Insurers not yet ready for open insurance - study

insurancebusinessmag | June 19, 2019

Insurers are eager to create or join business ecosystems to promote growth amid industry disruption - but few insurers are currently in a position to succeed with open insurance, according to a new study by global professional services company Accenture.

Spotlight

No single insurer is spared by fraud. Globally, fraud is estimated to cost the insurance industry hundreds of billions of GBP per year. This figure isn’t just fraud on an individual or opportunistic scale, but also the result of insurance fraud networks who represent an industry unto themselves.

Spotlight

No single insurer is spared by fraud. Globally, fraud is estimated to cost the insurance industry hundreds of billions of GBP per year. This figure isn’t just fraud on an individual or opportunistic scale, but also the result of insurance fraud networks who represent an industry unto themselves.

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CORE INSURANCE, INSURANCE TECHNOLOGY

Canal Insurance Company Partners CLARA Analytics

Canal Insurance Company | February 16, 2023

Canal Insurance Company has recently announced its partnership with CLARA Analytics to accelerate the resolution of commercial insurance claims with an artificial intelligence interface. CLARA Analytics will optimize commercial insurance claims with the technology of AI. There is a tremendous increase in claims outcomes of commercial transportation, burdening insurers of the trucking industry. They are forced to search for innovative ways of managing claims so that they can produce better outcomes for their clients. Through the partnership, Canal will access CLARA’s Triage and Litigation modules for its commercial auto claims. The AI-based insights will monitor these claims and filter those claims which are on the verge of escalation. The Triage module assists insurance claim managers with the best path for the resolution, whereas the Litigation module provides insights for clients to acquire amicable settlements and reduce complicated processes and the cost of litigation. President and CEO of Canal, Paul Brocklebank, said, “At Canal, we consistently explore innovative ways to drive profitable performance, sustainable growth, and shareholder value.” He added, “As a well-established insurance specialist in commercial transportation, Canal is addressing many of the same challenges facing commercial auto insurers at large. Through advanced data analytics, CLARA provides the expertise and track record to help Canal drive better and more efficient claims outcomes, and this benefits both our customers and the Canal enterprise. We are excited about CLARA as a critical new business partner and extension of the Canal team as we join forces to embrace future opportunities in motor carrier insurance.” (Source – Business Wire) CEO of CLARA Analytics, Heather H. Wilson, said, “Canal is experiencing tremendous results, in large part because they’re led by a visionary CEO and proactive about finding innovative ways to tackle the problems facing the industry. CLARA will help them to resolve claims in ways that serve their policyholders.” She added, “With our AI technology, innovators like Canal can drive measurable loss cost and expense savings.” (Source – Business Wire) About Canal Insurance Company Headquartered in Greenville, South Carolina, Canal company has been providing insurance solutions for commercial trucking and specialty transportation operations since 1939. It offers insurance products and services like auto liability, physical damage, transportation insurance, insurance claims, underwriting, trucking insurance, specialty transportation insurance, motor truck cargo, trucker’s general liability coverages and risk management services. It distributes its insurance products nationwide through professional general insurance agents. It connects shareholders, employees and partners with innovation and expertise for insurance protection and coverage.

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WORKERS COMPENSATION, RISK MANAGEMENT

Fleming Selects Origami Risk's Multi-tenant Core Solution Platform

Origami Risk | March 09, 2023

Fleming Insurance Holdings informed on March 8, 2023, that it has chosen the multi-tenant core solution platform from Origami Risk to improve its data and analytics capabilities for liabilities, including workers' compensation, auto liability, and general liability lines. Fleming Insurance Holdings is a provider of property and casualty capital solutions. Origami's platform is set to give it several tools and capabilities for data collection, reporting, and advanced analytics that the company can use to speed up and improve its underwriting and claims management processes. Benjamin Bomhoff, CTO of Fleming, stated, "As our insurance carrier partners look to us for innovative reinsurance and capital solutions, we are committed to leveraging state-of-the-art technology to facilitate timely and accurate decision-making." He added, "Origami's end-to-end solution should be a real difference-maker for our enterprise, enabling us to operate with expanded data/analytics capabilities, greater speed and efficiency." (Source – Business Wire) Chris Bennett, President of Core Solutions division at Origami Risk, remarked, "By implementing Origami's risk management information system, Fleming will be able to drive efficiency in its underwriting and claims operations, and deliver added value to its carrier partners." "These capabilities are among several innovative solution sets we've developed to help carriers and other insurance providers drive efficiencies across critical functions, meet customer needs and improve overall performance," he concluded. (Source – Business Wire) Origami Risk offers all internal and external stakeholders a complete digital engagement experience and integrated SaaS solutions for policy, rating, billing, loss control, claims administration, reporting, and analytics. About Origami Risk Origami Risk offers comprehensive SaaS solutions that make insurance, risk, and safety easier for insurers, including managing general agents, program administrators, third-party claims administrators, risk pools, brokers, and others. The company's core insurance system, risk management, and safety solutions are all delivered through a secure, multi-tenant platform that can be accessed through a web browser or a mobile app.

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CLAIMS, RISK MANAGEMENT

GIA Singapore and Shift Technology Extend Fraud Management Alliance

Shift Technology | March 16, 2023

Shift Technology, a leading provider of AI-driven solutions for the insurance industry, announced on March 15, 2023, that General Insurance Association of Singapore (GIA) would be expanding its use of Shift Claims Fraud Detection to assist its member insurers in detecting travel insurance fraud. This strategic expansion is a testament to the success of General Insurance Association of Singapore's (GIA) Fraud Management System (FMS). This move comes at an opportune time, with global travel gradually returning to pre-pandemic levels. Shift and GIA have been working together since 2017 to combat insurance fraud. Initially, the collaboration involved the use of Shift Claims Fraud Detection to identify suspicious motor and travel insurance claims. However, due to the significant success achieved in both areas, the solution's use has been expanded to include the detection of various types of travel insurance fraud. Kai Weng Ho, Chief Executive of GIA, stated, "Recent significant successes in insurance fraud detection using FMS resulted in the conviction of multiple insurance fraudsters. This planned expansion allows us to maximize the potential of the travel module and comes at an opportune time of rising global travel." He added, "Our collaboration with Shift gives us an important way to detect and manage fraudulent claims at scale. It also augments our sector's existing fraud detection and management efforts." (Source - Cision PR Newswire) Jeremy Jawish, CEO and Co-Founder of Shift Technology, remarked, "Fraud is not simply a problem for individual insurers, but rather a challenge for the entire insurance industry, which is why industry-level solutions like ours are so impactful." He added, "Bad actors do not limit themselves to a single target, especially in the case of organized fraud networks. By providing associations like the GIA with a comprehensive view of what's happening with claims across their membership, fraud detection and mitigation activities are scaled exponentially, to the benefit of all." (Source - Cision PR Newswire) About Shift Technology Shift Technology offers AI decisioning solutions to insurance companies and their clients as one of its many services. These solutions automate and optimize decision-making processes from underwriting through claims, resulting in improved client satisfaction, higher operational efficiency, and lower costs for insurance companies.

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