 and November 2021. Focused on insurance news, opinions and analysis, the analysis identified the cyber-related issues discussed most online, capturing the main topics, trends and sentiment expressed about them. A few of the cyber insurance findings in the report include: Products and impact: Cybersecurity and cyber risks were common themes with data clearly showing both a need for more suitable insurance products and the potential impact on existing contracts. Insurers struggle with risk: A strong correlation between cyber threats and COVID-19 appears to show that underwriters are struggling to evaluate their exposure to pandemic-generated vulnerabilities. Resilience and relevance: Cyber risks have been testing the ability of organizations to prepare for, respond to and recover from attacks. As a result, resiliency emerged as the main topic across 67% of cyber-related articles in the sample analyzed, proving the insurance sector is still relevant to global improvements in cyber resilience. "What makes policy review and comparison especially complex for cyber is that threats are evolving and growing. Contracts may exceed 100 pages – it's not easy to streamline the review process to avoid unintended risk exposure while ensuring coverage certainty, With NLU, we augment underwriters by making policy reviews faster, more consistent and accurate. We help them overcome new challenges - like those posed by 'silent cyber' - by improving the reading, identification and extractions of critical information around explicit and implicit coverages." -Pamela Negosanti, head of sector strategy for financial services and insurance at expert.ai. "The right AI approach can provide enterprises competitive advantage by automatically generating fast, accurate market understanding from existing business documents. You can identify emerging risks and trends, gain a detailed picture of sentiment, design more effective and profitable products, seize new opportunities and more. It's insight today for decision-making that'll shape your future and provide strategic advantage." -Keith C. Lincoln, expert.ai CMO About expert.ai Expert.ai (EXAI: IM) is the premier artificial intelligence platform for language understanding. Its unique hybrid approach to natural language combines symbolic human-like comprehension and machine learning to extract useful knowledge and insight from unstructured data to improve decision making. With a full range of on-premises, private and public cloud offerings, expert.ai enhances business operations, accelerates and scales natural language data science capabilities while simplifying AI adoption across a vast range of industries, including insurance, banking & finance, publishing & media, defense & intelligence, life science & pharma, and oil, gas & energy. Expert.ai has cemented itself at the forefront of natural language solutions and serves global businesses such as AXA XL, Zurich Insurance Group, Generali, The Associated Press, Bloomberg INDG, BNP Paribas, Rabobank, Gannett and EBSCO.

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INSURANCE TECHNOLOGY

Simply Business Partners with USG Insurance Services to Offer Small Businesses Cyber Liability Insurance

USG Insurance Services, Inc. | September 29, 2021

Simply Business, Inc., a Boston-based digital insurance agency focused on small businesses, announced the launch of cyber liability insurance. The new product, developed in partnership with USG Insurance Services, provides small businesses with coverage for financial losses resulting from data breaches and other cyber events, as well as for crisis management, public relations, fraud response, and forensic and legal expenses. Cyber risk is a top concern for small business owners across all industries, and the costs of a single attack can be significant, Our new, affordable solution provides entrepreneurs with the ability to better protect against cyber threats and safeguard the businesses they've worked so hard to build. - David Summers, Group CEO of Simply Business. This cyber offering is available for an annual premium of $250 and expands Simply Business's suite of tailored insurance solutions, which includes general liability, professional liability, errors and omissions, and tools and equipment coverage. About Simply Business Simply Business is changing the way small business owners find business insurance by offering customers tailored insurance coverage online. The company began in the United Kingdom and expanded to the United States in 2017, naming Boston home. With over 750,000 customers globally, Simply Business has become a leader in the space through its commitment to a customer-first model, focusing heavily on simplicity, choice and value. About USG Insurance Services, Inc. USG is a national wholesale broker and managing general agent (MGA) with 20+ offices across the country. USG represents 300+ A rated carriers, both admitted and non-admitted and is an MGA for 17 carriers, writing business in all states. USG's mission is to become the #1 provider of innovative solutions for the risk management industry – exceeding expectations with its advanced technology, creative problem solving, and research capabilities.

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GEICO and Progressive positioned to take State Farm's dominant insurance position by 2021- 23

GEICO | July 17, 2020

A new report by Fitch Ratings reveals that not only are US personal line insurers expected to see underwriting profits this year despite the pandemic, but there could be soon a reshuffle of America’s top insurers. The report said that the ongoing pandemic is “substantially affecting” the insurance industry in terms of underwriting and investment. Personal line insurers, in particular, are heavily impacted by the decline in risk exposures related to changes in economic and social activity, Fitch Ratings said. These changes include reductions in drivers’ miles, which have led to falls in near-term claims frequency for auto insurers, boosting their profits.

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