LIFE INSURANCE

Mercury Insurance Embraces Flexible Work Model with My Workplace

Mercury Insurance | November 19, 2021

Mercury Insurance Embraces Flexible Work Model with My Workplace
Beginning January 3rd, 2022, Mercury Insurance (NYSE: MCY) is rolling out Mercury's My Workplace, a new business model that will allow team members to choose where they want to work. It will give many of the company's team members the freedom to work from home, which may be anywhere in the United States, from the office, or a hybrid combination of both.

"Mercury Insurance has learned a lot about how our team members work and how they have taken care of our policyholders, themselves and their families during the past two years," said Heidi Sullivan Lopez, Mercury Insurance Vice President and Chief Human Capital Officer. "We want to empower them to be their best selves while also providing our customers with the best possible customer service, and we've learned that doesn't have to be from a corporate office."

Mercury team members quickly adapted to telecommuting during the COVID-19 pandemic, while still maintaining the company's high service standards.

"The world has changed and we're changing with it to meet the needs of our team members, customers and agents," said Sullivan Lopez. "This move will strengthen team member experiences and help us attract top talent while we continue to build an incredibly diverse workforce.

Mercury's My Workplace focuses on four areas that will make remote employment possible:

Strengthening Our Culture: Leadership will participate in learning sessions that will improve employee engagement in a digital environment.
Reimagining Our Spaces: Our offices will be transformed into collaboration spaces. Team members, whether at home or in office, will be supported with resources and equipment to further engage with fellow team members.
Communication and Collaboration: We will continue to develop resources and provide tips to enhance connections between fellow team members and customers.
Focusing on Wellbeing: Work-life balance will remain a core emphasis by helping team members achieve equity between personal and professional responsibilities.
About Mercury Insurance

Mercury Insurance (NYSE: MCY) is a multiple-line insurance carrier predominantly offering personal auto, homeowners, renters and commercial insurance through a network of independent agents in Arizona, California, Illinois, Nevada, New Jersey, New York, Oklahoma, Texas and Virginia, as well as auto insurance in Florida. Mercury writes other lines of insurance in various states, including business owners and business auto, landlord, home-sharing, ride-hailing and mechanical protection insurance.

Since 1962, Mercury has provided customers with tremendous value for their insurance dollar by pairing ultracompetitive rates with excellent customer service. Mercury has earned "A" ratings from A.M. Best and Fitch, as well as ranking highest in the J.D. Power 2021 U.S.

Spotlight

Heute wird sowohl im Privatleben als auch im Beruf ständige Vernetzung erwartet und benötigt. Da Telekommunikationsunternehmen häufig als Mobilfunk-, Festnetz-, Internetund Kabelanbieter auftreten und damit im Wesentlichen diese allgegenwärtige Vernetzung ermöglichen, werden sie zunehmend von Verbrauchern kritisch beäugt. Im di

Related News

CORE INSURANCE

Zywave Named in 2021 Now Tech Report as Large Established Digital Insurance Agency Platform

Zywave | January 05, 2022

Leading insurtech provider, Zywave, has been named as one of two large established vendors in the end-to-end solution functionality segment for digital insurance agency platform providers, according to Forrester's "Now Tech: Digital Insurance Agency Platforms, Q4 2021" report. The report overviewed 13 digital insurance agency platform providers based on market presence and functionality. Zywave is categorized as one of two large established vendors within the digital insurance agency platform space that were classified in the end-to-end solution functionality segment. "We are pleased to be named in this Forrester report, Over the past few years, Zywave has made significant investments in research and development, as well as in the acquisitions of new technologies. Today, we are proud of this recognition in the end-to-end provider functionality segment." -Eric Rentsch, Zywave senior vice president of product management. The Forrester report is a vital industry resource offering precise insights on the technology services that agencies can use to operate more efficiently. The report helps to assess the value digital insurance agency platforms can provide and further breaks them down by size and functionally, enabling businesses to make more informed decisions. A key benefit of Zywave's platform is the ability to scale to the needs of their customers, no matter their size and across personal lines, commercial lines and employee benefits. As an end-to-end solution, Zywave enables agencies and carriers to simplify digital transformation as a platform that offers marketing automation applications, integrated digital client experience software, employee mobile apps, insurance knowledge base toolkits, and distribution and compliance management offerings. About Zywave Zywave leads the insurtech industry, fueling business growth for its partners with cloud-based sales management, client delivery, content and analytics solutions. Zywave's all-in-one platform provides customizable, user-friendly options that enable insurance professionals to build a unique solution to fit their specific growth goals—their own Modern RevOps Machine. More than 15,000 carriers, agencies and brokerages worldwide—including all of the top 100 U.S. insurance brokerages—use Zywave solutions to enhance client services, achieve business growth and promote greater health, wellness, risk management and safety.

Read More

Patra Announces Availability of CertVault, all in one digital platform for Insurance Agencies

Cision PR Newswire | September 03, 2020

Patra, a leading provider of technology-enabled solutions for the insurance industry, is announcing the general availability of CertVault. CertVault, an all-in-one digital platform, provides significant value for insurance agencies seeking to modernize their certificate process, providing a more flexible and efficient customer experience for brokers, certificate holders, and insureds. CertVault enables agencies to embrace a paperless delivery workflow with enterprise-class security, performance, and scalability. Agency adoption of CertVault dramatically reduces cost, up to 50% savings, and certificate processing complexities experienced with print and mail delivery.

Read More

INSURANCE TECHNOLOGY

Accenture Named a Leader in the 2021 Gartner® Magic Quadrant™ for Life Insurance Policy Administration Systems, North America

Accenture | August 26, 2021

For the eighth consecutive time, Accenture has been named a Leader in the Gartner “Magic Quadrant for Life Insurance Policy Administration Systems, North America, for the Accenture Life Insurance and Annuity Platform. “We’re excited and believe that we were again recognized by Gartner for our advanced capabilities and deep industry expertise that are helping life and annuity carriers across North America accelerate their digital transformations and provide seamless experiences for customers and employees,” said Shay Alon, who leads Accenture’s Life and Annuity Products and Platforms business. “In our opinion, our positioning reflects how Accenture’s cloud-first approach is helping carriers combine technology and human ingenuity to bring new products to life and accelerate growth and innovation.” The report’s authors note, “As insurers focus on getting ready for the new normal or resetting for new market conditions, they must be adequately prepared with the right foundation for success. They go on to explain that “As life insurance CIOs execute against their modernization roadmaps, they should be aligning core system characteristics with those needed in what will be a very dynamic and fast-changing market.” ALIP is a robust and configurable cloud-native digital insurance platform that offers life insurance carriers and annuity providers advanced capabilities for product development, new-business development, underwriting, policy administration, claims and pay-out, underpinned by data analytics. It is available as an integrated suite of software with modules that can be implemented individually or as part of a broader migration strategy. *Gartner, Inc., “Magic Quadrant for Life Insurance Policy Administration Systems, North America,” Richard Natale, Rajesh Narayan, August 10, 2021. Gartner Disclaimer Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. Gartner and Magic Quadrant are registered trademarks of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved. About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 569,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.

Read More

Spotlight

Heute wird sowohl im Privatleben als auch im Beruf ständige Vernetzung erwartet und benötigt. Da Telekommunikationsunternehmen häufig als Mobilfunk-, Festnetz-, Internetund Kabelanbieter auftreten und damit im Wesentlichen diese allgegenwärtige Vernetzung ermöglichen, werden sie zunehmend von Verbrauchern kritisch beäugt. Im di