Munich Re Automation Solutions on the rise of the insurtech sector

Munich Re | March 09, 2020

The rapid ascension of the global insurtech sector has been incredible to watch and is showing no signs of slowing down. The development of these businesses, the best of which seamlessly blend innovative solutions with traditional products, has marked a make-or-break moment for the insurance industry, which has traditionally been viewed as slow to embrace change that is not necessitated by regulation. Executive vice president for EMEA at Munich Re Automation Solutions, Paul Donnelly (pictured), recently spoke with Insurance Business to give an overview of how digital transformation is impacting the insurance sector. “Insurance has long been viewed as the most conventional [branch] of the financial services sector,” he said. “Risk-averse in nature, it has only begun to approach digital innovation relatively late in the game.”

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Why do Consumers Leave Their Insurer? In this talk, Isabelle Conner (Chief Marketing & Customer Officer at Generali) shared why customer engagement is important. The insurance industry is undergoing a lot of change and increasing its customers' touchpoint is on top of that list.

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CORE INSURANCE

Liberty Mutual Insurance Joins MIT-led Global Alliance on Innovation to Combat Climate Change

Liberty Mutual Insurance | August 03, 2022

Liberty Mutual Insurance today announced its membership to the MIT Climate and Sustainability Consortium (MCSC), supporting the acceleration and implementation of large-scale, real-world solutions to address climate change. Liberty Mutual joins 17 other member companies in the Consortium's efforts to inspire transformative climate progress across industries and the globe. We believe collaboration is a critical component to combatting climate change, As an insurer we continually see and learn more about climate change, and we're eager to bring this knowledge to MCSC and help advance the Consortium's important, urgent work, said Liberty Mutual Chief Sustainability Officer Francis Hyatt, who will serve on MCSC's industry advisory board. Liberty Mutual will participate in several workstreams that support MCSC's key objectives: To accelerate the introduction of large-scale, feasible solutions to address the threat of climate change. To advance proposals regarding sustainability opportunities, training for innovators, regulatory policies, and the development of business models across sectors. To catalyze links between academic innovations and commercial scalability. To materialize sustainable practices that are action-oriented and incorporate social justice, economic equity, and respect for the environment. "We are excited to welcome Liberty Mutual to the MIT Climate and Sustainability Consortium and look forward to the perspective and expertise they bring from the insurance and risk management industry, Liberty Mutual will contribute to the dialogue and solutioning currently underway within the Consortium." -Jeremy Gregory, PhD, Executive Director of the MCSC As two renowned organizations in Massachusetts, Consortium membership is just the latest step in Liberty Mutual's long-standing relationship with MIT. In 2019, Liberty Mutual launched an artificial intelligence research collaboration with MIT Quest for Intelligence, is a member of the MIT Industrial Liaison Program, and is one of the founding members of the MIT Mobility Initiative. About Liberty Mutual Insurance At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow. In business since 1912, and headquartered in Boston, today we are the sixth largest global property and casualty insurer based on 2021 gross written premium. We also rank 78th on the Fortune 100 list of largest corporations in the U.S. based on 2021 revenue. As of December 31, 2021, we had $48.2 billion in annual consolidated revenue. We employ over 47,000 people in 29 countries and economies around the world. We offer a wide range of insurance products and services, including personal automobile, homeowners, specialty lines, reinsurance, commercial multiple-peril, workers compensation, commercial automobile, general liability, surety, and commercial property.

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INSURANCE TECHNOLOGY

InsurTech EasySend strengthens in Japan by establishing a Japanese entity in order to accelerate digitization within the Japanese financial industry

EasySend | June 13, 2022

EasySend Ltd. (Headquarters: Israel, CEO & Co-Founder: Tal Daskal, "EasySend"), an InsurTech company supporting the digitalization of the insurance and financial industries, has established a Japanese entity, EasySend Godo Kaisha in Tokyo. With Kazuyo, Yamashita as Director of Business Development in Japan, EasySend will further expand its customer base and partner companies in Japan and promote the digitalization of the financial industry in Japan including insurance companies and banks by leveraging its knowledge and experience in the global market, while addressing Japanese laws and market needs such as privacy data and security. The importance of digitalization is widely recognized in the insurance and financial industries, with strategies to simplify, accelerate, and automate business processes. Driven by Covid 19, the industry has also been rapidly strengthening non-face-to-face channels and digitizing and automating administrative procedures of various forms in paper and PDF, contract processing and payment claims. EasySend meets the needs of these insurance companies and financial institutions by providing a no-code development platform that does not require programming expertise. In particular, EasySend supports digitization by streamlining customer data intake and automating workflows that previously required paper forms into web forms and workflows in a short period of time and at a low cost. EasySend's platform has already been implemented by dozens of insurance companies and banks in Europe, the U.S., and Israel. In Japan, EasySend's platform has been implemented by Sompo Japan Insurance Inc. Toppan Forms Co., Ltd. has also signed a distributor agreement. EasySend's platform allows non-system developers to quickly and easily develop systems with intuitive drag-and-drop operations and simple configuration, reducing a company's five-year digital transformation plan to just three months, speeding service delivery, reducing system development and operations costs and improving customer services, resulting in the increase in the revenue. It also leverages a cloud-based, no-code builder that leverages third-party integrations, and analytics to address increasingly diverse and complex customer needs, giving it a competitive advantage over its competitors. EasySend also connects to Salesforce CRM to pre-populate fields, collect electronic signatures, initiate journeys, and optimize results. Enterprises can initiate the digital process through their website, email, SMS or CRM and the customers can start the process from any device, at any place or time. EasySend's platform keeps personal and corporate information secure with strict security measures that comply with Japanese and international standards. The establishment of EasySend's presence in the important Japanese market will allow us to build relationships with many companies, including Japanese insurance companies and financial institutions. EasySend is a digitalization expert in the insurance and financial industries. EasySend shortens sales cycles, reduces manual work, and increases brand loyalty." Tal Daskal, EasySend's CEO. By using EasySend, we are smoothly digitizing our traditional paper-based operations without major changes to our workflow. The file upload function, check boxes, electronic signatures, and other useful tools have made implementation easy. We also feel that intuitive operations such as copy and paste and drag and drop allow us to develop sophisticatedly designed web flows without advanced digital skills." Akiyuki Matsuda, Data Business Group, DX Promotion Department, Sompo Japan Insurance Inc. About EasySend EasySend is a no-code platform that empowers organizations to transform complex forms, customer data intake and signature collection processes into easy digital experiences. By collecting customer data and signatures in a way that seamlessly integrates into internal systems and processes, EasySend empowers organizations to automate workflows and streamline customer interactions.

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LIFE INSURANCE

Chubb Acquires Cigna���s Life and Non-Life Insurance Companies in Asia Pacific

Chubb | July 04, 2022

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