Milliman releases new versions of systems for P&C insurers

Milliman | July 27, 2020

Global consulting and actuarial firm Milliman has released version 2020b of its Arius reserve analysis systems for property and casualty insurers. The update provides significant enhancements to the products’ analytical capabilities and additions to their reporting and data-management tools.
The release adds new generalized linear modeling (GLM) capabilities that allow actuaries to better model and understand claim costs. GLM tools are especially useful when analyzing periods of inflationary pressure on the claims process or significant changes in claims handling within a company or throughout the industry, Milliman said.

Spotlight

Customers are now accustomed to digital-first interactions, with Gen-X in particular expecting a frictionless experience. As a result, brokers are having to rethink how they engage with customers in order to meet these expectations.

Increasing competition from a fast-changing industry – through consolidation and new independent digital-only providers – means they must improve customer satisfaction to stay in the game. Ultimately, broker business success relies on engendering long-term relationships with customers (and partners) based on trust.

Spotlight

Customers are now accustomed to digital-first interactions, with Gen-X in particular expecting a frictionless experience. As a result, brokers are having to rethink how they engage with customers in order to meet these expectations.

Increasing competition from a fast-changing industry – through consolidation and new independent digital-only providers – means they must improve customer satisfaction to stay in the game. Ultimately, broker business success relies on engendering long-term relationships with customers (and partners) based on trust.

Related News

RISK MANAGEMENT,INSURANCE TECHNOLOGY

AF Group Successfully Acquires AmeriTrust Group

AF Group and AmeriTrust Group | January 10, 2023

AF Group, a widely-acclaimed holding company, recently acquired AmeriTrust Group. The acquisition, which was first announced in April 2022 and now received regulatory approval, brings together two world-class, Michigan-based insurance organizations operating in the property and casualty market. Daniel J. Loepp, President and CEO of AF Group's parent company, Blue Cross Blue Shield of Michigan, commented, "Adding a trusted and respected company like AmeriTrust to the Blue Cross Blue Shield of Michigan enterprise is exceptional news for our organization." He further states, "We look forward to the expanded capabilities and talented team AmeriTrust will add to AF Group's industry-leading expertise in the property and casualty space, enabling greater service offerings to agents and customers." (Source: PR Newswire) The acquisition empowers AF Group to provide its customers with a broader range of products and services while solidifying its increasingly powerful position and standing in the market, which has grown tremendously over the last decade. Acknowledged for its financial strength as Ward's 50 company and A.M. Best's ‘A’ (excellent) rating, AF Group is also known for its award-winning people-first culture. "We could not be more pleased to welcome the AmeriTrust team to our organization," expressed Lisa Corless, President and CEO of AF Group. "The work and commitment of AmeriTrust associates has led to a very strong reputation in the industry, and we're excited to add their expertise and capabilities as we broaden our product offerings to the benefit of our partner agents and shared policyholders nationwide," she concluded. (Source: PR Newswire) About AF Group AF Group is a globally-known holding firm headquartered in Lansing (Michigan), whose affiliated insurance brands are premier suppliers of creative, specialist insurance solutions. Owing to the strength of AF Group and its brands, its customers have access to qualified insurance specialists as well as the support needed to keep prices low and workers safe. The dedicated and committed team at AF Group uses industry-leading best practices, analytics, and resources to manage risk and limit loss for its policyholders while growing relationships with its valued independent agent partners. About AmeriTrust Group, Inc. Based in Southfield (Michigan), the company is a highly acclaimed specialty, niche-focused commercial insurance underwriter and provider of insurance administration services in the commercial property and casualty insurance industry. AmeriTrust provides insurance solutions to a variety of trade, industry, professional associations, governmental entities, affinity groups, and independent agents. Carrier activities include six insurance firms that are licensed in all 50 states, both admitted and non-admitted.

Read More

CORE INSURANCE,AUTOMOBILE INSURANCE

Wejo and Ford Team Up to Expand End-to-End Insurance Offerings Across U.S.

Ford Motor Company and Wejo | November 30, 2022

Wejo Group Limited (NASDAQ: WEJO), a global leader in Smart Mobility for Good and cloud and software solutions for connected, electric and autonomous vehicle data, today announced the U.S. expansion of its insurance offering with Ford Motor Company. Insurance providers will be able to better understand driving behaviors through connected vehicle data and insights to support user-based intelligence for end-to-end insurance with the help of Wejo and Ford’s collaboration. This announcement comes after Wejo and Ford successfully launched the same program throughout Europe in June. “Expanding our joint capabilities with Ford in the U.S. enables mutual benefit to both policyholders and insurers as auto insurance companies leverage connected vehicle data for good, We’re excited to embrace the estimated $1.7 billion by 2030 total addressable user-based insurance market in the U.S. by working with vehicle OEMs to help insurance providers leverage actionable data insights. Our expanded partnership with Ford for end-to-end insurance is a significant step toward reinventing auto insurance for a smarter, safer future.” -Richard Barlow, founder and CEO of Wejo When this offering is available, with customer consent, connected vehicle data can be used to establish usage-based vehicle insurance policies that reward customers based on their driving behaviors. This data can help the vehicle insurance industry better validate customer supplied details, identify and minimize insurance fraud, offer more accurate dynamic pricing models, and reduce risks for safer journeys and less stress on policymakers and customers. We are excited to expand our insurance data services relationship with Wejo into the U.S. market, Connected vehicle data allows insurance providers to better understand driving behaviors which can result in discounts to policy holders and ultimately help reduce the total cost of vehicle ownership for our customers,said Amy Graham, Services Marketing director at Ford Motor Company. This agreement focuses on using defined data sets created for end-to-end insurance in the U.S. Wejo’s broad range of capabilities and experience in interpreting documented and real-time connected vehicle data, including over 79 billion journeys to date collected from approximately 18 million connected vehicles in the U.S., creates an opportunity to help insurance companies globally deliver the next generation of auto insurance to further its promise of data for good. About Ford Motor Company Ford Motor Company (NYSE: F) is a global company based in Dearborn, Michigan, that is committed to helping build a better world, where every person is free to move and pursue their dreams. The company’s Ford+ plan for growth and value creation combines existing strengths, new capabilities and always-on relationships with customers to enrich experiences for and deepen the loyalty of those customers. Ford develops and delivers innovative, must-have Ford trucks, sport utility vehicles, commercial vans and cars and Lincoln luxury vehicles, as well as connected services. Additionally, Ford is establishing leadership positions in mobility solutions, including self-driving technology, and provides financial services through Ford Motor Credit Company. Ford employs about 176,000 people worldwide. About Wejo Wejo is a global leader in Smart Mobility cloud and software solutions for connected, electric, and autonomous vehicle data, revolutionizing the way we live, work and travel by transforming and interpreting historic and real-time vehicle data. The Company enables Smart Mobility for Good™ products and services by organizing trillions of data points from approximately 20 million vehicles and more than 85 billion journeys globally, across multiple brands, makes and models, and then standardizing and enhancing those streams of data on a vast scale. Wejo partners with ethical, like-minded companies and organizations to turn that data into insights that unlock value for consumers. With the most comprehensive and trusted data, information and intelligence, Wejo is creating a smarter, safer, more sustainable world for all. Founded in 2014, Wejo employs approximately 300 people and has offices in Manchester in the UK and in regions where Wejo does business around the world.

Read More

CORE INSURANCE

Utah Business Insurance Company Wins Award for “Data and Analytics Innovator of the Year” at Excellence in Insurance Innovation, Sponsored by Insurity

Insurity and Utah Business Insurance Company | November 10, 2022

Insurity, a leading provider of cloud-based software for insurance carriers, brokers, and MGAs, today announced that Utah Business Insurance Company (UBIC) is the recipient of the “Data and Analytics Innovator of the Year” award at Excellence in Insurance Innovation. The Excellence in Insurance Innovation awards ceremony took place in Las Vegas. It recognized the outstanding performances of P&C organizations in categories including exceptional policyholder service, digital transformation, and excellence in data and analytics. UBIC is a monoline workers’ compensation carrier that serves roofers, framers, and excavators, and it needed to be strategic in how it deployed resources in a traditionally high-risk sector. They effectively navigated these complexities using Insurity Predict’s real-time predictive insights and data consortium to process a significantly higher volume of submissions. “UBIC is a data-driven company, and we have fostered a culture around predictive modeling thanks to the ease of using Insurity Predict, We brought the Insurity Predict model into play just a few years ago, transforming how we do business. We went from running loss control on every risk to deploying our resources across submissions more intelligently. Instead of spending time servicing every account the same way, we now tailor these experiences for our policyholders based on the predictive risk scores.” -Tyler Nielsen, Chief Operating Officer at UBIC One of the ways UBIC innovated with this model was by extracting the data from the Insurity Predict system and integrating it with their business intelligence platforms. This way, everyone from the underwriters to loss control to customer service has access to this data in their reports. The sheer volume of data that insurance organizations have can overwhelm and make it difficult to write new business and quickly make the right underwriting decisions, Using the Insurity Predict Model, UBIC has made strides in leveraging predictive data and analytics to manage their risk portfolio better, giving them the ability to assess risk much more quickly and accurately over the long term,said Sylvester Mathis, Chief Insurance Officer at Insurity. About Insurity Insurity is a leading provider of cloud-based software for insurance carriers, brokers, and MGAs. Insurity is trusted by 15 of the top 25 P&C carriers and 7 of the top 10 MGAs in the US and has over 400 cloud-based deployments. Through its best-in-class digital platform and with unrivaled industry experience and the industry’s most robust analytics offerings, Insurity is uniquely positioned to deliver exceptional value, empowering customers to focus on their core businesses, optimize their operations, and provide superior policyholder experiences. Insurity is a portfolio company of GI Partners and TA Associates. About Utah Business Insurance Company Based in South Jordan, Utah, UBIC has become an insurance industry leader in workers' compensation. UBIC is dedicated to meeting the needs of its agents and policyholders with a strong emphasis on providing outstanding customer service and results-oriented risk management programs.

Read More