Cision PR Newswire | August 05, 2020
Successful independent agencies know that their best source of new business is their existing clients. This is a philosophy shared between HawkSoft and Iowa-based Rocket Referrals, a leader in managing and automating communications with insureds. Today, both companies are excited to announce that the Rocket Referrals suite of communication automation tools integrates with HawkSoft's agency management system. Agencies that use both systems can automatically sync client and policy data from HawkSoft to Rocket Referrals. Rocket Referrals is kept up to date on policy changes, new customers, and other key changes that can affect triggers and rules set in their smart automation workflows.
ApplicInt, SBLI | January 14, 2021
ApplicInt, an industry chief with their suite of insurance application fulfillment solutions, as of late drove endeavors to digitize the Life Insurance application measure for Savings Bank Life Insurance Company (SBLI), situated in Woburn, Massachusetts. In a Pilot, SBLI successfully executed ApplicInt's U*Complete platform for clients to self-complete Life Insurance applications, which is consistently incorporated into SBLI's fulfillment cycle. SBLI is getting ready for a full production rollout of U*Complete in the second quarter of this current year (2021).
"We are very excited about our partnership with ApplicInt and the opportunity to use UComplete in innovative ways to help our clients," said Rose Conneely, COO, SBLI. "Our focus is to simplify the application process for agents and their clients alike, and our 100% digital Self-complete Application Process Pilot has demonstrated very positive results. We look forward to rolling it out to the market."
"Our goal is to make the application process as simple and convenient as possible, and via our partnership with ApplicInt, we have piloted an easy-to-use 100% digital process for clients to self-complete their application, while automatically providing agents and their clients 'status alerts'," said Rose Conneely, COO, SBLI. "We are planning to roll-out this new option in mid-2021."
ApplicInt's U*Complete has two work process self-administration models: "Transporter Direct to Consumer" and "Specialist Direct to Customer". In the Carrier Direct to Consumer measure, the consumer has a secure login to the Carrier's Website. The consumer picks a face amount/term product and runs a quote. They at that point complete a Part A Life Insurance Application, with the Part B clinical questions being discretionary relying upon the transporter's fulfillment cycle. The consumer then eSigns Forms. There is constant visit accessible when required or a warm exchange to a call community to schedule a test if necessary. Structures and information are shipped off the transporter in great request. The Agent Direct to Consumer model is basically indistinguishable, then again, actually the Agent starts the fulfillment cycle and the consumer can audit quotes from various transporters.
Mike Feroah Sr., Founder and Chief Strategy Officer of ApplicInt stated, "We are overly excited about the extension of our technology that allows a common platform to be used by consumers, call centers and examiners to provide part A or part B application information to carriers. U*Complete also can be integrated with automated underwriting platforms for deep instant decisioning. And if you have existing ApplicInt software, it can be converted to U*Complete in a matter of weeks. U*Complete provides better a customer experience with enormous cost and efficiency savings."
ApplicInt, a leading information technology company, has developed several innovative, interoperable solutions that can be customized to meet the unique requirements of each client. ApplicInt was founded in 2003 to provide efficient and cost-effective technology solutions for the collection and distribution of information for life insurance applications. Automating the broker's world not only means digitalizing their offices but, more importantly, streamlining and simplifying the process of obtaining insurance.
Dominion Energy | June 02, 2020
Virginia's disconnection policy, implemented after the company's voluntary suspension, is due to expire June 15. The State Corporation Commission is accepting comments on next steps.
To create certainty for customers, we are requesting the SCC allow the company a four-month extension of the disconnection policy, through October 14.
During that time, we will encourage customers to work with us to develop payment plans for their unique circumstances.
Dominion Energy Virginia is expanding assistance to Virginia customers facing hardship, offering a more generous payment plan and new direct assistance, while asking permission from regulators for an additional four-month extension of the "no disconnection" policy. The efforts come as the pandemic continues to impact millions of Americans across the country.
We recognize the challenges that many are facing and want customers to know we are here to help, as we continue to navigate this pandemic together. Our mission of supporting our customers and the communities they live in has never been more important,
Robert Blue, co-chief operating officer Dominion Energy Virginia.
On March 12, Dominion Energy voluntarily suspended disconnections for customers falling behind on their bills, while offering a range of assistance to help them.
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Virginia's disconnection policy, implemented after the company's voluntary suspension, is due to expire June 15. The State Corporation Commission is accepting comments on next steps. To create certainty for customers, we are requesting the SCC allow the company a four-month extension of the disconnection policy, through October 14. We are also requesting to continue waiving late fees through that period.
During that time, we will encourage customers to work with us to develop payment plans for their unique circumstances. At the end of the proposed extension, we will re-evaluate next steps based on a range of factors, including the needs of our customers and economic conditions at that time.
Payment Plans: We have long offered both short-term payment extensions and long-term payment plans to help customers manage balances. Starting June 15, we will expand our long-term payment plans and offer customers up to 12 months to pay past due amounts, with no minimum down payment required. Customers are encouraged to contact us, so we can begin working toward solutions. They can access options through their online account at www.dominionenergy.com, which is available at any time, or by calling (866) 366-4357.
Payment Assistance: We're increasing the benefits made available through EnergyShare, our year-round assistance program for individuals and families facing financial hardship. The Virginia program, supported currently with $13 million in annual corporate contributions, is implemented in partnership with relief and community support agencies. Planned changes include:
• Effective June 1, the maximum benefit is increased to $1,200 for this year, up from $900.
• Customers under the age of 60 are now eligible to receive funds without a disconnect notice, similar to customers 60 and over.
• We are preparing to increase EnergyShare funding to help meet the needs of our Virginia customers and intend to implement a temporary program to help small business customers. We will share details when they are available.
• To learn more about EnergyShare, please visit www.DominionEnergy.com/EnergyShare or call 2-1-1.
Save on Energy: For some customers, additional time at home and higher energy usage could result in increased bills. We've put together a series of tips to help you be mindful of your energy use.
Protect Yourself from Scams: As the pandemic spread, we saw a spike in scams. Remember that Dominion Energy will never call and demand immediate payment or ask for payment on a pre-paid debit or gift card. If you are unsure if a call is valid, even if our number shows on the caller ID, don't provide information. Verify what you're being told.
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About Dominion Energy
More than 7 million customers in 20 states energize their homes and businesses with electricity or natural gas from Dominion Energy, headquartered in Richmond, Va. The company is committed to sustainable, reliable, affordable and safe energy and is one of the nation's largest producers and transporters of energy with more than $100 billion of assets providing electric generation, transmission and distribution, as well as natural gas storage, transmission, distribution and import/export services. The company is committed to achieving net zero carbon dioxide and methane emissions from its power generation and gas infrastructure operations by 2050. Please visit DominionEnergy.com to learn more.