Invoice Cloud Assists the Insurance Industry in Accelerating Digital Transformation

Invoice Cloud | March 17, 2021

Invoice Cloud, an EngageSmart answer for online bill payment services, today reported huge development in the insurance industry, having marked 150 insurance clients in three years. Invoice Cloud presently serves clients in large commercial and personal lines, laborer's compensation, farm bureaus, medical malpractice, regional carriers, and managing general agents (MGAs)— supplanting significant contenders more than 40 times.

The previous year brought a restored push for advanced change in the insurance industry as a worldwide pandemic challenged insurers to communicate, service and process manual payments, and to win new business. All must be managed without taking a chance with the wellbeing and prosperity of workers acquainted with an in-person working model.

With mail frameworks under huge tension in the midst of extreme climate occasions and a critical expansion in volume, the requirement for protected, productive, easy to use computerized payment choices has additionally skyrocketed. People and independent ventures have been under colossal monetary pressure with worldwide disturbance and a financial plunge at play, just enhancing the requirement for disentanglement of payments.

Invoice Cloud clients have encountered striking, substantial advantages from the stage. California Mutual, for instance, encountered a 151% expansion in e-appropriation and higher consumer loyalty, a 15x expansion in paperless enlistment, a normal diminishing of 15 hours of the week spent on payment compromise, and a lessening in sent payments, all inside a year of carrying out the Invoice Cloud arrangement.

Invoice Cloud has additionally as of late marked two large clients in laborer's compensation insurance. The organization's work with carriers of laborer's compensation insurance shows the arrangement's top-rate customization abilities, as these clients frequently choose a pay-more only as costs arise plan rather than the basic level fee model utilized by most insurance organizations.

About Invoice Cloud
Invoice Cloud, an EngageSmart solution, is the leading provider of online bill payment services. Founded in 2009, the company has grown to be one of the leading disruptors in the cloud-based electronic bill presentment and payment (EBPP) space, helping legacy institutions put customer experience first. By switching to InvoiceCloud, clients improve customer engagement, loyalty, and efficiency while reducing churn and missed payments in the process. With over 2,100 clients across the US and over 50 million payments processed annually, InvoiceCloud is one of the most secure, innovative, and inclusive fintech solutions in the market.


In the wake of rapidly-evolving customer expectations, an ongoing industry-wide digital transformation, and the rise of insurtech firms, innovation and technology have become watchwords for today’s global insurance industry. The challenge facing large, established incumbents such as Zurich is how to innovate effectively and whether external collaboration could have a significant impact on driving innovation as opposed to trying to go it alone.


In the wake of rapidly-evolving customer expectations, an ongoing industry-wide digital transformation, and the rise of insurtech firms, innovation and technology have become watchwords for today’s global insurance industry. The challenge facing large, established incumbents such as Zurich is how to innovate effectively and whether external collaboration could have a significant impact on driving innovation as opposed to trying to go it alone.

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