Home > News > featured news > Majesco and Infosys Collaborate to Improve Digital Experience for Insurers

Core Insurance

Majesco and Infosys Collaborate to Improve Digital Experience for Insurers

Majesco, Infosys | May 19, 2021

For insurance business transformation, Infosys, a world leader in next-generation digital services and consulting, and Majesco, a global leader in cloud insurance platform solutions, announced a strategic partnership today. Infosys and Majesco will collaborate to help joint customers drive their digital transformation journeys, allowing them to capitalize on emerging opportunities, meet the need for personalized customer experiences, operating efficiency, and digital adoption through the insurance business value chain.

The insurance industry will benefit from Infosys' insurance domain and digital technologies, which will be integrated with Majesco's cloud-based next-generation suite of solutions, which includes the Majesco L&A and Group Core Suite, Majesco P&C Core Suite, and Majesco Digital1st® Insurance on Majesco CloudInsurer®. Customers in the Life & Annuity (L&A), Group, and Property & Casualty (P&C) segments would benefit from the combined synergy, which would help insurers achieve efficiency and innovation at scale.

About Majesco
Majesco provides insurers with the technology, expertise, and leadership they need to modernize, innovate, and connect to develop the future of their business – and the future of insurance – at scale. The platforms bring insurance to individuals and companies in new, hyper-relevant, compelling, and personal ways. Majesco is changing the businesses of over 190 insurance companies worldwide in P&C, L&A, and Group Benefits by modernizing, optimizing, or creating new business models.CloudInsurer® P&C Core Suite (Policy, Billing, Claims); CloudInsurer® L&A and Group Core Suite (Policy, Billing, Claims); L&A Insurance Data & Analytics Platform, Digital1st® Insurance with Digital1st® Engagement, Digital1st® EcoExchange, and Digital1st® Platform – a cloud-native, microservices and open API platform; Distribution Management, P&C Insurance Data & Analytics Platform; Distribution.

About Infosys
Infosys is a global leader in digital services and consulting for the next generation. Clients in 46 countries depend upon it to help them manage their digital transition. It expertly guides its clients on their digital journey with nearly four decades of experience managing the systems and workings of multinational organizations. It has accomplished this by providing the enterprise with an AI-powered core that helps in the prioritizing of change execution. It also empowers the business with agile digital at scale, enabling it to achieve virtually unknown levels of success and customer delight. The never-ending learning agenda propels it forward by developing and transferring digital skills, expertise, and ideas from its innovation ecosystem.

Spotlight

Why evolving consumer behaviors require changes from insurance providers

It’s no secret that the global pandemic has upended everyone’s life. We know this anecdotally from our own experiences—more online shopping with curbside pickup orders, ordering takeout and delivery versus in-person dining, and changing media consumption. And let’s not forget remote working and learning. These experiences are more than simply anecdotal; McKinsey has written about the more specific effects of the pandemic on consumer behavior and needs. In short, they write: “behavior changes will reshape consumer decision journeys and companies will need to adapt fast.”

More featured news

Spotlight

Why evolving consumer behaviors require changes from insurance providers

It’s no secret that the global pandemic has upended everyone’s life. We know this anecdotally from our own experiences—more online shopping with curbside pickup orders, ordering takeout and delivery versus in-person dining, and changing media consumption. And let’s not forget remote working and learning. These experiences are more than simply anecdotal; McKinsey has written about the more specific effects of the pandemic on consumer behavior and needs. In short, they write: “behavior changes will reshape consumer decision journeys and companies will need to adapt fast.”

Related News

Risk Management, Insurance Technology

Oakbridge Insurance Expands Presence in North Carolina Through Partnership with JHA Risk Management

PRnewswire | July 06, 2023

Oakbridge Insurance Agency LLC (Oakbridge), one of the largest independent insurance and risk management agencies in the United States, today announced a new partnership with JHA Risk Management (JHARM), a personal and commercial property and casualty insurance agency in Rocky Mount, North Carolina. Specializing in risk management solutions, surety bonds, employee benefits and construction and educational coverage, JHA Risk Management has deep roots in North Carolina. "JHA Risk Management is a great agency and we're excited to partner with them in North Carolina," said Oakbridge CEO Robbie Smith. "Our shared values and commitment to the community make them an excellent addition." The partnership provides both firms with access to a broader pool of resources, industry knowledge and continued opportunities for growth in North Carolina. "In our business, relationships matter and Oakbridge's culture and reputation for outstanding service were key factors in undertaking this partnership," said JHA Risk Management president Paul Bauer. "Our partnership with Oakbridge is going to help us accelerate growth," adds Thomas Rhodes, JHARM Vice President. "Their back-office resources will free us up to concentrate on service and focus on organic growth. This move allows us to scale our business quickly." As an Oakbridge partner, JHA Risk Management will maintain its office in Rocky Mount, NC. About Oakbridge Insurance Agency Founded in 2020, Oakbridge Insurance Agency LLC is a rapidly growing partnership model for firms seeking accelerated growth, access to capital and an expanded suite of resources with which to serve clients. Ranked a "Top 100" insurance brokerage by Business Insurance and Insurance Journal magazines, Oakbridge is one of the largest privately owned insurance, risk management and employee benefits agencies in the country. The agency has specific experience in the agriculture, employee benefits, bond/surety, construction, financial, health care, manufacturing, municipalities, nonprofit, senior living, hospitality, and transportation industries. Learn more: oakbridgeinsurance.com. About JHA Risk Management For over 115 years, JHA Risk Management has made it their mission to help clients protect themselves from the unique risks they face. By adhering to the principles of exceptional service, integrity, and professionalism, JHA Risk Management is committed to providing clients with insurance solutions that work for them. JHA strives to always exceed the customer's expectations while providing a positive work environment for employees that allows them to achieve their personal goals. Learn more: jharm.com

Read More

Health Insurance, Insurance Technology

Enhance Health Expands Capabilities with Acquisition of Jet Health Solutions

PRnewswire | July 26, 2023

Enhance Health, a digital health insurance brokerage and care navigation platform, is excited to announce the acquisition of JET Health Solutions, a premier Enhanced Direct Enrollment (EDE) platform. The acquisition reinforces Enhance Health's commitment to serving its members and scaling its operations effectively through technology. "We are thrilled to announce the acquisition of JET Health Solutions," said Matthew Herman, CEO and President of Enhance Health. "Since Enhance's founding, we've been committed to leveraging technology in new ways to simplify the enrollment process. JET's advanced EDE platform improves our already best-in-class member and agent experience." With hundreds of thousands of members enrolled in Affordable Care Act (ACA) plans as well as Medicare Advantage plans, Enhance Health has established itself as a trusted partner in the healthcare industry. The acquisition of JET empowers Enhance Health to fully own the enrollment process, enhancing its capabilities and expanding its services with one of the few CMS-certified Phase 3 EDEs available in the market. "Joining forces with Enhance Health is an exciting opportunity to drive meaningful change in the healthcare industry," said Asad Shamim, Founder and Managing Partner of JET Health Solutions. "Together, we are well-positioned to revolutionize the enrollment process and improve healthcare access for individuals and families across the nation." Since its establishment in 2008, JET Health has equipped healthcare payers and providers with cutting-edge tools to excel in the ever-evolving healthcare marketplace. "Integrating an EDE into our technology stack solidifies Enhance as the leader in the digital health insurance space," said Jeff Tang, CIO of Enhance Health. "Fully integrated with our CRM and other agent systems, this platform will fundamentally change the way we interact with our members through streamlined agent workflows, actionable data, and enhanced data security." About Enhance Health Founded in 2021 by industry veteran Matt Herman and backed by Bain Capital Insurance, Enhance Health has experienced rapid growth due to the record number of Americans enrolling in ACA health plans in 2022. Enhance Health has grown its membership base to hundreds of thousands, and is rapidly expanding into other insurance business lines.

Read More

Core Insurance, Insurance Technology

Inszone Insurance Services Enters New Mexico Market with the Acquisition of Jackson Insurance Solutions

Business Wire | August 04, 2023

Inszone Insurance Services, a rapidly growing national provider of benefits, personal, and commercial lines insurance, has announced the acquisition of Jackson Insurance Solutions, a well-known insurance agency in Albuquerque, New Mexico. This acquisition is part of Inszone's strategic plan to expand its presence and service offerings in the Southwest region. Jackson Insurance Solutions, founded by Joshua Jackson in 2010, has been serving the Albuquerque area for over a decade, delivering innovative insurance solutions to both individuals and businesses. Renowned for its unwavering dedication to the local community, the agency is recognized for its commitment to finding effective and affordable insurance solutions for the Albuquerque community. "I had numerous concerns about my staff's future and the complexities of the merging process," said Joshua Jackson, former owner of Jackson Insurance Solutions. "However, after extensive discussions with Chris, it became clear that our goals were aligned, and merging with Inszone was the perfect path to expedite our growth. I look forward to a future of continued shared success, empowering our clients with even more comprehensive insurance solutions as part of the Inszone family." With this acquisition, Jackson Insurance Solutions will continue to operate under the Inszone Insurance brand and will remain in its current location. All employees will be retained, ensuring that clients receive the same high-quality service they have come to expect from the agency. "We are absolutely thrilled to extend a warm welcome to Jackson Insurance Solutions as the newest addition to the Inszone family," said Chris Walters, CEO of Inszone Insurance Services. "New Mexico becoming the 11th state in our ever-growing network marks a significant milestone for us. Jackson Insurance Solutions' stellar reputation in the Albuquerque community perfectly aligns with our commitment to delivering exceptional services. We are excited to leverage their expertise to better serve clients in the Southwest region and ensure a seamless experience as we embark on this exciting new journey together." Inszone Insurance is expected to announce a number of important acquisitions in the upcoming months as it continues to build its national presence. About Inszone Insurance Services Founded in 2002 and headquartered in Sacramento, California, Inszone is a full-service insurance brokerage firm that provides a broad array of property & casualty insurance, along with employee benefits solutions. With a strong, experienced management team, Inszone continues to grow organically, as well as through acquisitions. With 42 locations across California, Arizona, Colorado, Illinois, Michigan, Missouri, Nevada, New Mexico, Oregon, Texas, and Utah, the company is looking to further expand throughout the United States.

Read More

Risk Management, Insurance Technology

Oakbridge Insurance Expands Presence in North Carolina Through Partnership with JHA Risk Management

PRnewswire | July 06, 2023

Oakbridge Insurance Agency LLC (Oakbridge), one of the largest independent insurance and risk management agencies in the United States, today announced a new partnership with JHA Risk Management (JHARM), a personal and commercial property and casualty insurance agency in Rocky Mount, North Carolina. Specializing in risk management solutions, surety bonds, employee benefits and construction and educational coverage, JHA Risk Management has deep roots in North Carolina. "JHA Risk Management is a great agency and we're excited to partner with them in North Carolina," said Oakbridge CEO Robbie Smith. "Our shared values and commitment to the community make them an excellent addition." The partnership provides both firms with access to a broader pool of resources, industry knowledge and continued opportunities for growth in North Carolina. "In our business, relationships matter and Oakbridge's culture and reputation for outstanding service were key factors in undertaking this partnership," said JHA Risk Management president Paul Bauer. "Our partnership with Oakbridge is going to help us accelerate growth," adds Thomas Rhodes, JHARM Vice President. "Their back-office resources will free us up to concentrate on service and focus on organic growth. This move allows us to scale our business quickly." As an Oakbridge partner, JHA Risk Management will maintain its office in Rocky Mount, NC. About Oakbridge Insurance Agency Founded in 2020, Oakbridge Insurance Agency LLC is a rapidly growing partnership model for firms seeking accelerated growth, access to capital and an expanded suite of resources with which to serve clients. Ranked a "Top 100" insurance brokerage by Business Insurance and Insurance Journal magazines, Oakbridge is one of the largest privately owned insurance, risk management and employee benefits agencies in the country. The agency has specific experience in the agriculture, employee benefits, bond/surety, construction, financial, health care, manufacturing, municipalities, nonprofit, senior living, hospitality, and transportation industries. Learn more: oakbridgeinsurance.com. About JHA Risk Management For over 115 years, JHA Risk Management has made it their mission to help clients protect themselves from the unique risks they face. By adhering to the principles of exceptional service, integrity, and professionalism, JHA Risk Management is committed to providing clients with insurance solutions that work for them. JHA strives to always exceed the customer's expectations while providing a positive work environment for employees that allows them to achieve their personal goals. Learn more: jharm.com

Read More

Health Insurance, Insurance Technology

Enhance Health Expands Capabilities with Acquisition of Jet Health Solutions

PRnewswire | July 26, 2023

Enhance Health, a digital health insurance brokerage and care navigation platform, is excited to announce the acquisition of JET Health Solutions, a premier Enhanced Direct Enrollment (EDE) platform. The acquisition reinforces Enhance Health's commitment to serving its members and scaling its operations effectively through technology. "We are thrilled to announce the acquisition of JET Health Solutions," said Matthew Herman, CEO and President of Enhance Health. "Since Enhance's founding, we've been committed to leveraging technology in new ways to simplify the enrollment process. JET's advanced EDE platform improves our already best-in-class member and agent experience." With hundreds of thousands of members enrolled in Affordable Care Act (ACA) plans as well as Medicare Advantage plans, Enhance Health has established itself as a trusted partner in the healthcare industry. The acquisition of JET empowers Enhance Health to fully own the enrollment process, enhancing its capabilities and expanding its services with one of the few CMS-certified Phase 3 EDEs available in the market. "Joining forces with Enhance Health is an exciting opportunity to drive meaningful change in the healthcare industry," said Asad Shamim, Founder and Managing Partner of JET Health Solutions. "Together, we are well-positioned to revolutionize the enrollment process and improve healthcare access for individuals and families across the nation." Since its establishment in 2008, JET Health has equipped healthcare payers and providers with cutting-edge tools to excel in the ever-evolving healthcare marketplace. "Integrating an EDE into our technology stack solidifies Enhance as the leader in the digital health insurance space," said Jeff Tang, CIO of Enhance Health. "Fully integrated with our CRM and other agent systems, this platform will fundamentally change the way we interact with our members through streamlined agent workflows, actionable data, and enhanced data security." About Enhance Health Founded in 2021 by industry veteran Matt Herman and backed by Bain Capital Insurance, Enhance Health has experienced rapid growth due to the record number of Americans enrolling in ACA health plans in 2022. Enhance Health has grown its membership base to hundreds of thousands, and is rapidly expanding into other insurance business lines.

Read More

Core Insurance, Insurance Technology

Inszone Insurance Services Enters New Mexico Market with the Acquisition of Jackson Insurance Solutions

Business Wire | August 04, 2023

Inszone Insurance Services, a rapidly growing national provider of benefits, personal, and commercial lines insurance, has announced the acquisition of Jackson Insurance Solutions, a well-known insurance agency in Albuquerque, New Mexico. This acquisition is part of Inszone's strategic plan to expand its presence and service offerings in the Southwest region. Jackson Insurance Solutions, founded by Joshua Jackson in 2010, has been serving the Albuquerque area for over a decade, delivering innovative insurance solutions to both individuals and businesses. Renowned for its unwavering dedication to the local community, the agency is recognized for its commitment to finding effective and affordable insurance solutions for the Albuquerque community. "I had numerous concerns about my staff's future and the complexities of the merging process," said Joshua Jackson, former owner of Jackson Insurance Solutions. "However, after extensive discussions with Chris, it became clear that our goals were aligned, and merging with Inszone was the perfect path to expedite our growth. I look forward to a future of continued shared success, empowering our clients with even more comprehensive insurance solutions as part of the Inszone family." With this acquisition, Jackson Insurance Solutions will continue to operate under the Inszone Insurance brand and will remain in its current location. All employees will be retained, ensuring that clients receive the same high-quality service they have come to expect from the agency. "We are absolutely thrilled to extend a warm welcome to Jackson Insurance Solutions as the newest addition to the Inszone family," said Chris Walters, CEO of Inszone Insurance Services. "New Mexico becoming the 11th state in our ever-growing network marks a significant milestone for us. Jackson Insurance Solutions' stellar reputation in the Albuquerque community perfectly aligns with our commitment to delivering exceptional services. We are excited to leverage their expertise to better serve clients in the Southwest region and ensure a seamless experience as we embark on this exciting new journey together." Inszone Insurance is expected to announce a number of important acquisitions in the upcoming months as it continues to build its national presence. About Inszone Insurance Services Founded in 2002 and headquartered in Sacramento, California, Inszone is a full-service insurance brokerage firm that provides a broad array of property & casualty insurance, along with employee benefits solutions. With a strong, experienced management team, Inszone continues to grow organically, as well as through acquisitions. With 42 locations across California, Arizona, Colorado, Illinois, Michigan, Missouri, Nevada, New Mexico, Oregon, Texas, and Utah, the company is looking to further expand throughout the United States.

Read More

More featured news