New report on state of insurance rating during COVID-19 released

Insurance Business America | April 29, 2020

The coronavirus outbreak has had an impact on the business coming through insurance agencies and carriers over the past month, with the week of April 13 specifically seeing quoting volumes 34% below expectations, according to Insurance Technologies Corporation’s (ITC) latest “State of Insurance Rating COVID-19 Weather Report.” However, as stimulus checks hit Americans’ bank accounts throughout the week, Tuesday’s quoting volume increased by 35% to come in at 28% below expectations while the rest of the week averaged 17% below expected quoting volumes. The last four weeks of ITC’s weather reports on insurance rating have revealed a few key trends about quoting volumes.

Spotlight

The health insurance sector stands apart from Life or P&C insurance because of its unique model and number of stakeholders. Its challenges are sector specific: a fragmented ecosystem, margin pressures, regulatory uncertainty, and disjointed data access for stakeholders. However digital tools and data analytics appear to be addressing some of these long-time challenges.

Spotlight

The health insurance sector stands apart from Life or P&C insurance because of its unique model and number of stakeholders. Its challenges are sector specific: a fragmented ecosystem, margin pressures, regulatory uncertainty, and disjointed data access for stakeholders. However digital tools and data analytics appear to be addressing some of these long-time challenges.

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INSURANCE TECHNOLOGY

Great American Insurance Group’s PolicySweet® Introduces Coverage for Home-Based Businesses

Great American Insurance Group | September 20, 2021

Great American Insurance Group is pleased to announce a new product offering through PolicySweet®, its end-to-end online experience for small business customers. PolicySweet, which allows small business owners to research, shop, quote and purchase insurance online, is expanding its coverage to include HomeHQSM, a policy designed for home-based businesses to provide coverage for business liabilities that a homeowners or renters policy does not typically include. A HomeHQ policy can protect at-home businesses and their owners from the unexpected. Our research indicates that most home-based businesses do not have insurance. HomeHQ is an affordable, easy-to-purchase option for home entrepreneurs, giving them peace of mind that their operations are covered for the most common risks. - Rich Suter, Divisional President, Great American Alternative Markets. HomeHQ coverage from PolicySweet is designed for home-based businesses with four or fewer employees, and includes the following coverage: Business Liability Insurance: It may protect against third-party bodily injury, associated medical costs and legal claims filed against your business. Business Property Insurance: It could protect your business from loss due to fire, wind and more. Property liability insurance replaces business property caused by a covered loss. Business Stock Insurance: It may cover the cost of replacing business inventory or merchandise in the event that it is lost, stolen or damaged. About Great American Insurance Group Great American Insurance Group’s roots go back to 1872 with the founding of its flagship company, Great American Insurance Company. Based in Cincinnati, Ohio, the operations of Great American Insurance Group are engaged primarily in property and casualty insurance, focusing on specialty commercial products for businesses. Great American Insurance Company has received an “A” (Excellent) or higher rating from the A.M. Best Company for more than 110 years (most recent rating evaluation of “A+” (Superior) affirmed January 28, 2021. The members of Great American Insurance Group are subsidiaries of American Financial Group, Inc. (AFG), also based in Cincinnati, Ohio. AFG’s common stock is listed and traded on the New York Stock Exchange under the symbol AFG.

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RISK MANAGEMENT

Polly and National Automotive Experts/NWAN Announce New Partnership

Polly | March 03, 2022

Polly (formerly known as DealerPolicy), the leading insurance marketplace for automotive retail, today announced a new strategic partnership with National Automotive Experts (NAE) and NWAN, a national provider and administrator of finance and insurance (F&I) products and dealer reinsurance programs. Together, the two companies will deliver Polly's innovative, cost-saving insurance platform to NAE/NWAN's network of dealers across the country. Polly's platform revolutionizes the car-buying process, bringing together insurance and automotive retailing to enable a more holistic car buying experience for consumers. On average, Polly customers who report savings save $64 per month on their automotive insurance. These savings empower customers to reinvest in additional F&I product offerings, giving dealers more profits as a result. Dealers within Polly's network report an average increase of 44 percent in their back-end gross. "NAE/NWAN is a trailblazer in the industry, and renowned for their commitment to providing an outstanding mix of F&I products that set their dealer partners up for success and profitability, These are core values that our companies share. As we realize our vision of transforming the car buying experience, we couldn't be more pleased to be partnering with NAE to provide our automotive insurance platform to dealers and car buyers within their network." -Travis Fitzgerald, Co-Founder and CEO of Polly. "Polly provides a solution to a massive void in the industry. This has been needed for years, Their solution improves the customer experience at the dealer level and provides multiple revenue streams which we have seen firsthand with our clients." -Cliff Childers, National Business Development Manager of National Automotive Experts/NWAN. "The Polly program has allowed my team to go out in the market and get our foot in the door at a dealership where we have not had a relationship, The launch is simple, and the online system is easy to use. This has also allowed us access to the dealer principal which then in turn allows us the opportunity to propose new products into the dealership." -David Tralongo, President of Holcomb & Associates. About Polly Polly: About Polly Polly is the most trusted and complete digital insurance marketplace for automotive retailers and their valued customers. The company's innovative mobile technology enables car-buyers to view multiple insurance quotes and immediately purchase online and/or connect with licensed insurance agents to complete the process. With an exclusive combination of partnerships among premier automotive retailers and data providers, an industry-best insurance carrier network, and access to Polly Insurance licensed agents, Polly is recognized for its place at the forefront of Insurtech. Polly Insurance is a licensed insurance agency with licenses to operate in the lower 48 states.

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INSURANCE TECHNOLOGY

Branch Insurance Partners with Snapsheet Claims Platform to Accelerate the Claims Experience

Snapsheet | August 18, 2021

Snapsheet, the pioneer of virtual appraisals and an emerging leader in cloud-native claims management software, today announced that Branch Insurance, the first insurer to offer instantly-bundled home and auto insurance, selected Snapsheet Claims software to deliver the modern claims experience to its rapidly-growing community. By leveraging innovative technology, Branch has made the insurance-buying process quicker and easier than ever before. Using just a few pieces of information, Branch created a way to instantly bundle home and auto insurance. This technological superpower enables the insurtech to provide a frictionless experience and even offer insurance through its partners in the mortgage, home building, auto, and home security industries. Branch now looks to extend that same ease, speed, and convenience to its claims process, with the goal of delivering a seamless, digitally-driven member experience. "We recognize that our members increasingly prefer digital-first experiences. With Snapsheet's technology, we are providing our members with enhanced capabilities, increased transparency into the claims process, and, above all, a delightful claims experience," said Charlie Wendland, Head of Claims at Branch. "The automation and flexibility powered by Snapsheet's software provides our claims team with tremendous efficiency and relieves them of administrative tasks so they can spend more time helping our members when they need us most." Snapsheet's SaaS platform provides all the tools required for fully digitized, end-to-end claims management in one system—from the automated assignment of work, to optimized digital communications to effective workload management to digital payments and settlement—driving speed and results for insurers. With Snapsheet Claims, customers can harness the true power of data and automation to make better, faster claims handling decisions, improve agility and increase profitability. Snapsheet Claims software seamlessly integrates with modern, legacy, or multiple core systems with business line configurations to support multiple brands. "A fast-growing startup and a pioneer in bundled insurance, Branch Insurance is part of a new class of digital insurance companies that leverages innovative tech to enhance the customer experience," said Andy Cohen, President and Chief Operating Officer of Snapsheet. "We are proud to equip Branch Insurance, along with our clients across the globe, with a platform that allows them to build a claims operating model for the digital world." About Snapsheet Snapsheet is the pioneer in virtual appraisals and a leader in cloud-native claims management software, enabling the most innovative claims organizations to deliver the best experiences for customers. With a focus on engagement, digitization, and intelligent automation, Snapsheet provides unmatched software and processes to improve customer experience, drive greater organizational agility, and deliver transformational benefits through its Snapsheet Cloud software suite and Appraisal Services offerings. Snapsheet leads the industry in claims innovation including the deployment of the fastest digital auto insurance claims process in the United States. As a trusted innovation partner, Snapsheet works with more than 125 clients, including many of the largest insurance carriers, third-party administrators, MGAs, insurtechs and sharing economy disruptors. About Branch Insurance Branch Insurance is on a mission to make insurance more accessible and affordable for everyone by tapping into the power of community. Utilizing innovative technology, Branch has made bundling home and auto insurance online quicker and easier than ever before. Branch was founded in 2017 by insurance veteran Steve Lekas and tech entrepreneur Joe Emison, and is headquartered in Columbus, Ohio. Branch is underwritten by the Branch Insurance Exchange and General Security National Insurance Company (GSNIC) and backed by SCOR SE, all A-rated insurance entities.

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