Motor insurance enjoys its best year since 1985

insurancebusinessmag | June 14, 2019

If you think of motor insurance like the Formula 1 World Championships, 2018 would be laps ahead of the competition right now.In 2018, the UK motor insurance market enjoyed a massive year, its best since 1985 in fact, when EY first started recording figures on the industry. Tony Sault (pictured), UK general insurance market lead at EY, said that everyone in the industry would be very pleased with the results given there was a Net Combined Ratio (NCR) of 94.8% for the year.Its only the third time its had two years of profit, year after year, but its the highest weve seen for 33 years. So, its a record year,Sault said.

Spotlight

Digital technology destroys value. That might sound counterintuitive given the extent to which it can make business systems more efficient and companies are urged to embrace its many possibilities. Yet new McKinsey research shows that although digital technology propels some companies to become clear market winners, for many more its impact depletes corporate earnings and the overall value of an industry. Consumers, not companies, are often the ultimate winners. So it is likely to be in insurance. For a long time, the traditional insurance business model has proved to be remarkably resilient. But it too is beginning to feel the digital effect. It is changing how products and services are delivered, and increasingly it will change the nature of those products and services and even the business model itself. We firmly believe that opportunities abound for incumbent insurance companies in this new world. But they will not be evenly shared. Those companies that move swiftly and decisively are likely to be those that flourish. Those that do not will find it increasingly challenging to generate attractive returns.

Spotlight

Digital technology destroys value. That might sound counterintuitive given the extent to which it can make business systems more efficient and companies are urged to embrace its many possibilities. Yet new McKinsey research shows that although digital technology propels some companies to become clear market winners, for many more its impact depletes corporate earnings and the overall value of an industry. Consumers, not companies, are often the ultimate winners. So it is likely to be in insurance. For a long time, the traditional insurance business model has proved to be remarkably resilient. But it too is beginning to feel the digital effect. It is changing how products and services are delivered, and increasingly it will change the nature of those products and services and even the business model itself. We firmly believe that opportunities abound for incumbent insurance companies in this new world. But they will not be evenly shared. Those companies that move swiftly and decisively are likely to be those that flourish. Those that do not will find it increasingly challenging to generate attractive returns.

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INSURANCE TECHNOLOGY

Westland Insurance Acquires Digital Brokerage Nuera Insurance

Westland Insurance | July 09, 2021

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INSURANCE TECHNOLOGY

Sedgwick acquires Temporary Accommodations

Sedgwick | November 22, 2021

Sedgwick, a leading global provider of technology-enabled risk, benefits and integrated business solutions, announced it has acquired Temporary Accommodations, which provides high-quality, temporary housing and related services to displaced policyholders. As part of this strategic transaction, Temporary Accommodations joins Sedgwick's property Americas division and further builds on the company's end-to-end claims services from intake to field adjusting to temporary housing to building repairs, with solutions that enable insurers to fully support their policyholders. Founded in 1996 and headquartered in Atlanta, Temporary Accommodations locates temporary housing options for displaced insurance policyholders and helps to manage additional living expenses during home insurance claims following fire, water, wind and storm damage and emergency evacuations. As one of the largest providers of claims-related housing services, Temporary Accommodations focuses on cost management and stress reduction for a better customer experience, negotiating preferential housing and hotel rates and reducing insurers' indemnity spend. "The Temporary Accommodations team is well-known by insurance professionals and homeowners for their dedication to service and solutions for displaced homeowners, They are often on the front lines when disaster strikes, providing care and comfort to displaced families. Temporary Accommodations is a natural fit with the Sedgwick team, and joining forces will allow us to work together to support the entire claims journey and recovery process. We look forward to this partnership and to providing clients with end-to-end property claims solutions." - Steve Powell, Sedgwick executive vice president. "Our company grew from humble entrepreneurial roots into one of the largest providers of temporary housing services in the insurance space. Joining an industry leader like Sedgwick will take our work to the next level, Moreover, our 'TA cares' motto perfectly aligns with Sedgwick's 'caring counts' philosophy. TA's mission has always been to operate with unsurpassed empathy, integrity, service and attention to detail, and we will continue to do so as part of the Sedgwick family." - Aaron Wilson, founder, president and CEO of Temporary Accommodations. About Sedgwick Sedgwick is a leading global provider of technology-enabled risk, benefits and integrated business solutions. The company provides a broad range of resources tailored to our clients' specific needs in casualty, property, marine, benefits, brand protection and other lines. At Sedgwick, caring counts; through the dedication and expertise of more than 27,000 colleagues across 65 countries, the company takes care of people and organizations by mitigating and reducing risks and losses, promoting health and productivity, protecting brand reputations, and containing costs that can impact the bottom line. Sedgwick's majority shareholder is The Carlyle Group; Stone Point Capital LLC, Caisse de dépôt et placement du Québec (CDPQ), Onex and other management investors are minority shareholders.

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LIFE INSURANCE

Atidot & Health Gorilla Announce a Strategic Partnership Transforming the Process of Onboarding and Customer Retention in the Life Insurance Industry

Health Gorilla | October 01, 2021

Atidot, the next-generation AI and predictive modeling platform for understanding policyholder needs, and Heath Gorilla, the leading provider of healthcare data, have announced a strategic partnership focused on providing data access and management tools that life insurers use to overhaul their customers' journey from underwriting to portfolio management. The partnership will improve the experience of Atidot's life insurance customers during key stages of their journey. Health Gorilla's access to and connectivity with health and wellness data sources, coupled with Atidot's proprietary technology to understand and predict policyholder needs and preferences, will allow top insurers to engage, measure, and proactively manage risks of their new and existing business. Atidot is a Silicon Valley startup that provides a data-driven platform for life insurers, powered by AI, machine learning, and predictive analytics. Health Gorilla, the largest aggregator of health data in the United States and Latin America, securely provides life insurance underwriters with HIPAA-compliant, permission-based access to streamlined health data through its FHIR-based clinical data APIs allowing insurers to make more informed decisions when assessing underwriting risks. Atidot is pleased to partner with Health Gorilla in the life insurance space to provide a complete view of the customer-driven opportunities we see in this business, Health Gorilla's data is a crucial piece of the puzzle. Together we are capable of transforming the insurer's ability to maximize the value and provide additional benefits for their customers. - Dror Katzav, Founder and CEO of Atidot. We are excited to partner with Atidot and support the life insurance industry as we expand our product offering for life insurance customers, This creates a strong market relationship for two transformational organizations who together can streamline and improve how new business is underwritten and managed - placing the customer first. - Steve Yaskin, CEO and Co-founder of Health Gorilla. About Health Gorilla Health Gorilla is a secure interoperability platform that allows insurers to completely streamline and scale how medical records are retrieved and analyzed. Through the Health Gorilla platform, insurers leverage structured, complete medical records into their internal solutions to inform risk assessments, streamline underwriting workflows, and enhance the policyholder experience. About Atidot Atidot is a cloud-based, SaaS platform tailored specifically to the needs of the life insurance industry, which uses artificial intelligence, machine learning and predictive analytics to enable life insurers to make data-driven business decisions.

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