Cision PR Newswire | October 08, 2020
Greater Than, the insurtech provider of AI-based risk intelligence, has today entered a collaboration with MSIG Global Digital Hub and MSIG Vietnam, part of MS&AD Insurance Group, and Asia's leading insurance provider. Through the partnership, Greater Than will provide MSIG Vietnam, with AI-based driving analytics attached to an app-based loyalty service to be launched for MSIG Vietnam's auto insurance customers in the fall of 2020. The customer-centric offering will promote insurance holders that drive safe. The new offering is a step in the direction of MSIG to offer digital products creating an enhanced customer experience. Through Greater Than's AI-based risk analysis and loyalty program, the car insurance provider will be able to identify risk groups to calculate existing and future real-time damage costs and new ways to directly rewarding customers who drive safely.
CCC Information Services | May 05, 2021
CCC Information Services Inc. (CCC), a leading SaaS supplier to the P&C insurance industry, announces the introduction of an enterprise payments network to power electronic payments through the insurance and automobile ecosystems. The company intends to extend its CCC® Payments capabilities to allow digital payments between insurers and their business partners, thus lowering administrative costs and cycle time while improving customer satisfaction.
CCC's network of over 30,000 businesses will benefit from their CCC connections because payments functionality is built to integrate with their CCC solutions, presenting payment details inside existing workflows. CCC Payments transactions initiated by insurers will be handled by Nvoicepay, a third-party financial services provider and a pioneer in payment automation software, which is expected to begin in the second half of 2021. CCC first launched electronic payment capabilities in 2019, offering collision repair customers an easy way to manage customer-to-shop payments.
"CCC is systematically bringing digitization to every area of the automobile and insurance industries," said Barrett Callaghan, senior vice president of markets and customer success at CCC. "By expanding CCC Payments, we want to remove two significant market pressure points: paper checks and phone calls." Our plans to incorporate CCC Payments into our workflow solutions would be important, particularly for our collision repair and lender customers, who will be able to use their single access to CCC to handle digital receipt of insurer payments. CCC is eager to expand its digital capability to cover payments, as it continues to meet the industry's vision for straight-through processing."
CCC Payments is designed to enable insurers to accept any form of B2B digital payment through P&C lines. Recipients using the payment solution would only need to insert their payment details once with the processor for it to be seamlessly and securely deployed through the CCC network, making it simple to enable payments at scale. CCC Payments is intended to enable straight-through processing as well as configurable workflows, enabling insurers to select the level of automation for payment approvals. Furthermore, all insurers and payees will access premium notifications and status updates directly from their existing CCC environment.
"CCC is proud to help more than $100 billion in commerce per year through its technology and connections," said Shivani Govil, CCC's chief product officer. "CCC intends to expand our core capabilities and advance the digitization of the P&C insurance economy through our expected expansion in digital payments. We anticipate that CCC Payments will open up a whole universe of possibilities for our customers to enhance their performance and the customer experiences they deliver."
CCC is a leading SaaS platform for the multi-trillion-dollar P&C insurance market, powering operations for insurers, repairers, automakers, part suppliers, lenders, and others. More than 30,000 companies use CCC cloud technology to digitize mission-critical workflows, commerce, and customer experiences. CCC, a recognized expert in AI, IoT, customer experience, network, and process management, delivers innovations that keep people's lives going when it matters most.
Zurich | January 07, 2022
Zurich Resilience Solutions ("ZRS") in North America today announced it is launching a groundbreaking offering called the Workplace Diversity, Equity and Inclusion ("DEI") Service in collaboration with Inclusion Score, a leading organization that advised on a new global diversity and inclusion standard issued by the International Organization for Standardization (ISO) in May 2021. Developed at the request of customers and brokers, Zurich's service will help businesses strategically assess DEI in their organization and work toward the ISO standard and their unique DEI goals.
With today's announcement, Zurich becomes one of the first insurance providers to offer a DEI assessment and consulting service. Using the new ISO standard as a benchmark, ZRS will work with customers to incorporate DEI into every layer of their organizations, including in governance, human resources, product delivery and supply chain. The collaboration with Inclusion Score uniquely positions ZRS to help companies take meaningful, measurable action to enhance equity, fairness and accessibility in their organizations.
"Insufficient attention to diversity and inclusion has become a business risk that can have a direct impact both on an organization's financial performance and its workforce, Recoveries in discrimination lawsuits are at all-time highs, and shareholder derivative lawsuits based on D&I are growing. Corporations need guidance when it comes to assessing and enhancing their DEI practices and policies, training their teams to address concerns and insuring themselves from business risks."
-Thomas Fioretti, Head of Zurich Resilience Solutions in North America.
Zurich's DEI service is designed to be customizable to a wide range of industries and organizations of all sizes, helping them comply with the new global standard 30415 from the ISO and providing guidance on D&I principles, practices and methods to enable and support equity, fairness and accessibility for people of all backgrounds in the workplace.
ZRS' program features a multi-tiered approach aimed at ensuring holistic analysis and long-term success. It includes:
Assessment and reporting: Measuring where organizations are succeeding in DEI as well as falling short, ZRS will offer customers a Capability Maturity Model Integration Score that assesses their organization's DEI maturity along with an improvement roadmap focused on critical areas of need in their business.
Consulting: Once the roadmap is set, ZRS Risk Engineers will work with customers to customize recommendations for their unique business challenges and provide ongoing consultation to ensure measures are implemented in accordance with benchmarks.
Services and training: With the infrastructure in place, ZRS will assist customers in communicating DEI principles throughout all levels of the organization and follow up with appropriate training to ensure objectives are understood and put into action.
Taking Zurich's Risk Engineering services to the next level, Zurich Insurance Group created ZRS last year as a global business unit to enable the expansion of holistic, innovative solutions in a rapidly changing risk landscape. ZRS provides specialized insights and tools above and beyond insurance to help businesses address and build resilience to evolving risks.
"Businesses of all sizes are increasingly being asked not only about their DEI beliefs but also to demonstrate their practices and progress as a prerequisite for winning new and renewal business from customers, for securing insurance protection and for recruiting and retaining top talent, Our new solution will help companies fortify and measure their DEI practices and integrate the principles of diversity, equity and inclusion through their entire organization."
-Julia Oltmanns, Director of DEI Services for Zurich Resilience Solutions.
ZRS' relationship with Inclusion Score will give customers access to some of the world's leading experts on diversity, equity and inclusion and increase the scope of solutions ZRS is able to provide.
Zurich Insurance Group (Zurich) is a leading multi-line insurer that serves its customers in global and local markets. With approximately 55,000 employees, it provides a wide range of property, casualty and life insurance products and services in more than 215 countries and territories. Zurich's customers include individuals, small businesses, and mid-sized and large companies, as well as multinational corporations. The Group is headquartered in Zurich, Switzerland, where it was founded in 1872. The holding company, Zurich Insurance Group Ltd (ZURN), is listed on the SIX Swiss Exchange and has a level I American Depositary Receipt (ZURVY) program, which is traded over-the-counter on OTCQX.