Marsh introduces enhancements to real estate insurance solution

Marsh | January 10, 2020

Marsh has added several coverage enhancements to ZMAX, the company’s commercial real estate insurance program. ZMAX Plus now has more than 30 property, casualty, environmental, management liability, and cyber liability coverage forms thanks to the enhancements. The program, underwritten by Zurich North America, is a single-carrier comprehensive solution that helps cover any coverage gaps midsized commercial real estate firms may have, a release said. All coverage lines are available with separate limits; this makes it so that claims in one line will not erode coverage in other lines, Marsh explained in a release.

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Do you need a top-up policy? Wondering how to claim a top-up policy? How does it help to have a top-up policy in addition to your regular health coverage? All your questions answered in this video! Explainer & Guide series brought to you by SBI General Insurance.

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INSURANCE TECHNOLOGY

TrueMotion Joins Guidewire PartnerConnect Solution Alliance Ecosystem

TrueMotion, Guidewire | February 10, 2021

Guidewire Software, Inc. the platform P&C insurers trust to draw in, advance, and develop efficiently, today announced that TrueMotion, Inc., a main platform for smartphone telematics, has joined Guidewire PartnerConnect as a Solution partner to offer a claims accelerator powered by smartphone telematics data. The companies likewise announced that TrueMotion's new Ready for Guidewire approved accelerator is presently accessible to insurers in the Guidewire Marketplace. TrueMotion's Ready for Guidewire telematics accelerator flawlessly connects TrueMotion's platform to Guidewire ClaimCenter, empowering agents to access crash-scene telematics data directly inside ClaimCenter. At the point when a crash occurs, data like location, time, speed of impact, and climate is automatically accessible for agents to check with the insured at First Notice of Loss (FNOL), smoothing out the claims data collection process for all included. TrueMotion pinpoints the crash location and driving occasions when a crash for coverage examination. Agents can review the crash location with a completely coordinated Google Street and Map view with a collision indicator. With TrueMotion's telematics data, agents can likewise check whether the insured visited a hospital following the crash. This data helps agents ask policyholders the correct inquiries and decide the correct injury group to contact if necessary. With TrueMotion’s telematics accelerator for ClaimCenter, adjusters can: Save time and administrative burden because telematics and crash data are automatically pre-filled with the click of a button; Quickly understand the details of a car crash through an automatically generated, fact-based description of what happened during the incident; and Verify claims information and handle claims faster and more efficiently to improve the claims experience overall for the insured. According to a J.D. Power study, “satisfaction with the claims experience affects customer retention and referrals”, among satisfied claimants, over 80 percent said they “definitely will” renew their policy and recommend their insurer, contributing to as much as 30% higher profitability. Making the claims experience simple and positive for insureds can help considerably with customer retention and loyalty. “We are proud to partner with Guidewire to offer a claims accelerator powered by smartphone telematics data,” said Cornelius Young, Vice President, Claims, TrueMotion. “We’re excited to offer our shared customers the ability to access telematics data directly in ClaimCenter, boosting their efficiency and simplifying their workflows. Adjusters will be able to eliminate redundant tasks, reduce manual entry, and focus on the customer’s needs to get them back on the road sooner.” “We are delighted to welcome TrueMotion as our latest Guidewire PartnerConnect Solution partner and collaborate in helping our joint customers leverage telematics to transform the claims experience,” said Neil Betteridge, Vice President, Strategy, Guidewire Software. “TrueMotion’s integration can help improve the speed and quality of auto claims handling for both adjusters and policyholders.” About TrueMotion, Inc. TrueMotion provides the world’s leading smartphone driving data platform. Powered by machine learning, the platform determines when a person is driving, reveals their behaviors behind the wheel, and detects crashes. Insurers, automakers, app developers, telcos, and fleets use TrueMotion data to fuel their pricing, claims, safety, acquisition, and retention programs. Nine of the top 20 US insurers and leading insurers in Canada and Europe rely on TrueMotion technology. TrueMotion is based in Boston with offices in Budapest. About Guidewire PartnerConnect ecosystem and Ready for Guidewire Guidewire PartnerConnect Solution partners provide software, technology, and data solutions as well as insurance support services. Our Solution partners help drive business value and innovation for insurers by developing and delivering integrations, extensions, apps, and other complementary solutions for Guidewire products. All of our Ready for Guidewire partner solutions are validated for security, quality, and compatibility with Guidewire. About Guidewire Software Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. As of the end of our fiscal year 2019, more than 380 insurers, from new ventures to the largest and most complex in the world, run on Guidewire. As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record, with 1,000+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our marketplace provides hundreds of applications that accelerate integration, localization, and innovation.

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INSURANCE TECHNOLOGY

Damco Solutions Partners with omni:us to Fast-Track Insurers Adoption of Data-Driven Cognitive Claims Management

Damco Solutions, omni:us | December 07, 2020

Damco Solutions Inc., leading innovation solutions and digital services company, has announced the partnership with omni:us, an Artificial Intelligence as a Service (AIaaS) provider to fast-track insurers adoption of data-driven cognitive claims management. Backed with more than two decades of IT experience, profound insurance domain information, and industry-demonstrated ability in arising advancements, Damco Solutions would leverage omni:us remarkable capabilities to help insurance businesses accelerate their pace of digital transformation. This partnership would uphold insurers to rapidly convey AI into their claim's lifecycle streamlining the interactions among insurers and safeguarded parties. The combination of Damco's Insurance industry experience, innovation capability with omni:us ability in AI would give exceptionally differentiated digitization services assisting insurers with reevaluating the claims venture with high impact automation. Below is a snapshot of omni:us capabilities: Digital FNOL: Real-time claims management that converts information into actionable claims data by minimizing touchpoints with intelligent claim automation Claims Indexation: AI cognitive process that streamlines document extraction and classification to read, interpret, and understand data by eliminating the manual workflow Completeness Check: AI-powered claims handling process with AI-powered decisions and recommendations, providing insights for regulatory compliance and reducing manual claims touchpoints Coverage Check: Intelligent claims automation improving productivity in the claims process by eliminating time-intensive tasks, identifying noncovered claims, detecting fraud, claims leakage, etc. "We look forward to collaborating with omni:us to help insurance companies with AI-based cognitive claims management solution and digital technologies to simplify claims lifecycle," said Mohit Gupta, Founder & Chief Executive Officer, Damco Solutions Inc. "Together, we would be able to help a broader range of insurers industrialize innovation in claims management. With the addition of omni:us, we see tremendous opportunity to enlarge our approach and help more businesses supercharge their future-readiness." "omni:us and Damco share a common aspiration: to drive insurance businesses towards a more efficient and customer-oriented experience", said Sofie Quidenus-Wahlforss, Founder & Chief Executive Officer, omni:us. "We at omni:us are excited to team up with such a veteran player in the field as Damco. Both sides will benefit from the other's strengths and specializations and be further empowered to realize our ultimate goal of bringing about wide digital transformation to the insurance sector." About Damco Damco Solutions is the trusted technology partner of businesses worldwide enabling them to leverage IT as a strategic asset. Empowered by technology expertise, immaculate execution capabilities, and unwavering focus on the customer needs; Damco has nurtured businesses to connect with their customers, clients and employees in an entirely new way. Damco and omni:us partnership aim to deliver data-driven AI-based solutions for streamlining the claims ecosystem, driving efficiency, collaboration, and bringing the digital future to global insurance businesses. About omni:us omni:us is an Artificial Intelligence as a Service (AIaaS) provider for cognitive claims management. Built on a fully data-driven approach, omni:us transforms the way insurers interact with their insured parties. It provides all the necessary tools and information to make fast, transparent and empathetic claims decisions, whilst improving operational efficiency and reducing loss adjustment expenses.

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CORE INSURANCE

Patriot Growth Insurance Services Meaningfully Expands in Florida With Key Acquisitions

Patriot Growth Insurance Services | January 10, 2022

Patriot Growth Insurance Services, LLC ("Patriot"), one of the country's largest and fastest-growing national insurance agencies, announces the addition of several key partners to its Florida operations, including Kolisch Marine, Depace Insurance, MacLeish Insurance, Focus Insurance Agency, Herndon Carr & Company, and Crosslet Insurance Services. These six partnerships will work within Patriot's Shapiro Insurance Group (SIG) platform, and significantly expand Patriot's expertise and capabilities throughout the Southeast region. Kolisch Marine, located in Coral Gables, specializes in marine insurance. Moving forward, Joe Kolisch and the team will share their yacht insurance expertise with Patriot's 1,300 employees across the U.S. Patriot will assist Kolisch Marine clients with a broader array of resources and services to fulfill their insurance needs. Bob MacLeish and his team join us with over 30 years of industry experience. Based in Orlando, the agency is immersed in community involvement while specializing in both personal and commercial lines. All staff will remain as SIG provides added carriers, technology, and back-office support. Located in Coral Springs, Depace Insurance provides a full array of personal lines insurance and services to its clients. Founders Joe and Susan Depace will transition to retirement while the entire professional team will continue providing their exceptional level of service. Working with Patriot, Depace will receive significant upgrades to their office automation and administrative support. Located in Plantation, Florida, Focus Insurance specializes in personal lines with a group of professionals that is fluent in five languages! The entire client service team remains to support existing and new clientele. Herndon Carr & Company have served the Fort Myers area since 1974. Reed Herndon and Thomas Carr are partners at Patriot and will play a critical role in southwest Florida through their work in personal lines, commercial lines, and employee benefits. Their entire team will remain in place, servicing existing clients and synergizing with other agencies in the region as services expand. Serving Tampa, St. Petersburg, Clearwater, and surrounding areas, Crosslet Insurance Services will provide ongoing expertise for business and residential communities. SIG broadens the carrier lineup for clients in this region while providing marketing and other essential services. "These six partner agencies joining the Patriot family represent a milestone in growing our talent and reach across the entire state of Florida, Each of these agencies and leadership teams bring a unique expertise and are closely aligned with the communities that they serve. We are beyond thrilled to welcome them to the Patriot family." -Steve Carroll, SVP of M&A for Patriot. "We're delighted to add Crosslet, Depace, MacLeish, Kolisch, Focus, and Herndon Carr to our continuously growing operations in the Florida region. Their diverse expertise and significant experience will further expand our reach and enhance our relationships throughout the Florida marketplace, We deeply value these partnerships, driving strategic priorities forward while complementing our culture and community growth." -Joel Shapiro, President of SIG. "We're thrilled to welcome these exceptional teams and their clients to Patriot as we expand our leadership in the region. They share our vision and drive for superior quality of service, making them excellent partners, We continue to search for passionate, driven and engaged agency partners like MacLeish, Depace, Focus, Crosslet, Herndon Carr, and Kolisch to share best practices and benefit from collaboration opportunities across Patriot's platform." -Matt Gardner, Founder and CEO of Patriot. About Patriot Growth Insurance Services Founded in 2019, Patriot is a growth-focused national insurance services firm that partners with employee benefits and property & casualty agencies across the United States. In its second year of operation, Patriot was ranked in the top-40 largest insurance brokers in the U.S. by Business Insurance. With over 1,350 employees operating in 110 locations across 19 states, Patriot's collaborative model delivers resources and strategic support to its agencies, whose leaders continue to operate with a high degree of autonomy in their local markets. Patriot creates true alignment with its partner agencies, and its operating philosophy fosters enhanced career opportunities for its dedicated and professional team. Patriot is backed by GI Partners and Summit Partners.

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