CSAA Insurance Group promotes two executives

insurancebusinessmag | June 24, 2019

CSAA Insurance Group has announced two promotions - the appointment of Paul Acevedo as executive vice president and chief information officer and Marlys Rodgers as chief information security officer.Acevedo will lead CSAAs technology organization in his new role as a member of the companys executive leadership team. The organization is in charge of consumer- and agent-facing digital experiences, data and analytics platforms, core application systems, information security and foundational infrastructure.

Spotlight

It’s no secret that the global pandemic has upended everyone’s life. We know this anecdotally from our own experiences—more online shopping with curbside pickup orders, ordering takeout and delivery versus in-person dining, and changing media consumption. And let’s not forget remote working and learning. These experiences are more than simply anecdotal; McKinsey has written about the more specific effects of the pandemic on consumer behavior and needs. In short, they write: “behavior changes will reshape consumer decision journeys and companies will need to adapt fast.”

Spotlight

It’s no secret that the global pandemic has upended everyone’s life. We know this anecdotally from our own experiences—more online shopping with curbside pickup orders, ordering takeout and delivery versus in-person dining, and changing media consumption. And let’s not forget remote working and learning. These experiences are more than simply anecdotal; McKinsey has written about the more specific effects of the pandemic on consumer behavior and needs. In short, they write: “behavior changes will reshape consumer decision journeys and companies will need to adapt fast.”

Related News

Core Insurance, Risk Management

Inszone Insurance Services Completed Acquisition of Quail Ridge Insurance Services Inc.

Businesswire | July 07, 2023

Inszone Insurance Services, a fast-growing national provider of benefits, personal, and commercial lines insurance, is pleased to announce its recent acquisition of Quail Ridge Insurance Services. A well-respected agency, Quail Ridge Insurance Services was established by Cora Wong in August 2003. Quail Ridge, previously known as C Wong Insurance Agency in Vallejo, CA, moved to Vacaville, CA, in 2013, and rebranded to emphasize its commitment to exceptional client service. This merger heralds a promising new phase for both companies and strengthens Inszone Insurance Services' commitment to offering personalized insurance solutions to small contractors. Quail Ridge Insurance Services saw its beginning in a single room of Wong's home. The agency experienced rapid growth, moving into leased office space within six months. Their exceptional service and personalized approach to insurance for small contractors quickly earned them a strong reputation in the industry. "We are very excited to welcome the Quail Ridge Insurance Services team into the Inszone Insurance family," said Chris Walters, CEO of Inszone Insurance. "Their dedication to providing personalized service to their clients aligns perfectly with our goal of being the top insurance service provider in California. We look forward to working together to continue delivering exceptional service and value to our clients." After the merger, Quail Ridge Insurance Services' clients can expect a smooth transition. They will now have access to more resources, a wider market reach, and the added expertise of Inszone Insurance Services at the Inszone Vacaville location. The combined knowledge and experience of both teams will enable the provision of comprehensive insurance solutions tailored to the unique needs of small contractors. About Inszone Insurance Services Founded in 2002 and headquartered in Sacramento, California, Inszone is a full-service insurance brokerage firm that provides a broad array of property & casualty insurance, along with employee benefits solutions. With a strong, experienced management team, Inszone continues to grow organically, as well as through acquisitions. With 40 locations across California, Arizona, Colorado, Illinois, Michigan, Missouri, Nevada, Oregon, Texas, and Utah, the company is looking to further expand throughout the United States.

Read More

Core Insurance, Insurance Technology

Celina Insurance Group Chooses Betterview for Accurate Roof Condition Data

GlobeNewswire | August 10, 2023

Celina Insurance Group, a community-focused provider of P&C insurance for over 100 years, recently announced their selection of insurtech company Betterview. Celina will utilize Betterview’s Property Intelligence and Risk Management solution to drive more accurate assessments of property conditions during policy renewal. Celina sought out an insurtech partner to obtain reliable and consistent data on roof condition, an especially relevant factor for Midwestern insurers dealing with inclement weather. Previously, Celina’s underwriters relied on time-consuming physical inspections to assess roof condition and often had to make adjustments later in the policy lifecycle. Betterview provided Celina with more accurate property data upfront and an extensive selection of roof-related property insights for improved risk selection and efficient underwriting. “Betterview gave us even more than we asked for,” says Trish Harlamert, vice president of underwriting at Celina. “There are so many great datasets and tools on their platform, including a full, transparent assessment of overall roof condition and the ability to flag changes in property condition over time. This is extremely useful for renewals because we can see if a policyholder has added a swimming pool, trampoline, or even an additional structure since the last time we had eyes on the property.” Betterview is confident their platform will drive more efficient renewal workflows for Celina. “Our platform empowers insurers like Celina with an instant, AI-powered view of current and historical roof condition. Our mature machine models can detect over two dozen relevant risk drivers, including staining, ponding, and missing shingles,” says Dave Tobias, chief operating officer and co-founder at Betterview. “Equipped with the best property data, they can make more informed decisions and collect adequate premiums without relying on costly, time-consuming physical inspections.” About Betterview Betterview is the Property Intelligence & Risk Management Solution the insurance industry depends on to identify and mitigate property risk, improve underwriting and inspection efficiency, and build a more transparent customer experience. Applying Artificial Intelligence (AI) and computer vision to aerial imagery and geospatial data, Betterview generates the most accurate property information insurers trust to automate pricing, underwriting, and renewals while focusing strategic action on critical properties. Combined with flagging, continuous monitoring, and pre-filed peril risk scores, Betterview is helping transform property insurance from Repair and Replace to Predict and Prevent. For more information, please visit www.betterview.com About Celina Insurance Group Celina Insurance Group is comprised of four mutual property and casualty insurance companies. The companies provide protection for autos, homes, businesses and farms through more than 500 independent agencies in five states. Founded in 1914 with headquarters in Celina, Ohio, the organization is committed to supporting its policyholders and communities. https://www2.celinainsurance.com

Read More

Core Insurance, Claims

Reliance Matrix Partners with Zywave, an Insurance Tech Company Providing Innovative, Cloud-Based, Digital Agency Management Systems to Brokers

Business Wire | August 08, 2023

Reliance Matrix, a leading absence and employee benefits company, has partnered with insurance tech company Zywave, the leading provider of cloud-based, digital agency management systems for brokers. Zywave’s CPQ – Employee Benefits solution, which will now feature Reliance Matrix dental and vision products, is designed to make quoting and placing plans simple and streamlined. “A partnership with Zywave is a huge win for everyone,” said Matthew Ennis, Director, Strategy, Product & Marketing. “Brokers have the opportunity to quote and place our plans for their clients with ease thanks to the greater efficiency that Zywave offers, and Reliance Matrix benefits from new exposure generated by having a presence on this game-changing platform.” Reliance Matrix and Zywave are aligned in their posture as technology-driven companies. This collaboration keeps Reliance Matrix on the cutting-edge of insurance technology and readies the enterprise for the digital revolution of the industry, which shows no signs of slowing down. “By placing our products on the Zywave platform, Reliance Matrix has opened itself up to a host of new business,” Ennis asserted. “The sheer volume of quotes Reliance Matrix will now be able to access could never be matched through traditional quoting methods. This partnership illustrates our commitment to staying at the forefront of industry technological advancements.” About Reliance Matrix Reliance Matrix delivers employee benefit, absence management and workforce productivity solutions through the financial stability of a top-rated insurance carrier, the proven innovation of an absence TPA, and the daily commitment of thousands of team members across America. Where larger competitors offer size, we inspire confidence and long term engagement through integration, reliability and dedication to providing customized solutions. Born in 1907, Reliance Standard Life Insurance Company is a leading provider of employee benefits, absence management and retirement savings solutions. Matrix Absence Management traces its roots to Silicon Valley at the dawn of the tech boom. Seamless and secure, we innovate and deliver products and programs to help individuals, employers, brokers and fiduciaries protect and nurture those most important to them. Reliance Matrix is a member of the Tokio Marine Group. Tokio Marine Holdings, Inc., the ultimate holding company of the Tokio Marine Group, is incorporated in Japan and is listed on the Tokyo Stock Exchange. The Tokio Marine Group operates in the property and casualty insurance, reinsurance and life insurance sectors globally. The Group’s main operating subsidiary, Tokio Marine & Nichido Fire (TMNF), was founded in 1879 and is the oldest and leading property and casualty insurer in Japan. About Zywave Zywave leads the insurtech industry, fueling business growth for its partners with cloud-based sales management, client delivery, content and analytics solutions. Zywave’s all-in-one platform provides customizable, user-friendly options that enable insurance professionals to build a unique solution to fit their specific growth goals—their own Modern RevOps Machine. More than 15,000 carriers, agencies, and brokerages worldwide—including all of the top 100 U.S. insurance brokerages—use Zywave solutions to enhance client services, achieve business growth and promote greater health, wellness, risk management and safety. Additional information can be found at www.zywave.com.

Read More