Shift Technology | July 22, 2021
Shift Technology, a provider of decision automation and optimization solutions for the global insurance industry, announced today the launch of Shift Claims Automation on Salesforce AppExchange, giving insurers and agents more options for settling simple claims without the involvement of claims handlers or loss adjusters. Giving insurance firms' customer service representatives the tools, information, and expertise they need to assist resolve claims more quickly and correctly is one of the most effective methods to address the industry's customer experience issues.
Shift Claims Automation is a virtual claims handler that assists customer service professionals or agents in immediately resolving claims rather than going through the conventional claims procedure. All of the information needed to take a claim forward is automatically validated by the solution. An AI decision engine assesses the policy's coverage, responsibility, the authenticity and suitability of documentation, and the possibility of a fraudulent or suspicious claim. Allowing colleagues to settle claims with clients directly can decrease the time it takes to remit money, resulting in more positive customer experiences. Because the solution is available on AppExchange, it will work with current Salesforce deployments.
About Salesforce AppExchange
Salesforce AppExchange, the world's largest corporate cloud marketplace, gives companies, developers, and entrepreneurs new ways to build, sell, and grow. AppExchange links clients of all sizes and across industries to ready-to-install or customizable applications and Salesforce-certified consultants to address any business problem, with over 6,000 listings, 9 million user installations, and 117000 peer reviews.
About Shift Technology
Only AI-native decision automation and optimization solutions developed especially for the global insurance sector are available from Shift Technology. The Shift Insurance Suite helps insurers achieve faster, more accurate claims and policy resolutions by addressing many key procedures across the insurance policy lifecycle. Shift was awarded Frost & Sullivan's 2020 Global Claims Solutions for Insurance Market Leadership Award after evaluating billions of insurance transactions.
Business Wire | October 01, 2020
Fortegra Financial Corporation, a leading specialty insurer and subsidiary of Tiptree Inc. Announced today the formation of a new excess and surplus lines subsidiary, Fortegra Specialty Insurance Company. Now that it has received approval in its domicile state of Arizona, Fortegra’s new E&S subsidiary is working to obtain the remaining regulatory approvals necessary to conduct business throughout the United States. Fortegra anticipates that underwriting within the E&S company will commence in the fourth quarter of 2020. Richard Kahlbaugh, CEO of Fortegra, commented, We have seen rates harden in the market. The catalysts for the hardening are diverse and as such we expect the trend to continue for the foreseeable future. Adding an excess and surplus lines company to our portfolio was a natural response, allowing us to broaden our product reach and scope within the U.S.
GlobeNewswire | September 11, 2020
Prima Solutions, the leading French insurtech group for insurance and reinsurance professionals in North America, Europe, and Asia Pacific, has announced that AGPM has selected Prima XL as its cloud-based reinsurance management platform. The insurer is placing its confidence in Prima XL to optimize its reinsurance operations. The deployment of the Prima XL cloud platform is part of the group’s strategic initiative to streamline its information systems. After acquiring Prima P&C in 2004, Prima Analytics in 2007, and Prima Compliance in 2012, AGPM is reaffirming its commitment to Prima Solutions with the acquisition of a new tool, Prima XL, with the aim of standardizing its insurance/reinsurance tools and improving its performance in reinsurance calculations. We chose Prima XL because we were impressed by the reliability of their cloud platform and the range of functionality offered,” says Philippe Auffray, Chief Financial Officer of AGPM.