Robots and AI bring new risks and opportunities

Insurance Business America | April 26, 2019

As the world increasingly embraces automation, it forces underwriters to adapt to a new risk environment. However, insurers themselves are leveraging the capabilities of artificial intelligence (AI) to remain competitive, improve processes, and increase efficiency, according to two new reports from Lloyd’s. The first report is titled ‘Taking control: artificial intelligence and insurance’ and was published in cooperation with the University of Surrey. It analyses the associated risks of AI implementation as well as the potential for AI to help insurers improve their operations. The report identified four risk areas for AI: trust and transparency, ethics, security, and safety. As AI becomes more complex, cyber breach impacts are more likely to become larger. Meanwhile, ambiguity and legal uncertainty is contributing to unanswered questions around who is ultimately liable when something does go wrong.

Spotlight

We live in a digitally infused world with the flexibility to combine data to generate insights for insurers to act upon quickly and inexpensively. IBM has the capability to enhance your data with cognition to help drive greater customer engagement with better risk assessment and mitigation. Discover the differentiating combinations of the Internet of Things (IoT), analytics, cognitive computing and critical weather data to drive business results.

Spotlight

We live in a digitally infused world with the flexibility to combine data to generate insights for insurers to act upon quickly and inexpensively. IBM has the capability to enhance your data with cognition to help drive greater customer engagement with better risk assessment and mitigation. Discover the differentiating combinations of the Internet of Things (IoT), analytics, cognitive computing and critical weather data to drive business results.

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AUTOMOBILE INSURANCE

Lemonade Completes Acquisition of Metromile

Lemonade, Metromile | August 01, 2022

Lemonade (NYSE: LMND), the insurance company powered by AI and social impact, today announced the closing of the acquisition of car insurance provider Metromile. Metromile shareholders received 7.3 million LMND shares, while Lemonade received a business with over $155m in cash, over $110m in premiums, an insurance entity licensed in 49 states, and a team unsurpassed in harnessing precision data for auto insurance. “We launched Lemonade Car a few months ago, and believe it’s the most delightful product on the market. We also believe auto insurance is challenging for newcomers and disadvantaged by a lack of data which is why we bought Metromile,” said Shai Wininger, Lemonade co-CEO and cofounder. “We launched Lemonade Car a few months ago, and believe it’s the most delightful product on the market. We also believe auto insurance is challenging for newcomers and disadvantaged by a lack of data which is why we bought Metromile,” said Shai Wininger, Lemonade co-CEO and cofounder. “For ten years, Metromile’s intricate sensors monitored billions of miles of driving, while their AI cross-referenced this data with hundreds of thousands of claims, to accurately score each tap of the brake and turn of the wheel. We believe that adding these models into the Lemonade Car platform will make the most delightful car insurance also the most competitive, precise, and fair. That’s why we’re so excited to welcome Metromile into the Lemonade family.” Most Metromile employees will transition to roles at Lemonade, and Metromile CEO, Dan Preston, has assumed the role of Senior Vice President of Strategic Initiatives. “It’s hard to imagine a better home for Metromile than Lemonade. While Metromile was at the forefront of using big data and AI in car insurance, Lemonade forged a parallel path for several complementary lines of insurance. That makes for a powerful combination,” said Dan Preston, SVP Strategic Initiatives, Lemonade. “The upshot is that Metromile’s mission to connect the world to personalized insurance receives a big boost today. While the Metromile brand will sunset over time, its promise to consumers will be realized bigger, better, and sooner now that we’ve joined forces.” The Metromile app and brand will continue in-market until all customers can be seamlessly transitioned to the Lemonade app and brand. Metromile common stock will cease trading on NASDAQ today. About Lemonade Lemonade offers renters, homeowners, car, pet, and life insurance. Powered by artificial intelligence and social impact, Lemonade’s full stack insurance carriers in the US and the EU replace brokers and bureaucracy with bots and machine learning, aiming for zero paperwork and instant everything. A Certified B-Corp, Lemonade gives unused premiums to nonprofits selected by its community, during its annual Giveback. Lemonade is currently available in the United States, Germany, the Netherlands, and France, and continues to expand globally.

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INSURANCE TECHNOLOGY

OpenSpace Collaborates with Shepherd to Provide Qualified Construction Customers with Lower Insurance Premiums

OpenSpace | June 23, 2022

OpenSpace, the global leader in 360° Jobsite capture and AI-powered analytics, announced a new collaboration with Shepherd, a commercial insurance provider for the construction industry, today. Based on their usage, OpenSpace customers will have access to the Casualty Pro excess liability insurance offering, which provides qualified contractors with underwriting credits and improved coverage on their Shepherd insurance policies. In addition, the simple-to-use Capture product from OpenSpace thoroughly documents the site, assisting in resolving disputes and speeding up claims processes. As a result, customers who use OpenSpace typically have a lower risk profile due to their ability to detect potential safety issues and costly errors before they occur. We view the application of jobsite capture as one of the most exciting frontiers in construction risk management, and OpenSpace is the clear category leader, Our partnership allows customers to benefit from their OpenSpace usage by introducing data from the platform as a new category in our underwriting approach. Our fundamental belief is that contractors who leverage technology to be safer deserve to be rewarded by their insurance providers." Shepherd's CEO and co-founder Justin Levine. Builders use OpenSpace Capture to attach a consumer 360° camera to their hardhat and walk around the site as they usually would. Once the video from the walk is uploaded to the cloud, OpenSpace's computer vision technology stitches the images together and pins them to the floor plan, resulting in a reliable visual record of site status. The site's image map, powered by the company's Vision Engine, is typically ready to view about 15 minutes after upload. Better site documentation fosters stronger stakeholder collaboration, reduces the need for project managers to travel to the site, provides a historical record of progress, and can lower insurance premiums.

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CORE INSURANCE

Liberty Bankers Insurance Group Launches Agent Portal

Liberty Bankers Insurance Group | August 02, 2022

Liberty Bankers Insurance Group, a nationally recognized provider of life, health, and financial products, today announced the launch of an Agent Portal for its Home Service, PreNeed, and Supplemental Health lines of business. "Combining our high-touch, personalized service with a robust online Agent Portal, the LBIG team is available for support when agents need it, We are pleased to introduce a new way for our agents to engage with the LBIG team to grow and manage their business." - Marty Martin, President at Liberty Bankers Insurance Group. With LBIG's Agent Portal, contracted agents have online access to relevant information, resources, and reports that they need to manage their LBIG book of business. The site provides easy access to agent and client information including policies, documents, reporting, commissions, and product specifications. LBIG's Agent Portal simplifies the way our agents do business, In this competitive marketplace, data visualization is critical to thriving and our new Agent Portal gives our agents the tools to better understand their client portfolio.said David Kessler, senior vice president of technology at Liberty Bankers Insurance Group. The Agent Portal features a dynamic dashboard that provides secure access to key performance indicators and metrics for an agent's business and downline agents. At LBIG, we strive to meet agents' digital needs, Whether working from home, the office, or the road, the Agent Portal is right at your fingertips allowing agents to quickly and efficiently access information related to their clients and business.said Brian Clark, chief marketing officer at Liberty Bankers Insurance Group. Liberty Bankers Insurance Group plans to implement this technology to its other business lines in the future. About Liberty Bankers Insurance Group Based in Dallas, Texas, Liberty Bankers Insurance Group (LBIG) is a nationally recognized and respected insurance group that offers a variety of life, health, and financial products. Rated A- Excellent by AM Best, LBIG is comprised of American Monumental Life Insurance Company, American Benefit Life Insurance Company, Capitol Life Insurance Company, and Liberty Bankers Life Insurance Company.

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