Home > News > featured news > Sproutt Introduces Generative AI Capabilities to Take its SmartLife Agent Platform to The Next Level

Life Insurance, Insurance Technology

Sproutt Introduces Generative AI Capabilities to Take its SmartLife Agent Platform to The Next Level

PRnewswire | May 26, 2023 | Read time : 04:00 min

Sproutt Introduces Generative AI Capabilities to Take its SmartLife

Sproutt, the life insurance company that modernizes life insurance for agencies, agents, and their customers, has announced the development of a groundbreaking AI engine, currently available only to limited groups, to boost its SmartLife platform. The platform's capabilities will be supercharged by generative AI technology, empowering agents and agencies with more predictive product fulfillment and "first in the industry" client engagement capabilities based on Large Language Models (LLM) technology. The introduction of AI will revolutionize the way agents interact with clients and marks a significant milestone for Sproutt, further demonstrating its commitment to providing cutting-edge technology solutions within the life insurance ecosystem.

Sproutt's SmartLife platform is leveraging the power of generative AI to create unique and personalized client communications based on multiple data sources and previous interactions with clients. By evaluating this data, the platform will generate relevant and timely content that agents can utilize to enhance customer engagement and sales. Events such as a client's policy anniversary, renewal date, birthday, and even local sports team news can be factored in to trigger precise communications. SmartLife's user-friendly interface enables agents to easily navigate and access the information they need to be successful.

The platform will also be boosted by AI driven product recommendations, employing multiple data sources to deliver tailored product solutions for each client. Predictive modeling capabilities will enable agents to anticipate future client needs, further elevating their potential. Leveraging AI for product fulfillment will overhaul the insurance sales process, increase STP rates, and effectively transform agents into experts.

"The goal is to arm agents with the best tools and technologies to help them build strong client relationships and supercharge their sales efforts," said Craig Shigeno, CEO of Shigeno Consulting. "By employing generative AI, agents will have instant access to personalized content that resonates with their clients, generating more effective outreach and saving valuable time."

"As we continue to expand our offerings, we see the SmartLife platform as a game-changer for the life insurance industry," said Yoav Shaham, CEO of Sproutt. "With the integration of AI, agents will have the ability to sell more effectively and communicate more efficiently with their clients, ultimately leading to greater customer satisfaction and increased sales."

About Sproutt

Sproutt is a life insurance company that modernizes life insurance distribution for agencies, agents, and their customers. Leveraging data and AI, the Sproutt SmartLife platform is set to reshape Life insurance distribution. The platform empowers insurance producers to efficiently assess risk, tailor policies, and enhance customer experience in the most effective and scalable way. Sproutt sells its policies through agents and brokers via its SmartLife for Agents and Agencies. Backed by State of Mind Ventures, Moneta VC, FinTLV, Guardian Life, MS&AD Ventures, MoreTech Ventures, Harel Group, Menora Mivtachim, Raptor Group, and Falcon Edge Capital, Sproutt's business operations are based in New York with an R&D center in Tel Aviv.

Spotlight

Why evolving consumer behaviors require changes from insurance providers

It’s no secret that the global pandemic has upended everyone’s life. We know this anecdotally from our own experiences—more online shopping with curbside pickup orders, ordering takeout and delivery versus in-person dining, and changing media consumption. And let’s not forget remote working and learning. These experiences are more than simply anecdotal; McKinsey has written about the more specific effects of the pandemic on consumer behavior and needs. In short, they write: “behavior changes will reshape consumer decision journeys and companies will need to adapt fast.”

More featured news

Spotlight

Why evolving consumer behaviors require changes from insurance providers

It’s no secret that the global pandemic has upended everyone’s life. We know this anecdotally from our own experiences—more online shopping with curbside pickup orders, ordering takeout and delivery versus in-person dining, and changing media consumption. And let’s not forget remote working and learning. These experiences are more than simply anecdotal; McKinsey has written about the more specific effects of the pandemic on consumer behavior and needs. In short, they write: “behavior changes will reshape consumer decision journeys and companies will need to adapt fast.”

Related News

Core Insurance, Risk Management

ESET Partners with Patriot Growth Insurance Services to Offer Best-in-Class Cyber Insurance to Companies Across the US

PR Newswire | July 31, 2023

ESET, a global leader in cybersecurity, today announced that it has partnered with Patriot Growth Insurance Services (Patriot), one of the largest US insurance services firms specializing in cyber insurance, to close the gap between cyber insurance requirements and applicants' cybersecurity technology and processes. The newly launched platform allows ESET and Patriot to proactively assess companies' security postures so they know what they should do to qualify for cyber insurance coverage before applying. "As cyber insurance specialists, we at Patriot are pleased to endorse ESET's market-leading cybersecurity solutions to safeguard our clients' businesses and ensure they can get the coverage they require to defend against advanced threats and unforeseen incidents," said Jason Bowie, Cyber Practice Lead, Patriot Growth Insurance Services. "Through this innovative joint platform, applicants meet with the right insurance and security experts to quickly guide them through the process of securing coverage while gaining access to highly competitive pricing upfront on our respective solutions. It's about connecting the right dots for each client." The ESET/Patriot joint solution covers a client's complete resource requirements from cyber insurance to cybersecurity controls and on to assessment, including an option for fully managed Extended Detection and Response with ESET PROTECT MDR. By combining cyber risk and insurance assessments with competitive products and services across the spectrum, ESET and Patriot are solving the longstanding problem of how to bring the right cybersecurity expertise directly into the insurance discussion. "We are proud to partner with one of the country's leading cyber insurance firms in offering world-class solutions that help companies to stay ahead of bad actors and zero-day attacks, while also ensuring they aren't declined when seeking insurance," said Brent McCarty, president of ESET North America. "When businesses choose ESET, they are benefitting from 30 years of cutting-edge malware identification and incident response expertise developed from our work on the frontlines protecting millions of customers and thousands of companies around the world. This partnership marks a tremendous step forward for ESET in the cyber insurance marketplace – delivering unbeatable business value and guidance for our mutual customers." ESET offers award-winning multi-layered solutions to help businesses of all sizes prevent, detect, and respond to cyber threats. Recently launched, ESET PROTECT Elite delivers enterprise-grade XDR for maximum visibility and threat-hunting capabilities. The comprehensive offering combines multi-layered endpoint protection with multi-factor authentication, vulnerability and patch management, server security, advanced threat defense, full disk encryption, mail security and cloud application protection. ESET protects against ransomware and zero-day threats by pairing human expertise with proprietary cloud-based sandboxing to provide a powerful, isolated test environment. For organizations that struggle with security resources and require full-time threat monitoring and threat hunting – including digital forensics, root cause analysis, and remediation advice – ESET PROTECT Elite is available as part of the company's world-class ESET PROTECT MDR solution. About ESET For more than 30 years, ESET® has been developing industry-leading IT security software and services to protect businesses, critical infrastructure, and consumers worldwide from increasingly sophisticated digital threats. From endpoint and mobile security to endpoint detection and response, as well as encryption and multifactor authentication, ESET's high-performing, easy-to-use solutions unobtrusively protect and monitor 24/7, updating defenses in real time to keep users safe and businesses running without interruption. Evolving threats require an evolving IT security company that enables the safe use of technology. This is backed by ESET's R&D centers worldwide, working in support of our shared future. For more information, visit www.eset.com or follow us on LinkedIn, Facebook, and Twitter. About Patriot Growth Insurance Services Founded in 2019, Patriot is a growth-focused national insurance services firm that partners with employee benefits and property & casualty agencies across the United States. Patriot is ranked as the 26th largest broker in the U.S. by Business Insurance. With over 1,700 employees operating in 132 offices across 26 states, Patriot's collaborative model delivers resources and strategic support to its agencies, whose leaders continue to operate with a high degree of autonomy in their local markets. Patriot creates true alignment with its partner agencies, and its operating philosophy fosters enhanced career opportunities for its dedicated and professional team. Patriot is backed by GI Partners and Summit Partners. For more information, please visit www.patriotgis.com.

Read More

Compliance

NEXT Insurance Revolutionizes Agent Experience with Fully Customizable Coverage for Small Businesses

PR Newswire | September 21, 2023

NEXT Insurance, a leading digital small business insurer, today announced a differentiated new offering that will enable agents to fully customize coverage quotes to better meet the needs of their small business clients. NEXT's Coverage Builder represents a fundamental leap in allowing agents the ability to micro-tailor small business quotes for their clients, all while maintaining NEXT's superior instant bind capabilities. Coverage Builder is fast, easy to use, and tailored exclusively to agents pre-purchase, equipping them with the tools they need to select the appropriate limits and fully control the coverage they're quoting. With Coverage Builder, agents can select their base policy limits, add or remove coverage or update limits post-purchase, all while benefiting from the convenience of instant underwriting and price updates. This saves agents valuable time and money, allowing them to make changes automatically without the need to pick up the phone and connect directly with an underwriter. NEXT's Coverage Builder offering furthers the company's commitment to its agents by providing a user-friendly and accessible digital quoting experience, 100% online. Coverage Builder is also available to all NEXT customers post-purchase, allowing small business owners to tailor their policies with immediate price updates and seamless policy management. "NEXT's Coverage Builder feature is 100% hassle-free," said Cody L Slocum Lammers, Commercial Lines Agent & Broker at Affordable Insurance Solutions. "This new feature sets NEXT Insurance to a new level, above its competitors, as this allows agents the flexibility to customize policies to fit the needs of each individual small business. It's user-friendly and simple to understand- this is truly a game changer for NEXT Insurance agents!" "Agents are the go-to insurance experts and know exactly the unique types of coverage small business owners need - that's why we're offering them the opportunity to customize policies for their clients instead of standardized coverage packages," said Jack Ramsey, Vice President of Agent Business at NEXT Insurance. "Now, with NEXT's Coverage Builder, we are empowering agents to instantly quote and easily customize and bind policies that will best serve their customers. As a result, small business owners will gain the peace of mind that they're only paying for the coverage they need to protect their business and livelihood." NEXT's Coverage Builder offering comes on the heels of the company's launch of commercial umbrella/excess liability coverage to support small businesses in their entrepreneurial journey. The digital small business insurer also recently announced its integration with Ivans Download™ for General Liability and Workers' Compensation policies and its strategic hire of Jack Ramsey as the company's Vice President of Agent Business. These developments are further evidence of NEXT's commitment to agents and dedication to providing them with a smoother, more intuitive insurance purchasing process for small business clients. If you're interested in working with an insurance agent through NEXT Insurance, visit our website to find an expert to help you get the right coverage at the best price. About NEXT Insurance NEXT Insurance is transforming small business insurance with simple, digital, affordable and tailored coverage. Trusted by over 480,000 business owners, NEXT offers policies that are easy to buy and provides 24/7 access to Live Certificates of Insurance, additional insured, and more. Revolutionizing a historically complicated insurance industry, NEXT utilizes AI and machine learning to simplify the purchasing process and provide more affordable coverage. Founded in 2016, the company is headquartered in Palo Alto, has received a total of $881 million in venture capital funding, is rated "A- Excellent" by AM Best and has been recognized by CNBC Disruptor 50, Forbes Fintech 50, Inc.'s Best-Led Companies, and Forbes Best StartUp Employers. For more information, visit NEXTInsurance.com. Stay up to date on the latest with NEXT on Twitter, LinkedIn, Facebook and our blog.

Read More

Core Insurance, Life Insurance

McGill and Partners announces new appointments as it continues to drive its growth agenda

Business Wire | August 14, 2023

McGill and Partners, the global boutique specialist (re)insurance broker, has announced several important leadership appointments within its US operations. Karl Hennessy, who currently leads the Global Specialty Insurance teams in London, will be appointed CEO of McGill Global Risk Solutions LLC, the US insurance and reinsurance business, and will move to New York from London, subject to visa approvals. He will be supported by John Judice, who is appointed President of the US business with immediate effect and will be responsible for driving sales and business development activity across McGill and Partners’ specialty insurance platform. Warren Mula will remain Chairman of the US business. Nirali Shah has been appointed Head of US D&O and to further support Business Development activity in the US, Daisy Jackson has been appointed Partner, Business Development, and will move to New York from London, subject to visa approvals. Alyssa Gerardi is appointed as Steve McGill’s Chief of Staff and has moved from New York to London. As Karl transitions to the US, his previous responsibilities will be taken over by our Chairman, John Lloyd. McGill and Partners works closely with many leading high-quality retail and/or wholesale brokerage firms and/or (re)insurers as well as global clients and their captives to deliver superior solutions and services to this segment. Specifically, the focus of the firm is on the design structuring and placement of world class (re)insurance solutions, particularly for larger or more complex clients. Steve McGill, CEO of McGill and Partners, said: “Since we launched four years ago, we have developed a value proposition and business model that is highly differentiated, enabling us to deliver industry leading organic revenue growth. The US is the most important (re)insurance market in the world and these leadership changes are designed to reinforce our commitment to the US market, for the benefit of all our trading partners and clients.” About McGill and Partners McGill and Partners is the fastest growing specialty (re)insurance broker in the world with a boutique approach to help clients manage their most complex and challenging needs. It was launched in 2019 and the firm has significant backing from funds affiliated with Warburg Pincus, a leading global private equity firm. McGill and Partners is a global business with centres of excellence in London and New York.

Read More

Core Insurance, Risk Management

ESET Partners with Patriot Growth Insurance Services to Offer Best-in-Class Cyber Insurance to Companies Across the US

PR Newswire | July 31, 2023

ESET, a global leader in cybersecurity, today announced that it has partnered with Patriot Growth Insurance Services (Patriot), one of the largest US insurance services firms specializing in cyber insurance, to close the gap between cyber insurance requirements and applicants' cybersecurity technology and processes. The newly launched platform allows ESET and Patriot to proactively assess companies' security postures so they know what they should do to qualify for cyber insurance coverage before applying. "As cyber insurance specialists, we at Patriot are pleased to endorse ESET's market-leading cybersecurity solutions to safeguard our clients' businesses and ensure they can get the coverage they require to defend against advanced threats and unforeseen incidents," said Jason Bowie, Cyber Practice Lead, Patriot Growth Insurance Services. "Through this innovative joint platform, applicants meet with the right insurance and security experts to quickly guide them through the process of securing coverage while gaining access to highly competitive pricing upfront on our respective solutions. It's about connecting the right dots for each client." The ESET/Patriot joint solution covers a client's complete resource requirements from cyber insurance to cybersecurity controls and on to assessment, including an option for fully managed Extended Detection and Response with ESET PROTECT MDR. By combining cyber risk and insurance assessments with competitive products and services across the spectrum, ESET and Patriot are solving the longstanding problem of how to bring the right cybersecurity expertise directly into the insurance discussion. "We are proud to partner with one of the country's leading cyber insurance firms in offering world-class solutions that help companies to stay ahead of bad actors and zero-day attacks, while also ensuring they aren't declined when seeking insurance," said Brent McCarty, president of ESET North America. "When businesses choose ESET, they are benefitting from 30 years of cutting-edge malware identification and incident response expertise developed from our work on the frontlines protecting millions of customers and thousands of companies around the world. This partnership marks a tremendous step forward for ESET in the cyber insurance marketplace – delivering unbeatable business value and guidance for our mutual customers." ESET offers award-winning multi-layered solutions to help businesses of all sizes prevent, detect, and respond to cyber threats. Recently launched, ESET PROTECT Elite delivers enterprise-grade XDR for maximum visibility and threat-hunting capabilities. The comprehensive offering combines multi-layered endpoint protection with multi-factor authentication, vulnerability and patch management, server security, advanced threat defense, full disk encryption, mail security and cloud application protection. ESET protects against ransomware and zero-day threats by pairing human expertise with proprietary cloud-based sandboxing to provide a powerful, isolated test environment. For organizations that struggle with security resources and require full-time threat monitoring and threat hunting – including digital forensics, root cause analysis, and remediation advice – ESET PROTECT Elite is available as part of the company's world-class ESET PROTECT MDR solution. About ESET For more than 30 years, ESET® has been developing industry-leading IT security software and services to protect businesses, critical infrastructure, and consumers worldwide from increasingly sophisticated digital threats. From endpoint and mobile security to endpoint detection and response, as well as encryption and multifactor authentication, ESET's high-performing, easy-to-use solutions unobtrusively protect and monitor 24/7, updating defenses in real time to keep users safe and businesses running without interruption. Evolving threats require an evolving IT security company that enables the safe use of technology. This is backed by ESET's R&D centers worldwide, working in support of our shared future. For more information, visit www.eset.com or follow us on LinkedIn, Facebook, and Twitter. About Patriot Growth Insurance Services Founded in 2019, Patriot is a growth-focused national insurance services firm that partners with employee benefits and property & casualty agencies across the United States. Patriot is ranked as the 26th largest broker in the U.S. by Business Insurance. With over 1,700 employees operating in 132 offices across 26 states, Patriot's collaborative model delivers resources and strategic support to its agencies, whose leaders continue to operate with a high degree of autonomy in their local markets. Patriot creates true alignment with its partner agencies, and its operating philosophy fosters enhanced career opportunities for its dedicated and professional team. Patriot is backed by GI Partners and Summit Partners. For more information, please visit www.patriotgis.com.

Read More

Compliance

NEXT Insurance Revolutionizes Agent Experience with Fully Customizable Coverage for Small Businesses

PR Newswire | September 21, 2023

NEXT Insurance, a leading digital small business insurer, today announced a differentiated new offering that will enable agents to fully customize coverage quotes to better meet the needs of their small business clients. NEXT's Coverage Builder represents a fundamental leap in allowing agents the ability to micro-tailor small business quotes for their clients, all while maintaining NEXT's superior instant bind capabilities. Coverage Builder is fast, easy to use, and tailored exclusively to agents pre-purchase, equipping them with the tools they need to select the appropriate limits and fully control the coverage they're quoting. With Coverage Builder, agents can select their base policy limits, add or remove coverage or update limits post-purchase, all while benefiting from the convenience of instant underwriting and price updates. This saves agents valuable time and money, allowing them to make changes automatically without the need to pick up the phone and connect directly with an underwriter. NEXT's Coverage Builder offering furthers the company's commitment to its agents by providing a user-friendly and accessible digital quoting experience, 100% online. Coverage Builder is also available to all NEXT customers post-purchase, allowing small business owners to tailor their policies with immediate price updates and seamless policy management. "NEXT's Coverage Builder feature is 100% hassle-free," said Cody L Slocum Lammers, Commercial Lines Agent & Broker at Affordable Insurance Solutions. "This new feature sets NEXT Insurance to a new level, above its competitors, as this allows agents the flexibility to customize policies to fit the needs of each individual small business. It's user-friendly and simple to understand- this is truly a game changer for NEXT Insurance agents!" "Agents are the go-to insurance experts and know exactly the unique types of coverage small business owners need - that's why we're offering them the opportunity to customize policies for their clients instead of standardized coverage packages," said Jack Ramsey, Vice President of Agent Business at NEXT Insurance. "Now, with NEXT's Coverage Builder, we are empowering agents to instantly quote and easily customize and bind policies that will best serve their customers. As a result, small business owners will gain the peace of mind that they're only paying for the coverage they need to protect their business and livelihood." NEXT's Coverage Builder offering comes on the heels of the company's launch of commercial umbrella/excess liability coverage to support small businesses in their entrepreneurial journey. The digital small business insurer also recently announced its integration with Ivans Download™ for General Liability and Workers' Compensation policies and its strategic hire of Jack Ramsey as the company's Vice President of Agent Business. These developments are further evidence of NEXT's commitment to agents and dedication to providing them with a smoother, more intuitive insurance purchasing process for small business clients. If you're interested in working with an insurance agent through NEXT Insurance, visit our website to find an expert to help you get the right coverage at the best price. About NEXT Insurance NEXT Insurance is transforming small business insurance with simple, digital, affordable and tailored coverage. Trusted by over 480,000 business owners, NEXT offers policies that are easy to buy and provides 24/7 access to Live Certificates of Insurance, additional insured, and more. Revolutionizing a historically complicated insurance industry, NEXT utilizes AI and machine learning to simplify the purchasing process and provide more affordable coverage. Founded in 2016, the company is headquartered in Palo Alto, has received a total of $881 million in venture capital funding, is rated "A- Excellent" by AM Best and has been recognized by CNBC Disruptor 50, Forbes Fintech 50, Inc.'s Best-Led Companies, and Forbes Best StartUp Employers. For more information, visit NEXTInsurance.com. Stay up to date on the latest with NEXT on Twitter, LinkedIn, Facebook and our blog.

Read More

Core Insurance, Life Insurance

McGill and Partners announces new appointments as it continues to drive its growth agenda

Business Wire | August 14, 2023

McGill and Partners, the global boutique specialist (re)insurance broker, has announced several important leadership appointments within its US operations. Karl Hennessy, who currently leads the Global Specialty Insurance teams in London, will be appointed CEO of McGill Global Risk Solutions LLC, the US insurance and reinsurance business, and will move to New York from London, subject to visa approvals. He will be supported by John Judice, who is appointed President of the US business with immediate effect and will be responsible for driving sales and business development activity across McGill and Partners’ specialty insurance platform. Warren Mula will remain Chairman of the US business. Nirali Shah has been appointed Head of US D&O and to further support Business Development activity in the US, Daisy Jackson has been appointed Partner, Business Development, and will move to New York from London, subject to visa approvals. Alyssa Gerardi is appointed as Steve McGill’s Chief of Staff and has moved from New York to London. As Karl transitions to the US, his previous responsibilities will be taken over by our Chairman, John Lloyd. McGill and Partners works closely with many leading high-quality retail and/or wholesale brokerage firms and/or (re)insurers as well as global clients and their captives to deliver superior solutions and services to this segment. Specifically, the focus of the firm is on the design structuring and placement of world class (re)insurance solutions, particularly for larger or more complex clients. Steve McGill, CEO of McGill and Partners, said: “Since we launched four years ago, we have developed a value proposition and business model that is highly differentiated, enabling us to deliver industry leading organic revenue growth. The US is the most important (re)insurance market in the world and these leadership changes are designed to reinforce our commitment to the US market, for the benefit of all our trading partners and clients.” About McGill and Partners McGill and Partners is the fastest growing specialty (re)insurance broker in the world with a boutique approach to help clients manage their most complex and challenging needs. It was launched in 2019 and the firm has significant backing from funds affiliated with Warburg Pincus, a leading global private equity firm. McGill and Partners is a global business with centres of excellence in London and New York.

Read More

More featured news