PR Newswire | September 28, 2023
Expert.ai unveiled today its "Enterprise Language Model for Insurance" – ELMI, a cutting-edge innovation in domain trained language models, set to help insurers reach their process automation and digital transformation goals with the highest accuracy. By simplifying and powering the interaction with language data within the expert.ai Platform for Insurance, Insurers can access solutions that scale and take advantage of deep insurance domain expertise combined with the best and most cost-effective attributes of Large Language Models (LLMs) to automate core processes.
Through the expert.ai Platform for Insurance, ELMI supports key capabilities, including:
Generative Summarization: generate accurate summaries, condensing vast amounts of claim or policy information into concise insights, saving time and accelerating straight through processing or human review activities.
Zero Shot Extraction: extract crucial insurance data from structured/unstructured, handwritten/typed, good quality/bad quality sources with accuracy and automatically normalize output formats and add medical annotations such as ICD 9/10 medical codes.
Generative Q&A: answer questions quickly so underwriters and claims handlers can extract meaningful insights from proprietary case files by asking questions using natural language queries.
Walt Mayo, expert.ai CEO, said: "Delivering on our commitment to innovation and higher level of efficiencies in the insurance sector, ELMI sets a new standard for AI-driven language solutions. As part of the expert.ai Platform for Insurance, ELMI equips insurers with the generative AI tools they need to automate the complex landscape of language-driven processes, while also offering substantial cost savings."
Unlike general knowledge large language models, ELMI is:
Trained for Insurance: Eliminating the cost and complexity of training language models, ELMI is engineered with a deep understanding of the insurance domain, providing insurers with generative AI capability ready to tackle underwriting and claims processing challenges.
Built for the real-world: ELMI is integrated into expert.ai end-to-end insurance solutions to meet the practical challenges of AI at scale across insurance workflows from underwriting to claims. Expert.ai purpose-built approach addresses critical shortcomings of general-purpose language models and brings the power of generative AI to improve accuracy and reduce costs.
Cost Optimized: When compared to hosted token-based models, ELMI offers a more cost-effective solution, reducing expenses related to usage, hosting, running, and maintenance, while still delivering superior performance and accuracy.
Secure and Compliant: ELMI is designed to ensure compliance with the most stringent governance standards and does not share sensitive insurance data.
Cloud-agnostic: Offering the flexibility to deploy on any cloud infrastructure or on-premises, ELMI deployments easily meet insurer's varying requirements.
For inquiries, demonstrations, or more information about ELMI, please request a demo.
Expert.ai is the leading enterprise AI company solving complex language challenges. Our solutions deliver key information for publishers, streamline operations for insurers, drive revelations for pharmaceutical giants, and enhance customer interactions within financial services – all while automating traditional labor-intensive methods. By combining deep domain expertise with the finest attributes of Large Language Models, Machine Learning, and Symbolic AI, we are at the leading edge of linguistic advancements in hybrid AI. With a global presence in Europe and North America, we proudly serve clients that include AXA XL, Zurich Insurance Group, Generali, Sanofi, EBSCO, The Associated Press, Bloomberg INDG, and Dow Jones. For more information, visit https://www.expert.ai/
Intellectual Property, Insurance Technology
PR Newswire | September 01, 2023
ISU Insurance Agency Network (ISU IAN) announces the launch of the proprietary ISU Quote&Bind Platform. The platform is the result of a collaboration between ISU Digital Partnerships, ISU preferred carriers, and CoverForce, an InsurTech API platform facilitating the insurance distribution process, to maximize the ease of doing business. The ISU Quote&Bind Platform works directly with ISU preferred carriers' APIs to simplify and streamline the production workflow, allowing ISU Members to access multiple quotes at once and bind policies in one click. The exclusive member benefit aims to reduce the cost of doing business for ISU preferred carriers, ISU members, and the members' prospects and clients through increased efficiency, speed, and transparency.
"The partnership between ISU and CoverForce is opening the door to the future of the insurance industry," says CEO TJ Ryan III. "Providing this cutting-edge technology to our members to increase the ease of doing business shows our investment and commitment to the independent insurance agent. ISU Quote&Bind eliminates the headaches of regional insurance coverage capacity, new market development, and at least half of the cost associated with producer management when used as business-to-consumer direct sales platform, which facilitates a national reach in the chosen vertical market."
ISU preferred carriers presently binding commercial policies from all 420 ISU IAN Members locations include AmTrust, Chubb, CNA, Employers, Great American, Liberty Mutual, Nationwide and Travelers. ISU plans to add more preferred carriers and expand lines of business on the platform throughout 2023 and 2024. ISU is the first organization in the country to quote and bind Great American's business owner's policy digitally. Members will also be the first group to access the latest digital products from the leading commercial carriers in America.
"We are excited to partner with ISU IAN to enable ISU members to digitally connect with their preferred carriers to maximize placement profitability and expand their books of business," says CoverForce CEO Cyrus Karai. "This partnership embodies our mission to strengthen the independent agent with digital capabilities."
Every ISU Member Coast to Coast™ is now taking advantage of the ISU Quote&Bind platform's convenience and speed to access preferred carriers and products, assure data security, usage control, and preferred compensation and coverage terms. In addition to quick and accurate access to bindable products, the ISU Quote&Bind platform incorporates the ISU Commercial Lines Placement Advisor©, a proprietary system delivering the most up to date carrier appetite guide on the market driven by industry classification, state, and line of business.
About ISU Insurance Agency Network
Founded in 1978, the mission of the ISU Insurance Agency Network (ISU IAN) is to help the independent insurance agent thrive. ISU is the largest independently owned and operated independent insurance agency network representing approximately $8 billion in written P&C premiums across 240+ members in 41 states. All ISU Members receive the best-in-class insurance solutions while leveraging the business benefits that come with being part of a large national organization to complement their local presence and independence. Visit www.joinisu.com for more information.
CoverForce is the first core insurtech API platform working to bridge the gap between insurance distributors and their preferred P&C carrier partners. CoverForce was founded in 2020 at the University of Pennsylvania's Innovation Lab, in conjunction with insurance industry veterans from Travelers and The Hartford, and experienced software engineers from Amazon and Google. Investors include NYCA Partners (www.nyca.com), and QED Investors (www.qedinvestors.com). For more information, visit www.coverforce.com.
Core Insurance, Insurance Technology
Business Wire | August 01, 2023
Franklin Mutual Insurance Group (FMI), a P&C insurance provider for residents and business owners in New Jersey and Pennsylvania, and Guidewire (NYSE: GWRE) announced that FMI successfully implemented Guidewire InsuranceSuite on Guidewire Cloud to power its core business, simplify its IT operations, adapt more quickly to changing market demands, and deliver more value to its agents and policyholders. The company migrated InsuranceSuite from a self-managed environment to Guidewire Cloud simultaneously for all lines of business except Business Owner Policy (BOP), which is currently in implementation. Guidewire PartnerConnect Consulting Global Premier member PwC led the implementation project.
“Leveraging Guidewire in the cloud is a more economical way of using the technology,” said FMI Chief Technology Officer Steve Romanow. “While our business strategies and objectives haven’t changed, Guidewire Cloud is enabling us to execute them more quickly. We’re utilizing InsuranceSuite's full capabilities compared to a self-managed environment and staying current with Guidewire’s latest technology and innovation through regular Guidewire Cloud updates.”
Romanow added, “Thanks to Guidewire, PwC and CastleBay Consulting, we were able to conclude the implementation project on time and on budget. The overall efficiencies provided by Guidewire Cloud have allowed our staff to focus on delivering value to our agents and policyholders to grow our business.”
“We're proud to have helped Franklin Mutual Insurance facilitate this implementation to Guidewire Cloud,” said PwC Managing Director Jay Davidson. “The successful deployment wouldn't have been possible without the collaborative efforts of an exceptional team. This implementation reaffirms FMI’s commitment to both their customers and their business by providing enterprise agility and scalability for the future.”
“We congratulate Franklin Mutual Insurance on its successful cloud transformation through its InsuranceSuite migration to Guidewire Cloud,” said Guidewire Head of Services Michael Mahoney. “We’re excited to work with the company to help them continue their commitment to policyholders through dedication to a strong ethical culture, excellent customer service, consistency in the marketplace, and financial strength.”
FMI also migrated its self-managed installations of DataHub and InfoCenter onto Guidewire Cloud. The company is also leveraging SmartCOMM™ from Smart Communications for customer communications management. Guidewire is a reseller of Smart Communications, a Guidewire PartnerConnect Solution member.
About Franklin Mutual Insurance
Franklin Mutual Insurance is one of the most established and respected insurance companies in New Jersey. In business since 1879, FMI offers superior coverages to New Jersey residents and business owners, sold exclusively through professional independent agents. Rated A (Excellent) by A.M. Best, we have the financial strength and stability to protect our insureds and continue to grow our business. For more information, please visit https://www.fmiweb.com/site/.
At PwC, our purpose is to build trust in society and solve important problems. We’re a network of firms in 152 countries with over 327,000 people who are committed to delivering quality in assurance, advisory and tax services. Find out more and tell us what matters to you by visiting us at www.pwc.com.
About Guidewire Software
Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 500 insurers in 38 countries, from new ventures to the largest and most complex in the world, run on Guidewire.
As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record, with 1,000+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our marketplace provides hundreds of applications that accelerate integration, localization, and innovation.