INSURANCE TECHNOLOGY

Shift Technology has Launched Shift Claims Automation on Salesforce AppExchange, the World's Leading enterprise Cloud Marketplace

Shift Technology | July 22, 2021

Shift Technology, a provider of decision automation and optimization solutions for the global insurance industry, announced today the launch of Shift Claims Automation on Salesforce AppExchange, giving insurers and agents more options for settling simple claims without the involvement of claims handlers or loss adjusters. Giving insurance firms' customer service representatives the tools, information, and expertise they need to assist resolve claims more quickly and correctly is one of the most effective methods to address the industry's customer experience issues.

Shift Claims Automation is a virtual claims handler that assists customer service professionals or agents in immediately resolving claims rather than going through the conventional claims procedure. All of the information needed to take a claim forward is automatically validated by the solution. An AI decision engine assesses the policy's coverage, responsibility, the authenticity and suitability of documentation, and the possibility of a fraudulent or suspicious claim. Allowing colleagues to settle claims with clients directly can decrease the time it takes to remit money, resulting in more positive customer experiences. Because the solution is available on AppExchange, it will work with current Salesforce deployments.

About Salesforce AppExchange
Salesforce AppExchange, the world's largest corporate cloud marketplace, gives companies, developers, and entrepreneurs new ways to build, sell, and grow. AppExchange links clients of all sizes and across industries to ready-to-install or customizable applications and Salesforce-certified consultants to address any business problem, with over 6,000 listings, 9 million user installations, and 117000 peer reviews.

About Shift Technology
Only AI-native decision automation and optimization solutions developed especially for the global insurance sector are available from Shift Technology. The Shift Insurance Suite helps insurers achieve faster, more accurate claims and policy resolutions by addressing many key procedures across the insurance policy lifecycle. Shift was awarded Frost & Sullivan's 2020 Global Claims Solutions for Insurance Market Leadership Award after evaluating billions of insurance transactions.

Spotlight

In the wake of rapidly-evolving customer expectations, an ongoing industry-wide digital transformation, and the rise of insurtech firms, innovation and technology have become watchwords for today’s global insurance industry. The challenge facing large, established incumbents such as Zurich is how to innovate effectively and whether external collaboration could have a significant impact on driving innovation as opposed to trying to go it alone.

Spotlight

In the wake of rapidly-evolving customer expectations, an ongoing industry-wide digital transformation, and the rise of insurtech firms, innovation and technology have become watchwords for today’s global insurance industry. The challenge facing large, established incumbents such as Zurich is how to innovate effectively and whether external collaboration could have a significant impact on driving innovation as opposed to trying to go it alone.

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CORE INSURANCE, INSURANCE TECHNOLOGY

Covr and Smart Choice offer Digital Insurance Solutions to Myriad agencies

Covr and Smart Choice | January 25, 2023

On January 24, 2023, Covr Financial Technologies and Smart Choice announced that they have teamed up to make Covr Pro available to 9,500 Smart Choice agencies thereby, enabling independent advisers to access Covr's cutting-edge digital solution. Covr Pro is a digital platform for independent advisers that gives them a number of benefits, such as an easy-to-use interface, competitive pay, help with application intake, and full case management (including electronic signatures and document delivery). With industry-proven transporters, there is no output requirement, and access is also immediate. Ron Alexander, Covr President and Chief Innovation Officer, said, "Covr Pro offers instant access to leading technology and comprehensive support that streamlines insurance transactions and improves client experiences." He further expressed, "We're thrilled that our digital BGA solution is now available to Smart Choice agencies and their advisors to help grow their insurance businesses." (Source – Cision PR Newswire) Covr Pro also comes with expert help from the Covr team as well as self-service tools and real-time rates from top insurance companies. Independent advisers who aren't insurance specialists can direct clients to Covr Assist for assistance with all aspects of coverage. Joe Fisher, Chief Operating Officer of Smart Choice, remarked, "Smart Choice is thrilled to bring Covr's state-of-the-art digital insurance platform to our agencies." He further remarked, "Insurance solutions are an important part of building business, and the Covr Pro platform makes the process fast & simple." (Source – Cision PR Newswire) About Covr Covr is a web-based insurance platform that makes it simple to safeguard the relationships that matter most. The company's embedded insurance technology enables financial advisors and their clients to research and purchase insurance from well-known life insurance companies without the hassles of the traditional process and, in some cases, in a matter of minutes. This is made possible through partnerships with financial institutions and other national brands. About Smart Choice Smart Choice has over 9,000 independent agents and 100 insurance carriers. It is the only no-fee program that provides independent insurance agents with top-rated markets, product training, and sales and marketing support. The company supports and markets new, former captive, and seasoned agents. Meanwhile, its no-fee program gives Smart Choice Agents access to its bimonthly magazine and business solutions center.

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CORE INSURANCE, INSURANCE TECHNOLOGY

Socotra Focuses on European Expansion with Its Global Growth Strategy

Socotra | February 23, 2023

Socotra, an insurance solutions provider, has recently announced a vast market expansion in Europe, having the primary drive in the United Kingdom, France and DACH. This expansion is supported by API-driven cloud-first technology, accelerating demand generation and insurers’ speed-to-market at a low expanse. It has achieved strong growth in 2022 with about 75% customer growth, approximately 71% revenue increase and over 117% YoY increase in policies on SaaS managed platform. Its clients, like MS Amlin and AXA, are increasing significantly, and API-driven cloud-first technologies are required. These technologies would enhance product launches and flexibility and decrease IT expenditures. Its solution, Socotra Connected Core, offers insurers the authority and flexibility to launch any insurance product through any chosen distribution channel. Moreover, these products can efficiently be distributed to even local places around the world, adhering to the rules and the currency of that place with the details of date and address formats. Its other solution, Socotra App MarketPlace, provides instant access to the software and insurance data providers with a click-to-run experience for all its customers without additional cost. Founder and CEO of Socotra, Dan Woods, said, “Today, many insurers are profoundly impaired by legacy technologies, and it is our mission to make high-quality technology available to all insurers, everywhere.” He added, “We are greatly increasing our investments in Europe and hiring top talent on the ground. Our major push into the UK and European Union continues our commitment to helping insurers thrive around the world. Our first customer in Europe was in 2017, and since then we’ve made steady progress throughout Europe. We are seeing increasing demand for technologies like Socotra that are fast, flexible, cost-effective, and mature.” (Source – Business Wire) About Socotra Headquartered in San Francisco, California, Socotra, a software development company, has provided solutions for the insurance sector since 2014. Working with global insurers, it has modified their technology for innovative products and business growth. It gives insurers an advanced enterprise-grade core system for the rapid development and distribution of insurance products, enhancing their customer services. It accelerates operational speed and flexibility and provides more control to the insurer over their businesses. Its complete insurance solutions improve product development, customer experiences and cost-effectiveness for global insurers and insurtech MGAs.

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RISK MANAGEMENT,INSURANCE TECHNOLOGY

Insurity Introduces New Analytics Feature for Sure Premium Audit Solution

Insurity | January 13, 2023

Insurity, a leading cloud-based software and analytics provider for insurance carriers, brokers, and MGAs, announced the launch of Sure Premium Audit Analytics on January 12, 2023. This product is a part of its Sure Premium Audit solution that integrates robust predictive analytics from Insurity Predict into the auditing process to enhance operational efficiency by up to 15%. Identifying exposure risk in the premium auditing process remains arduous for many P&C carriers. It may be hard or even impossible for premium audit departments to check all of their business. Instead, many carriers' current premium auditing process is highly responsive and based on standard policy features such as premium, location, and industry. Sure Premium Audit Analytics addresses these issues with robust predictive models and machine learning built on Insurity's 20+ years of industry experience in premium auditing. Carriers can use Sure Premium Audit Analytics to improve their audit workflows with embedded AI and machine learning, allowing them to optimize the premium audit process by forecasting audit results before the audit is even ordered. Additionally, users can simplify the auditing process by developing custom predictive models on a low-code, configurable interface. Existing Sure Premium Audit customers and P&C carriers can quickly get started with Insurity's turnkey analytics system, which has been fully integrated into the Sure Premium Audit platform. In addition, customers can synchronize these predictive models into any workflow or in-house tool using Insurity Predict. Chief Insurance Officer at Insurity, Sylvester Mathis, said, "Premium audits can be a time-consuming process, resulting in carriers leaving hundreds of thousands, if not millions, of dollars of missed premium on the table." He added, "Sure Premium Audit Analytics takes the guesswork out of identifying premiums to audit by proactively flagging policies possessing the characteristics to generate exposures outside initial estimates. Audit costs are reduced, or practically eliminated and time-consuming processes are removed by leveraging the most efficient audit methods." (Source – Businesswire) About Insurity Hartford-based Insurity is a top cloud-based software provider for brokers, insurance carriers, and MGAs. Insurity has over 400 cloud-based deployments and is recognized by 7 of the top 10 MGAs and 15 of the leading 25 P&C carriers in the United States. The company is uniquely equipped to offer exceptional value through its unrivaled industry experience, best-in-class digital platform, and the industry's most robust analytics offerings. With Insurity, customers can optimize their operations, focus on their core businesses, and provide superior policyholder experiences.

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