Revealed: UK’s top car insurance providers for customer satisfaction

Insurance Business America | April 01, 2019

If results of a new survey by an independent motor insurance comparison website are anything to go by, it looks like NFU Mutual is doing something right when it comes to making its customers happy. Based on responses from 9,761 participants of which 8,196 are UK car insurance policyholders, NFU Mutual emerged as the best rated motor insurance provider in the country in terms of overall customer satisfaction. This was measured using ratings for areas such as ease of purchase and claims experience. Here are the rated insurers, which each had a sample of more than 150 purchasers, and their corresponding customer satisfaction score: NFU Mutual – 94% LV= – 89%, Tesco Bank – 86%, Churchill – 85%, Aviva – 85%, Direct Line – 85%, Saga – 82%, AXA – 81%, Esure – 81%, Admiral – 79%, Hastings Direct – 78%. Tracy Miller of mustard.co.uk believes the poll, conducted in January and February 2019, indicates that customers place a great deal of importance on the service they receive, particularly when it comes to making a claim, the moment of truth for any insurance policy.

Spotlight

Al trabajar con clientes del sector jurídico, hemos visto que los equipos estructuran sus plataformas de mensajería de diversas maneras: algunas más eficientes que otras. A continuación, compartiremos cuatro de los mejores sistemas que hemos visto y la manera de asegurarse de que las esté aprovechando al máximo. Además, con solu

Spotlight

Al trabajar con clientes del sector jurídico, hemos visto que los equipos estructuran sus plataformas de mensajería de diversas maneras: algunas más eficientes que otras. A continuación, compartiremos cuatro de los mejores sistemas que hemos visto y la manera de asegurarse de que las esté aprovechando al máximo. Además, con solu

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Verisk launches EV Database for UK and Irish motor insurance markets

Verisk | October 17, 2022

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CORE INSURANCE

Farm Bureau Mutual Insurance Company of Idaho Selects Guidewire Cloud to Deliver More Value for Business Growth

Farm Bureau Mutual Insurance Company of Idaho | October 14, 2022

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Aspida and Insurance Technologies | October 11, 2022

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