The next leap forward for data analytics within the insurance sector

Insurance Business America | March 31, 2020

As a data-heavy industry, how insurance can process documents and extract the valuable data insights which these documents hold has been a significant consideration for a number of years. Across the globe, data and software companies are rising to the challenge, helping to mitigate this critical problem organizations face. Nay Odutola (pictured), area vice president EMEA at Hyperscience has been involved with the ‘software as a service’ (SaaS) industry for about 15 years, and with the AI and machine learning segments of this sector for the last six to seven years. He has always seen this sector as a kind of eternal university, Odutola said, where the demand to stay ahead of the curve is imperative and can only be achieved through continuous education and re-education. If companies and individuals do not evolve, they will get left behind, he said, and the focus on ‘continuous improvement’ is what has led him to the AI and machine learning industries.

Spotlight

Agency owner Doug Moore found a better cost structure for health insurance. Visit https://bit.ly/2IoV6vi for more on Insperity’s business solutions.

Spotlight

Agency owner Doug Moore found a better cost structure for health insurance. Visit https://bit.ly/2IoV6vi for more on Insperity’s business solutions.

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Shift Technology has Launched Shift Claims Automation on Salesforce AppExchange, the World's Leading enterprise Cloud Marketplace

Shift Technology | July 22, 2021

Shift Technology, a provider of decision automation and optimization solutions for the global insurance industry, announced today the launch of Shift Claims Automation on Salesforce AppExchange, giving insurers and agents more options for settling simple claims without the involvement of claims handlers or loss adjusters. Giving insurance firms' customer service representatives the tools, information, and expertise they need to assist resolve claims more quickly and correctly is one of the most effective methods to address the industry's customer experience issues. Shift Claims Automation is a virtual claims handler that assists customer service professionals or agents in immediately resolving claims rather than going through the conventional claims procedure. All of the information needed to take a claim forward is automatically validated by the solution. An AI decision engine assesses the policy's coverage, responsibility, the authenticity and suitability of documentation, and the possibility of a fraudulent or suspicious claim. Allowing colleagues to settle claims with clients directly can decrease the time it takes to remit money, resulting in more positive customer experiences. Because the solution is available on AppExchange, it will work with current Salesforce deployments. About Salesforce AppExchange Salesforce AppExchange, the world's largest corporate cloud marketplace, gives companies, developers, and entrepreneurs new ways to build, sell, and grow. AppExchange links clients of all sizes and across industries to ready-to-install or customizable applications and Salesforce-certified consultants to address any business problem, with over 6,000 listings, 9 million user installations, and 117000 peer reviews. About Shift Technology Only AI-native decision automation and optimization solutions developed especially for the global insurance sector are available from Shift Technology. The Shift Insurance Suite helps insurers achieve faster, more accurate claims and policy resolutions by addressing many key procedures across the insurance policy lifecycle. Shift was awarded Frost & Sullivan's 2020 Global Claims Solutions for Insurance Market Leadership Award after evaluating billions of insurance transactions.

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Fortegra Financial Corporation Announces the Formation of New Excess and Surplus Lines Subsidiary Fortegra Specialty Insurance Company.

Business Wire | October 01, 2020

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AGPM Selects Prima XL as its Cloud-Based Reinsurance Management Platform.

GlobeNewswire | September 11, 2020

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