IMS brings usage-based insurance platform into the US and Canada

IMS | January 23, 2020

IMS, a subsidiary of Trak Global Group (TGG), has made a usage-based insurance (UBI) platform for auto insurance available in both the US and Canada. That same UBI platform had been utilized as the basis for Carrot Insurance, a critically-acclaimed, telematics-powered insurance program in the UK. Carrot’s system saw a limited rollout in Canada through the Calgary-based insurance broker InsureMy in 2018. The modular UBI platform is compatible with telematics data across all device types – from plug-in hardware to mobile apps and embedded telemetry within vehicles, a release said. Apart from serving as the foundation of Carrot, IMS’s platform has been adopted by major insurers such as RSA, Zurich, and Aviva. Auto manufacturers such as Volkswagen and Fiat have also utilized the platform.

Spotlight

It’s no secret that the global pandemic has upended everyone’s life. We know this anecdotally from our own experiences—more online shopping with curbside pickup orders, ordering takeout and delivery versus in-person dining, and changing media consumption. And let’s not forget remote working and learning. These experiences are more than simply anecdotal; McKinsey has written about the more specific effects of the pandemic on consumer behavior and needs. In short, they write: “behavior changes will reshape consumer decision journeys and companies will need to adapt fast.”

Spotlight

It’s no secret that the global pandemic has upended everyone’s life. We know this anecdotally from our own experiences—more online shopping with curbside pickup orders, ordering takeout and delivery versus in-person dining, and changing media consumption. And let’s not forget remote working and learning. These experiences are more than simply anecdotal; McKinsey has written about the more specific effects of the pandemic on consumer behavior and needs. In short, they write: “behavior changes will reshape consumer decision journeys and companies will need to adapt fast.”

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Core Insurance, Claims

National Indemnity Company Selects PremiumPay® from One Inc

Business Wire | August 09, 2023

One Inc, the leading digital payments network for the insurance industry, announced today that National Indemnity Company (NICO), a leading property and casualty insurance company based in Omaha, Nebraska, has selected One Inc’s inbound payments solution PremiumPay® to deliver a faster and easier payment experience for their policyholders. NICO becomes One Inc’s first insurer to select Guidewire BillingCenter and Guidewire PolicyCenter on Guidewire Cloud as its core system. The Guidewire platform is designed to offer the flexibility and agility to design and deliver new products to best-fit policyholder needs and support enhancements to the policyholder experience. One Inc and Guidewire expanded their relationship in 2022, announcing a strategic partnership that empowers insurers to deliver a modern payments experience. NICO and its users will be able to accept payments using PremiumPay products from One Inc. PremiumPay, which natively includes Apple Pay®, Google Pay™, PayPal®, and Venmo, amongst other options, will make payment processes a more cohesive and seamless experience. “Our integration with One Inc’s PremiumPay solution will help build a strong digital payments infrastructure for the National Indemnity Company to deploy innovative solutions to improve the policyholder experience. Leveraging One Inc’s digital platform with Guidewire will help us modernize and strengthen our core systems,” said Tracy Gulden, Senior Vice President of NICO. “Today’s policyholders expect enhanced digital speed and convenience, and we are thrilled that National Indemnity Company will be processing its policyholders’ payments on the One Inc network,” said Ian Drysdale, CEO of One Inc. “We are humbled by the company’s vote of confidence in our digital payment solutions and capabilities, and we applaud NICO’s mission of providing the best service to their customers.” About One Inc One Inc is modernizing the insurance industry through a unified and frictionless payment network. Focusing only on the insurance industry, One Inc helps carriers transform their operations by reducing costs, increasing security, and optimizing customer experience. The comprehensive end-to-end digital payments platform provides expanded payment options, multi-channel digital communications, and rapid digital claim payment, even for the most complex insurance use cases. As one of the fastest-growing digital payments platforms in the insurance industry, One Inc manages billions of dollars per year in premiums and claim payments. For more information, please visit www.oneinc.com. About National Indemnity Company (NICO) Located in the heart of downtown Omaha, Nebraska, and backed by decades of experience, National Indemnity Company specializes in commercial auto and general liability insurance. We are proud to be part of the Berkshire Hathaway group of insurance companies, boasting the highest possible financial strength rating of A++XV by A.M. Best.* We are Berkshire Hathaway’s oldest insurance company and established our roots in Omaha more than 80 years ago with the strength, stability, and integrity which remain today. *As of February 3, 2023. For the latest rating, access www.ambest.com.

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Health Insurance, Insurance Technology

Enhance Health Expands Capabilities with Acquisition of Jet Health Solutions

PRnewswire | July 26, 2023

Enhance Health, a digital health insurance brokerage and care navigation platform, is excited to announce the acquisition of JET Health Solutions, a premier Enhanced Direct Enrollment (EDE) platform. The acquisition reinforces Enhance Health's commitment to serving its members and scaling its operations effectively through technology. "We are thrilled to announce the acquisition of JET Health Solutions," said Matthew Herman, CEO and President of Enhance Health. "Since Enhance's founding, we've been committed to leveraging technology in new ways to simplify the enrollment process. JET's advanced EDE platform improves our already best-in-class member and agent experience." With hundreds of thousands of members enrolled in Affordable Care Act (ACA) plans as well as Medicare Advantage plans, Enhance Health has established itself as a trusted partner in the healthcare industry. The acquisition of JET empowers Enhance Health to fully own the enrollment process, enhancing its capabilities and expanding its services with one of the few CMS-certified Phase 3 EDEs available in the market. "Joining forces with Enhance Health is an exciting opportunity to drive meaningful change in the healthcare industry," said Asad Shamim, Founder and Managing Partner of JET Health Solutions. "Together, we are well-positioned to revolutionize the enrollment process and improve healthcare access for individuals and families across the nation." Since its establishment in 2008, JET Health has equipped healthcare payers and providers with cutting-edge tools to excel in the ever-evolving healthcare marketplace. "Integrating an EDE into our technology stack solidifies Enhance as the leader in the digital health insurance space," said Jeff Tang, CIO of Enhance Health. "Fully integrated with our CRM and other agent systems, this platform will fundamentally change the way we interact with our members through streamlined agent workflows, actionable data, and enhanced data security." About Enhance Health Founded in 2021 by industry veteran Matt Herman and backed by Bain Capital Insurance, Enhance Health has experienced rapid growth due to the record number of Americans enrolling in ACA health plans in 2022. Enhance Health has grown its membership base to hundreds of thousands, and is rapidly expanding into other insurance business lines.

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Risk Management, Insurance Technology

Canopy Connect Joins HawkSoft Solution Partner Program

PRnewswire | July 17, 2023

Today, HawkSoft welcomes Canopy Connect into its Solution Partner program. HawkSoft has worked with Canopy Connect in an informal capacity for several years, including a joint project involving API connectivity platform, InsuranceGIG that enabled automation between HawkSoft's agency management system and Canopy Connect's insurance verification system. This announcement celebrates the formal recognition of Canopy Connect as a key player in solving pain points for independent insurance agents including an ever-increasing portion of HawkSoft's customer base. More than eight thousand insurance agents use Canopy Connect to easily collect verified insurance information from their prospects. Agents can send custom links that allow prospects to sign into an insurance carrier and securely share their policy details with the agency. All policy information, drivers, vehicles, and dwelling information can be exported directly into HawkSoft's insurance platform via an API connection through InsuranceGIG. Canopy Connect enables insurance professionals to demonstrate their expertise on navigating risk with a more complete view into a prospect's existing or prior policies. "We share a common vision of helping agencies grow and removing friction from the agent and client experiences," said Tolga Tezel, founder and CEO at Canopy Connect. "That's why we're excited to be a Solution Partner with HawkSoft, which empowers us to deliver great experiences to agencies together." "Independent agents need to become trusted experts for their policyholders," said Rushang Shah, CMO at HawkSoft. "To do that, agents need to intimately know their clients and their specific risk management needs. Canopy Connect makes this simple by automatically ingesting verified insurance information from each client's current personal and commercial policies. Agents no longer have to hunt and verify data from different carriers and policies." Agencies that use HawkSoft as their management system can receive 10% off of Canopy Connect for the first year of service. About HawkSoft Since 1995, HawkSoft is a leader in management systems for independent insurance agencies that want effective workflows and a delightful experience for staff and policyholders. Created by independent agents, HawkSoft continues to evolve as a cutting-edge system that powers thousands of agencies. HawkSoft offers the following promise to insurance agents: your investment in HawkSoft will pay for itself in the first year. Learn more about HawkSoft's unique father-and-son story at www.hawksoft.com/story. About Canopy Connect, Inc. Canopy Connect enables insurance agencies to collect verified insurance information directly from carriers in seconds, resulting in a better client and agent experience. Through its consumer consent-driven data sharing technology and secure cloud infrastructure, Canopy Connect enables insurance agencies, agents, carriers, lenders, and insurance innovators to deliver delightful, intelligent, and frictionless insurance services.

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