How much investors have sunk into insurtech

Canadian Underwriter | October 25, 2019

Insurtechs like one Canadian startup in particular are letting brokers provide better service, but the sector as a whole contains some money pits for investors, Willis Towers Watson suggested in a report released Wednesday. But nearly US$17 billion has been invested into insurtech in the past seven years – US$1.5 billion in the third quarter of 2019 alone, reports Willis Towers Watson. “There is a very large sinkhole somewhere,” said Willis Towers Watson. “Who can honestly say that we have seen at least US$16.8 billion worth of value created?” But one example of an insurtech that does create value is Kitchener, Ont.-based ProNavigator –  one of three insurtechs highlighted in the report. Joseph D’Souza founded ProNavigator in 2016 after he was placed on hold by his insurance provider company for more than 90 minutes after calling with what he thought was a simple question. ProNavigator uses artificial intelligence to do natural language processing. It is touted as a way for users get answers – both through chat and by phone – without using industry jargon, on underwriting, product or billing.

Spotlight

Organizational change is inevitable. That’s why it’s important to have the right tools in place to guide teams and organizations as they move through different business phases.

American Family Insurance, a U.S.-based insurance company in Madison, WI, with over 13,000 employees, recently faced a challenge to standardize numerous internal systems onto one security platform amidst quite a bit of organizational change. The company needed a tool that could manage and track potential risk and impact, which was impossible to accomplish properly with so many applications and technologies in use internally. After thoroughly reviewing many government, risk, and compliance (GRC) solutions, Onspring’s solution was exactly what the company needed and allowed them to quickly and easily implement a full-scale GRC solution to monitor potential risks.

Spotlight

Organizational change is inevitable. That’s why it’s important to have the right tools in place to guide teams and organizations as they move through different business phases.

American Family Insurance, a U.S.-based insurance company in Madison, WI, with over 13,000 employees, recently faced a challenge to standardize numerous internal systems onto one security platform amidst quite a bit of organizational change. The company needed a tool that could manage and track potential risk and impact, which was impossible to accomplish properly with so many applications and technologies in use internally. After thoroughly reviewing many government, risk, and compliance (GRC) solutions, Onspring’s solution was exactly what the company needed and allowed them to quickly and easily implement a full-scale GRC solution to monitor potential risks.

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CORE INSURANCE

Hourly.io Announces MGA Collaboration with Great American Insurance Group

Hourly.io | November 14, 2022

Hourly.io, a fast-growing workers' comp and payroll startup, announced today that it is expanding its reach through its collaboration with Cincinnati-based Great American Insurance Group. In this expanded collaboration, Hourly will serve as a Managing General Agent (MGA), leveraging its underwriting expertise and unique workers' compensation and payroll technology with Great American's well-established reputation. Established in 2018, Hourly offers a full-service platform that connects workers' comp, time tracking, and payroll in real-time for small and medium-sized business owners with hourly workers, an innovation that ensures premiums are calculated accurately using real-time data analytics. Hourly is the only company in the industry to bridge the gap between workers' comp, payroll, and time and attendance. "Collaborating with Great American Insurance Group was the clear choice when deciding how we will expand and develop new business in our next phase of growth, Great American is the perfect match for Hourly's next stage of evolution. We're excited to align with them and help small businesses gain better insights into their exact labor costs and provide them with better tools to manage those costs, including workers' comp premiums." -Hourly Co-founder and CEO Tom Sagi As a longstanding player in the insurance industry, Great American Insurance Group's roots go back to 1872 with the founding of its flagship company, Great American Insurance Company. The company provides insurance products and services aimed primarily at the property and casualty insurance markets and focuses on specialty commercial products for businesses. The relationship will bring together Hourly's leading-edge technology and Great American's established credibility to better meet the needs of more clients. We're excited to build on our collaboration with Hourly, Both Hourly and Great American Insurance Group share the same commitment to helping these businesses protect their employees. We are impressed with the cutting-edge technology Hourly will bring to Great American and the team's first-rate underwriting abilities,said Richard Suter, Divisional President, Great American Alternative Markets. In October 2022, Hourly announced that it expanded its $27M Series A to $32M. The Series A was led by Glilot Capital Partners with participation from S Capital, Vintage Investment Partners, J-Ventures, Upshot Ventures, MS&AD, and Sienna VC. Teh Chen, Hourly's Chief Revenue Officer said, The workers' comp industry is ripe for innovation and disruption—and I'm excited to leverage technology to simplify workers' comp for employers, help prevent injuries for employees, and outperform the market. Our expanded collaboration with Great American are big steps in making insurance more accessible and affordable for businesses across the country. About Hourly.io Headquartered in Palo Alto, California, Hourly.io is an insurtech startup offering workers' comp insurance and full-service payroll for small and medium businesses with hourly workers. Powered by real-time data, Hourly's platform ensures running payroll is as quick as pressing a button and that you get accurate workers' comp premiums down to the penny. About Great American Insurance Group Great American Insurance Group's roots go back to 1872 with the founding of its flagship company, Great American Insurance Company. Based in Cincinnati, Ohio, the operations of Great American Insurance Group are engaged primarily in property and casualty insurance, focusing on specialized commercial products for businesses. Great American Insurance Company has received an "A" (Excellent) or higher rating from the A.M. Best Company for more than 110 years (most recent rating evaluation of "A+" (Superior) affirmed December 3, 2021). The members of Great American Insurance Group are subsidiaries of American Financial Group, Inc. (AFG), also based in Cincinnati, Ohio. AFG's common stock is listed and traded on the New York Stock Exchange under the symbol AFG. Policies are underwritten by Great American Insurance Company, Great American Alliance Insurance Company, Great American Assurance Company and Great American Insurance Company of New York, authorized insurers in all 50 states and the DC., 301 E. Fourth St., Cincinnati, OH 45202.

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HEALTH INSURANCE

Digital-First Health Insurance Provider Angle Health Is Expanding in Indiana

Angle Health | November 18, 2022

Angle Health, the digital-first, full-stack health insurance company bringing transparency, simplicity, and ease of use to members, employers, and brokers, announced today it is expanding in Indiana. Powered by its integrated, AI-enabled technology platform, Angle Health provides a digital-first navigation experience with fully tailored, comprehensive healthcare benefit plans for employers. Telemedicine, behavioral health, and other digital health solutions – normally sitting outside of the traditional health insurance environment – are core offerings integrated into Angle Health plans at minimal to no cost for members. "We built Angle Health from the ground up to fundamentally change how people interact with the healthcare system and ensure that access to modern healthcare services isn't limited by a lack of time or understanding of the system, We could not be more excited to announce that access to Angle Health and our digital-first experience will be available to thousands more employers and brokers and millions more members across Indiana." -Ty Wang, co-founder and CEO of Angle Health Catering to more than 529,456 small businesses, 99.4% of all of businesses in the state, Angle Health is bringing its unified health benefits services to Indiana-based employers, brokers, and members, as follows: For Members Personalized, mobile-first member engagement: Angle Health meets members wherever they are on their journey. Angle's chat-first mobile app is a true partner in care. Whether a member has a question about the providers in the network, service costs, or how to navigate a medical concern, Angle Health is always there to remove the burden of access and navigation. Access to board-certified physicians, psychiatrists, psychologists, and therapists is always available, anytime and anywhere. On-demand pharmacy benefits are offered through a broad network of pharmacies alongside convenient options for home delivery. Concierge clinical management: The Angle Health clinical teams guide members on their everyday health questions, including acute and chronic needs, with one-on-one clinical support. Angle nurses prioritize a multidisciplinary approach, ensuring an individualized, tech-forward clinical wellness experience. For Employers and Brokers Fully customizable benefits packages to meet the needs of each employer and their employees Instant quoting and competitive pricing across its level-funded solutions Streamlined plan administration, delivering seamless employee enrollment and engagement, fully integrated with benefits administration and payroll Angle Health's level-funded solution gives our employer customers the benefits and flexibility of an independent TPA, with the predictability and seamlessness we have come to expect from national carriers, Their instantaneous quoting cuts, and in some instances eliminates, the standard 10-day turnaround quote window,Eric Dreyfus, Senior Vice President at Assured Partners, broker partner of Angle Health. Serving small and growing businesses and technology startups and scaleups alike, Angle Health is on a mission to democratize access to healthcare by bringing choice, affordability, transparency, and tailored health and wellness solutions to modern employers and their employees. Co-founded by former Palantir engineers, CEO Ty Wang and CTO Anirban Gangopadhyay, Angle Health was born out of the duo's frustration with their personal healthcare experiences. About Angle Health Angle Health democratizes access to modern healthcare by unifying today's fragmented healthcare benefits system into one core coverage and delivery platform. As a full-stack healthcare benefits provider, Angle Health drives efficiencies across the value chain through its digital-first platform—from instant underwriting for brokers and streamlined administration for employers to personalized care navigation for members. With access to a national network of healthcare providers and facilities, Angle Health is the health benefits provider for modern employers, now servicing thousands of employees and members across the country.

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CORE INSURANCE

Combined Insurance Opens New Regional Office in South Carolina

Combined Insurance | November 21, 2022

Combined Insurance Company of America, a Chubb company and a leading North American provider of supplemental insurance sold to employees at the worksite and directly to individuals, announced today that it has opened a new regional office in Columbia, South Carolina. "While the trend in many industries is to move away from in-person work, Combined believes it's important to offer our team members choice, flexibility, and a collaborative environment, Columbia is a wonderful place to do business. It offers a labor market talent-rich in insurance industry expertise, and the Southeast is a prime region for voluntary business sales growth." -Rich Williams, President of Combined Insurance Open, Flexible Space Combined's new regional office is located in 13,000 square feet on the 23rd floor of the Capitol Center, South Carolina's tallest building and more commonly called the Truist Building. The open floor plan provides an outstanding setting in which to host broker and customer meetings. Nearly 30 team members in the Columbia area, who previously worked remotely, will call the office home, including a cross-departmental mix of executives, sales and field support leadership, as well as members of the claims, compensation, finance, legal, licensing, marketing and operations teams. The office also provides additional space to accommodate additional staff as needed in the future. We have created a space where our teammates – not only from the Midlands but across the national Combined footprint – can gather to collaborate and work on behalf of our customers and policyholders, The area's abundant talent across job roles and the benefits industry makes it the perfect place for Combined to grow,said Eileen Castolene, Senior Vice President and Chief Operations Officer for Combined. Voluntary Benefits Sector Combined offers life, accident, cancer, critical illness and disability insurance, as well as hospital indemnity protection. These products, when offered through the worksite, allow employers to offer employees additional financial peace of mind during these times of rising healthcare costs and economic turbulence. In today's tight labor market, a competitive benefits package can assist employers in recruiting and retaining talent. In fact, more than three-quarters of employees say voluntary benefits positively affect their decision to work for, or stay with, an employer (Corestream, 2021). Centennial Year Today's announcement comes at an important time for Combined, as it celebrates its 100th anniversary in business. The company was founded Nov. 13, 1922 in Chicago. As we mark our 100th birthday this week, and celebrate our distinctive history, we're proud to start our second century by expanding our office footprint and investing in Columbia, This new office enhances our ability to provide insurance solutions of value and help individuals and families in times of need,Williams said. About Combined Insurance Combined Insurance Company of America is a Chubb company and a leading provider of supplemental accident, health, disability, and life insurance products in the U.S.* and Canada. Headquartered in Chicago with a tradition of 100 years of success, we are committed to making the world of supplemental insurance easy to understand. The company has an A+ rating by the Better Business Bureau and an A + (Superior) financial strength rating by A.M. Best. We are ranked by VIQTORY as the number one Military Friendly® Employer in 2022 (over $1 billion revenue category), marking Combined's eleventh consecutive year on the Top 10 list.

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