Gallagher acquires 60% stake in Caribbean insurance broker RMS

Gallagher | January 13, 2020

The Caribbean insurance broker provides property/casualty, and employee benefits products and services to private, public, and multinational companies. Arthur J. Gallagher & Co. (Gallagher) has acquired a 60% stake in Risk Management Services (RMS), a Caribbean insurance broker, for an undisclosed price. Risk Management Services is based in Port of Spain, Trinidad and Tobago. It was established in 1978 as a subsidiary of the Neal & Massy Group with an objective to address the insurance and risk management requirements of its assembly, transport, retail, and financial business interests. Since its founding, the company is said to have grown by making various alliances in insurance broking and also in the area of business and risk management consulting.

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Without customer-focused initiatives to improve operations in 2013, some insurers may not have a place in the 2014 market, either on Main Street or on the Internet. A market moving toward self-service has brought traditional insurers to a juncture where they must determine where to position their technological investments. Will they be focusing on either agent- or Internet-initiated customer interactions, or both? With the right technology, an insurer does not necessarily have to choose between building person-to-person.

Spotlight

Without customer-focused initiatives to improve operations in 2013, some insurers may not have a place in the 2014 market, either on Main Street or on the Internet. A market moving toward self-service has brought traditional insurers to a juncture where they must determine where to position their technological investments. Will they be focusing on either agent- or Internet-initiated customer interactions, or both? With the right technology, an insurer does not necessarily have to choose between building person-to-person.

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Arthur J. Gallagher & Co. Announces Agreement To Acquire Willis Towers Watson plc Treaty Reinsurance Brokerage Operations

Arthur J. Gallagher & Co. | August 16, 2021

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