How can we make the insurance industry more diverse?

insurancebusinessmag | July 08, 2019

Diversity and inclusion is something that Tali Shlomo, the people engagement director at the Chartered Insurance Institute (CII) and speaker at the upcoming Women in Insurance event, is extremely passionate about.Shlomo worked in a number of different industries, from start-ups to tech to media, before landing the job at the CII. She said that the organisation was looking for someone to bring in a mindshift change and that she was ready to take that on.

Spotlight

While it might sometimes feel like a very settled market, motor insurance is changing as consumers’ needs change. A combination of the social and economic effects of the Covid-19 pandemic, inflationary forces and increased public concern about the environment are altering the way many U.K. consumers use their cars. One consequence of these changes is growing interest in non-annualised policies (NAPs) for motor insurance.

Spotlight

While it might sometimes feel like a very settled market, motor insurance is changing as consumers’ needs change. A combination of the social and economic effects of the Covid-19 pandemic, inflationary forces and increased public concern about the environment are altering the way many U.K. consumers use their cars. One consequence of these changes is growing interest in non-annualised policies (NAPs) for motor insurance.

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CORE INSURANCE, INSURANCE TECHNOLOGY

Inszone Insurance Services Integrates David Tennant Insurance Agency

Inszone Insurance Services | February 20, 2023

Inszone Insurance Services, a personal and commercial lines insurance services provider, has recently announced the integration of David Tennant Insurance Agency. This acquisition would enhance its insurance services and provide more options for insurance to its customers in California. David Tennant Insurance Agency started in 2002 and has name after its founder Dave Tennant. Dave Tennant started as an insurance agent in his father’s Lake Tahoe Insurance agency from 1982 to 1986 when his father sold the company. He has also worked as an exclusive agent in Allstate Insurance company from 1996 to 2002. Being an experienced insurance professional, he decided to open his agency and is now acting as a Principle in the Tennant Insurance Agency. Here, he strategizes client relationship management, controls the products, and can give his clients the best rather than meet company quotas. Being principle he has fostered his relationships with his clients over decades, extending the relationship from professional to personal. He was also a member of his local rotary club for 25 years, where he was also nominated as president and will continue to be active in his community. Inszone always strives to improve the customer experience at every stage of policy purchase. It ensures that customers understand their insurance needs, coverage, and the insurance policy they are about to purchase. It acts like an insurance partner to the customers rather than an insurance agency. This acquisition represents its commitment to customer enhancement. CEO of Inszone Insurance Services, Chris Walters, said, “The acquisition of David Tennant Insurance Agency will make a great addition to the Inszone family.” He added, “This acquisition is an essential step on our continued journey to providing more options and enhanced service to customers in California.” (Source – Business Wire) About Inszone Headquartered in Rancho Cordova, California, Inszone, an insurance services provider, has expanded its insurance space since 2002. It is a full-service insurance agency handling the customers' personal and business insurance requirements. In addition, it provides services for umbrella insurance, group dental and vision insurance, group health insurance, group life insurance, special event insurance, landlord insurance, renters insurance, motorcycle insurance, auto insurance, commercial property insurance, general liability insurance, workers compensation, homeowners insurance pet insurance, disability insurance, and employee benefits. It has offices in California, Illinois, Texas, Missouri, Nevada, Utah, Colorado, and Arizona, serving all 50 states of America.

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CORE INSURANCE, INSURANCE TECHNOLOGY

Sure Introduces Retrace for Online Insurance and Protection

Sure | March 14, 2023

Sure, a leader in insurance technology recently unveiled its latest product - Retrace. This innovative technology empowers online merchants to offer their customers embedded one-click insurance and protection. Retrace offers a suite of APIs, enabling online merchants to embed insurance and protection into various use cases such as e-commerce returns, travel insurance, and product warranty protection at any stage of the purchase process. With the help of Retrace, online retailers are able to grow their customer base by providing an improved customer experience. This results in higher levels of customer satisfaction and generates more brand advocates. Also, they have the ability to diversify their revenue streams while simultaneously increasing their top-line revenue. Sure is introducing its first e-commerce solution with the launch of Retrace. This innovative technology empowers online merchants to provide return shipping protection to their customers at the point of sale, covering the cost of returning goods. Retrace's embedded Return Shipping Protection is a revolutionary technology that streamlines the online shopping experience for merchants and consumers, reducing friction. Wayne Slavin, Co-Founder and CEO of Sure, stated, "Retrace is the latest offering of Sure's innovative technology to unlock the potential of digital insurance and protection through frictionless online customer experiences." He added, "Our technology reaches and engages customers wherever they are on their journey, and with Retrace, we are enabling online merchants to provide customers with embedded insurance and protection tools. We're starting with the first of its kind one-click return shipping protection but the sky's the limit, and we have set our sights on a variety of other products spanning travel insurance to warranty protection and beyond." (Source – Cision PR Newswire) About Sure Sure is a prominent insurtech company that powers some of the world's most recognized brands and carriers. Its enterprise SaaS infrastructure and embedded insurance programs drive the insurance industry forward, allowing it to reach its full potential in the digital age. Sure's customers use its unified system of APIs to streamline the entire insurance lifecycle, leading to enhanced customer experiences and efficient digital operations. Founded in 2015, the company is based in Santa Monica (California) and has offices worldwide.

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CORE INSURANCE, COMPLIANCE

Utmost Group Upgrades Financial Compliance Capabilities with Napier

Napier and Utmost Group | February 01, 2023

On January 31st, 2023, Utmost Group, which offers insurance and savings solutions, enhanced its financial compliance capabilities in collaboration with Napier, a customizable anti-financial crime compliance provider. Napier's client screening solution, which started operations in just 21 days, was implemented to bolster the company's existing compliance strategy and to facilitate future expansion. The Napier team met these stringent deployment deadlines to meet the time constraints imposed by the expiration of licenses held by the outgoing partner. The Client Screening solution from the company will enhance existing systems by automatically screening clients against sanctions, PEP (Politically Exposed Persons) lists, and other essential watchlists at appropriate intervals. In addition, the AI capabilities will allow for faster screening and help lower the number of false alarms. Paul Smith, Chief Risk Officer at Utmost International Isle of Man, shared, "We needed to rapidly migrate and then implement our existing screening protocols to the new system, so we were delighted that Napier was able to merge two legacy systems neatly into a single hosted instance while levelling up our capabilities. This really made the difference when managing the upgrade of systems that were being made end-of-life earlier than expected." He added, "Compliance requirements inevitably evolve over time as risks also change and criminals become more sophisticated, so we are delighted to have a robust system now in place that will keep us one step ahead of our obligations and enhance our overall services." (Source – Business Wire) About Napier London-based Napier is a compliance technology specialist that operates a platform based on extensive experience and in-depth knowledge. Combining big data technologies with AI and machine learning, the company offers products that improve efficiency and reduce risk. Its strategy underpins the client's policy, process, and procedure, allowing them to concentrate on specific outcomes. The compliance platform is quick, scalable, easily configurable, and intuitive. It rapidly bolsters AML defense and trade compliance capabilities while achieving the compliance requirements and challenges of any industry. About Utmost Group Utmost Group, headquartered in London, is a leading insurance and savings solutions provider. The company offers innovative, adaptable solutions that help clients secure their financial futures. The main divisions of the Group are Utmost International, Utmost Life and Pensions. The key business lines of Utmost International consist of Utmost Corporate Solutions and Utmost Wealth Solutions. The Group has approximately £58 billion in AUA and 550,000 customers as of June 30th, 2022, with over 1,500 employees across all its businesses.

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